13Additional information

Troubleshooting

Incorrect operation is often mistaken for trouble and malfunction. If you think there is something wrong with this component, please check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after checking the points below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

Note

If the unit does not operate normally due to external effects such as static electricity, disconnect the power plug from the outlet and insert again to return to normal operating conditions.

General

Problem

Remedy

The disc is automatically ejected

• Check that the disc is not a DVD-RAM or other incompatible format disc

after closing the disc tray

(page 11).

 

• Check that the disc is loaded properly (aligned in disc tray and label-side up).

 

• Take out the disc and clean it (page 95).

 

• Check that the disc has a region code compatible with the recorder (page 98).

 

 

No picture

• Check that everything is connected properly (page 13).

 

• Check that the connected TV and/or the AV receiver is set to the correct input.

 

• Make sure that the disc is NTSC format.

 

• The recorder may be set to progressive-scan with an incompatible TV. Reset to

 

interlace by pressing and holding the + button (front panel) then pressing DISC

 

HISTORY (front panel).

 

 

Can’t play a disc

• Check that the disc is not a DVD-RAM or other incompatible format disc

 

(page 11).

 

• Take out the disc and clean it (page 95).

 

• Check that the disc is loaded properly (aligned in disc tray and label-side up).

 

• There may be condensation in the recorder. Leave the recorder for an hour or so

 

for the condensation to evaporate.

 

 

All settings are reset

• If the recorder is unplugged (or there is a power failure) while the recorder is on,

 

all the settings will be lost.

 

• Make sure that you switch the recorder into standby before unplugging the

 

power cord.

 

 

Screen goes blank and controls are

• Press STOP then restart playback.

inoperative

 

 

 

Remote control does not work

• If you connected this recorder to another Pioneer product using the CONTROL

 

IN jack, point the remote control at the other component to use (page 13).

 

• Set the remote control to the same ID number as the recorder (page 76). (When

 

the batteries run down, the remote mode is automatically reset to 1.)

 

• Use the remote within its operating range (page 10).

 

• Replace the batteries (page 10).

 

 

Front panel display shows ‘LOCK’

• The Child Lock is on; turn off in order to use the recorder (page 49).

when a button is pressed

 

 

 

The picture freezes and the front

• Press the front panel STANDBY/ON button to switch the power off, then

panel and remote control buttons

switch back on and restart playback. If the power fails to switch off, press and hold

stop working.

STANDBY/ON for 10 seconds until the power switches off.

 

 

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Pioneer DVR-220 operating instructions Additional information Troubleshooting, General