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Problem | Check | Remedy |
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The power turns off | Is Auto Power Off set to On? | If Auto Power Off is set to On, the power turns off | |
automatically. |
| automatically if no operation is performed for over 30 minutes | |
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| (page 42). | |
Is HDMI Control set to On?
The player’s power may turn off together with the power of the connected TV. If you do not want the player’s power to turn off when the TV’s power is turned off, set HDMI Control to Off (page 41).
The power turns on | Is HDMI Control set to On? |
automatically. |
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The player’s power may turn on together with the power of the connected TV. If you do not want the player’s power to turn on when the TV’s power is turned on, set HDMI Control to Off (page 41).
Inputs of connected TV and Is HDMI Control set to On? AV system, switches
automatically.
The inputs of the connected TV or AV system (AV receiver or amplifier, etc.) may automatically switch to the player when playback starts on the player or the menu screen (Home Media Gallery, etc.) is displayed. If you do not want the inputs of the connected TV and/or AV system (AV receiver or amplifier, etc.) to switch automatically, set HDMI Control to Off (page 41).
Player cannot be operated | Is an AV receiver or amplifier connected to the CONTROL IN | Operate with the remote control of the device connected to the |
with remote control. | terminal on the player’s rear panel? | CONTROL IN terminal. |
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| Are you operating the remote control from a point too far away | Operate from within 23 feet of the remote control sensor. |
| from the player? |
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| Are the batteries dead? | Replace the batteries (page 7). |
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Settings you have made have | • Have you disconnected the power cord while the player’s | If the power cord is disconnected or there is a power failure |
been cleared. | power was on? | while the player’s power is on, the settings you have made may |
| • Has there been a power failure? | be cleared. Always press STANDBY/ON on the player’s |
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| front panel or STANDBY/ON on the remote control and |
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| check that POWER OFF has turned off from the player’s front |
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| panel display before disconnecting the power cord. Be |
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| particularly careful when the power cord is connected to the |
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| AC outlet on another device because the player turns off in |
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| conjunction with the device. We recommend plugging the |
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| power cord into a wall outlet whenever possible. |
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After a disc is inserted, | Are there too many files recorded on the disc? | When a disc on which files are recorded is inserted, depending |
Loading stays displayed and |
| on the number of files recorded on the disc, loading may take |
playback does not start. |
| several dozen minutes. |
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is displayed in file names, |
| The characters that cannot be displayed on this player are |
etc. |
| displayed in . |
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The DVD layer of BD and DVD | Is Hybrid Disc Playback properly set? | Set Hybrid Disc Playback to DVD (page 42). |
hybrid discs cannot be |
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played. |
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The CD layer of BD and CD Is Hybrid Disc Playback properly set? hybrid discs cannot be
played.
Set Hybrid Disc Playback to CD (page 42).
The Hybrid Disc Playback | Is a disc set in the disc tray? |
setting cannot be changed |
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(displayed in gray). |
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The Hybrid Disc Playback setting cannot be changed when a disc is set. Remove the disc, then change the setting.
BDMV/BDAV Playback | Is a disc set in the disc tray? |
Priority setting cannot be |
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changed (displayed in gray). |
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The BDMV/BDAV Playback Priority setting cannot be changed when a disc is set. Remove the disc, then change the setting.
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