ENTroubleshooting

Problem

Tip

Dialing tone error

• Check you have dialed the correct number

 

• Memories of the phone must be programmed as described in

 

Call chapter

Bad voice quality

• Voice quality may change from a call to another one. End call

 

and start a new call

 

• Download and upload of files may reduce the flow for VoIP

 

traffic

Voice quality changes

• Voice quality is linked to Quality of Service (QOS) of the

 

provider

No sound on PC

• On your PC, open panel Control, then open Sound

loudspeaker

parameters. In Audio tab, use default settings

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Philips VOIP021 user manual ENTroubleshooting, Problem Tip