Pioneer DVR-3100 operating instructions Additional information Troubleshooting, General

13Additional information

Troubleshooting

Incorrect operation is often mistaken for trouble and malfunction. If you think there is something wrong with this component, please check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after checking the points below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

General

Problem	Remedy
The disc is automatically ejected	• Check that the disc is loaded properly (aligned in disc tray and label-side up).
after closing the disc tray	• Take out the disc and clean it (page 99).
	• Check that the disc has a region code compatible with the recorder (page 101).
No picture	• Check that everything is connected properly (page 12).
	• Check that the connected TV and/or the AV receiver is set to the correct input.
Can’t play a disc	• Take out the disc and clean it (page 99).
	• Check that the disc is loaded properly (aligned in disc tray and label-side up).
	• There may be condensation in the recorder. Leave the recorder for an hour or so
	for the condensation to evaporate.
All settings are reset	• If the recorder is unplugged (or there is a power failure) while the recorder is on,
	all the settings will be lost.
	• Make sure that you switch the recorder into standby before unplugging the
	power cord.
Screen goes blank and controls are	• Press STOP then restart playback.
inoperative
Remote control does not work	• If you connected this recorder to another Pioneer product using the CONTROL
	IN jack, point the remote control at the other component to use (page 12).
	• Set the remote control to the same ID number as the recorder (page 76). (When
	the batteries run down, the remote mode is automatically reset to 1.)
	• Use the remote within its operating range (page 8).
	• Replace the batteries (page 8).
No sound or sound is distorted	• Make sure that the amplifier/receiver or TV is set to the correct input and the
	volume turned up.
	• There is no sound when the picture is paused, or during scanning (even
	forwards at regular play speed) or slow motion play. Press PLAY to resume
	regular playback
	• DTS discs can only be played if this recorder is connected to a DTS decoder or
	DTS compatible amplifier/receiver. If you have connected a suitable decoder, also
	make sure that the Initial Setup > Audio Out > DTS Output setting is On.
	• Some 96kHz discs do not output audio through the digital jack. In this case,
	switch the input of your amplifier/receiver to analog.
	• Check the audio cable connections (page 12).
	• If the sound is distorted, try cleaning the cable plugs.
The picture from the external input	• If the video signal from the external component is copy-protected, you cannot
is distorted	connect via this recorder. Connect the component directly to your TV.
The picture is distorted	• Change the Input Line System setting (page 76). (You can also change it by
	pressing STOP REC and DISC NAVIGATOR simultaneously with the recorder
	stopped.)

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