Troubleshooting Tips

Symptom

Possible Causes

What you should do

 

 

 

 

 

 

 

Unable to understand

• Wrong language selected

• Press the

key to exit menu from screen.

 

the language on

accidently

 

Press the

key again to display menu.

 

screen to operate set

 

 

 

 

 

 

 

 

 

Press the ï key to select the menu second item on the

 

 

 

 

menu and the Æ key to enter into the next menu level.

 

 

 

 

Press the Æ key again and use the ï key to select the

 

 

 

 

fifth menu item.

 

 

 

 

 

Press the Æ key enter into the next menu level.

 

 

 

 

Use the

Î ï keys to to select correct language.

 

 

 

 

Press the

OK key confirm selection.

 

 

 

 

Press the

key to exit menu from screen

 

 

 

 

 

Cannot access Install

• AV EXTERNAL or HD

• Press AV key and select TV mode. You can now

 

menu

mode is selected.

 

access Install menu by the

(analogue TV menu)

 

 

 

 

key.

 

 

 

 

 

 

 

 

PC modes do not

• Wrong connections

Check whether connections are correct.

 

work

 

 

(For more details on connection to the PC

 

 

 

 

equipment, see “Connection Guide”.

 

 

• Wrong source selected.

Check whether the source is correctly selected.

 

 

 

 

Press

button to enter Source list and select

 

 

 

 

the correct source.

 

 

Wrong display resolution Check whether you have configured the computer on a compatible display resolution (see “Using your TV as PC Monitor” on page 29).

 

• Wrong setting of PC

Check graphic card setting of PC.

 

 

graphic card

 

 

 

 

 

 

 

 

S-Video colour

Wrong detection of

Check whether power cord is properly connected

becomes faint

 

signal

Press the P +/– key on the remote control and do a

 

 

 

 

channel up followed by a channel down.

 

 

 

 

 

Black bar on top

PC refresh rate too high

Change PC refresh rate to 60 Hz.

and bottom of

 

 

 

 

 

screen in PC mode

 

 

 

 

 

 

 

 

 

 

 

Cannot access digital

Still in Analogue mode

Press the

key to switch to Digital mode.

menu

 

 

 

 

 

 

 

 

 

 

Some channels or no

TV antenna not properly

Check connection of TV antenna to digital equipment.

channels are found

 

connected to the digital

 

 

 

after channel scan

 

equipment

 

 

 

 

Antenna wall socket

Check condition of antenna wall socket and replace

 

 

may be damaged

 

if antenna wall socket is damaged.

Warning concerning stationary images on the TV screen

A characteristic of Plasma Display Panels is that displaying the same image for a long time can cause a permanent after-image to remain on the screen. This is called phosphor burn in. Normal use of the TV should involve the showing of pictures that contain constantly moving and changing images that fill the screen.

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Philips TV Receiver manual Work