Getting Started

04

After I load a DVD disc, it ejects automati- cally after a few seconds!

Most likely, the disc is the wrong region for your player. The region number should be printed on the disc; check it against the region number of the player (which you can find on the rear panel). See also page 11.

If the region number is OK, it may be that the disc is damaged or dirty. Clean the disc and look for signs of damage. See also page 65. Check also that the disc is aligned properly in the disc tray and that it’s loaded label-side up.

Why won’t the disc I loaded play?

First check that you loaded the disc the right way up (label side up), and that it’s clean and not damaged. See page 65 for information on cleaning discs.

If a disc loaded correctly won’t play, it’s probably an incompatible format or disc type, such as DVD-ROM. See page 10 for more on disc compatibility.

There’s no picture!

Check the front panel and make sure that the VIDEO OFF indicator isn’t lit. If it is, press the VIDEO OFF button to switch the video output back on. See also page 18.

Also make sure that if your TV isn’t compatible with progressive scan video, that the PROGRESSIVE indicator isn’t lit. If it is, press the PROGRESSIVE button to switch the video output back to interlace. See also page 18.

I have a widescreen TV so why are there black bars at the top and bottom of the screen when I play some discs?

Some movie formats are such that even when played on a widescreen TV, black bars are necessary at the top and bottom of the screen. This is not a malfunction.

I have a standard (4:3) TV and set the player to show widescreen DVDs in pan & scan format, so why do I still get black bars top and bottom with some discs?

Some discs override the display preferences of the player, so even if you have 4:3 (Pan & Scan) selected, those discs will still be shown in letterbox format. This is not a malfunction.

My AV receiver is definitely compatible with 96/88.2kHz Linear PCM audio, but it doesn’t seem to work with this player. What’s wrong?

For digital copy-protection purposes, some 96/88.2kHz DVD discs only output digital audio downsampled to 48/44.1kHz. This is not a malfunction. To fully take advantage of the high sampling rate audio, connect the analog audio outputs to your amplifier/receiver.

Why can’t I hear SACD audio through the digital outputs?

SACD audio is only available through the analog outputs. This is not a malfunction. Some DVD-Audio discs too only output audio through the analog outputs.

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Pioneer DV-655A operating instructions Why won’t the disc I loaded play?