14English
Guarantee & service
If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Consumer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country, go to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could encounter with the water purifier. If you are unable to solve the problem with the information below, contact the Consumer Care Centre in your country.
Question | Answer |
Why does water | Perhaps you have not installed the water |
leak from | purifier properly. Reinstall the water purifier |
the attachment nut? | according to the instructions in this user manual. |
| Perhaps the attachment nut or the tap- |
| mounting adapter is damaged. Contact an |
| authorised Philips service centre. |
| Perhaps the tap water pressure is higher than |
| specified. |
| You may need to wind some Teflon tape around |
| the thread of the adapter. |
Why is the water | Perhaps the stainless steel screen under the |
flow weak at | rubber washer inside the water purifier housing |
the unfiltered | is clogged. Clean it with a toothbrush and rinse |
setting? | it. |
Why is the water | Perhaps the filter cartridge is clogged. Replace |
flow is weak at the | the filter cartridge. |
filtered setting? |
|
