EN Troubleshooting
Problem | Possible cause | Solution |
High pitched noise. | Units are too close to each | Move parent unit away from baby |
| other. | unit (at least 1 meter / 3 feet). |
| Volume on parent unit | Decrease volume |
| set too high. | parent unit. |
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No sound/ | Volume on parent unit is |
baby’s crying cannot | set too low or switched off. |
be heard. |
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Increase volume on parent unit
| Microphone sensitivity level | Increase microphone sensitivity |
| set too low on parent unit. | level in parent unit menu. |
| Units are out of range | Move parent unit closer to |
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| baby unit. |
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Parent unit reacts too | Ambient sounds trigger | Move baby unit closer to baby |
fast to other ambient | transmission. | (keep minimal distance of 1 meter |
sounds. |
| / 3 feet). |
| Microphone sensitivity level | Decrease microphone sensitivity |
| set too high. | level in parent unit menu. |
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Battery check light ( ) | Batteries are low or empty. | Replace / recharge batteries |
lights up on the |
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display |
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Parent unit reacts slow/ | Microphone sensitivity is set too |
late to baby's crying. | low. |
Increase microphone sensitivity level in parent unit menu and/or move baby unit closer to baby (keep minimal distance of 1 meter/ 3 feet).
Baby unit battery power | Microphone sensitivity is set | Set microphone sensitivity to a |
diminishes rapidly. | too high. | lower level. |
| The selected minimum/maximum | Select a lower/higher |
| temperature higher/lower | minimum/maximum temperature. |
| than room temperature. |
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| Volume setting too high. | Set volume to a lower level |
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