Troubleshooting

EN

Problem

Possible cause

Solution

 

LINK light (A-3, B-3)

Parent unit:

 

 

does not light at all.

Power adapter (B-14) not

Connect power adapter (B-14) to

 

 

plugged in.

wall outlet.

 

 

Unit not turned on.

Press and hold On/Off button (y)

 

 

 

(B-6) for two seconds.

 

 

Batteries are low.

Recharge batteries (B-12).

 

 

Batteries are empty.

Replace batteries (B-12).

 

 

Baby unit:

 

 

 

Power adapter (A-14) not

Connect power adapter (A-14) to

 

 

plugged in.

baby unit.

 

 

 

Connect power adapter (A-14) to

 

 

 

wall outlet.

 

 

Unit not turned on.

Press and hold On/Off button (y)

 

 

 

(A-1) for two seconds.

 

 

Batteries are low.

Replace batteries (A-12).

 

 

 

 

 

LINK light (A3, B-3)

Units out of range.

Decrease distance between units

 

flashing red/alarm

 

(see ‘Technical specifications).

 

beeping on parent unit.

 

 

 

 

Baby unit batteries are low.

Replace batteries (A-12).

 

 

Parent unit batteries are low.

Recharge batteries (B-12).

 

 

Parent unit batteries are empty.

Replace batteries (B-12).

 

 

Units cannot establish connection, Try solving the problem by using

 

 

even when close to each other.

the factory initialization mode.

 

 

 

See chapter ‘Factory initialization

 

 

 

mode’

 

 

No power on one of the units.

Press On/Off button (A-1, B-6)

 

 

 

for two seconds.

 

 

 

 

 

Charging time of parent unit batteries exceeds 16 hours.

Parent unit switched on during

Switched off parent unit (B-6).

charging.

 

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Philips SCD589 user manual Problem Possible cause Solution