Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
•If the system does not operate normally due to external effects such as static electricity disconnect the plug from the outlet and insert again to return to normal operating conditions.
•For
General
Problem | Remedy |
The power does not | • Leave the unit plugged in, wait for one minute, then switch back on. |
turn on, or switches off | • Make sure there are no loose strands of wire touching the unit. This could cause the system to |
suddenly (an error | shut off automatically. |
message may be | • Check that the speakers are connected correctly. |
displayed at startup). | • Make sure there is enough space for ventilation around the receiver subwoofer. |
| • Make sure the voltage of the mains power source is correct for the model. |
| • Try reducing the volume level. |
| • If the problem persists, take it to your nearest Pioneer authorized service center or your dealer for |
| servicing. |
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|
No sound is output | • If you’re using the line input, make sure the component is connected correctly (see Connecting |
when an input function | auxiliary components on page 23). |
is selected. | • Turn up the volume. |
| • Press MUTE on the remote control to turn muting off. |
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No sound from | • Refer to Channel level setting on page 21 to check the speaker levels. |
surround or center | • Check that you haven’t selected the AUTO, STEREO, or VIRTUAL mode (see Listening in surround |
speakers. | sound on page 16). |
| • Connect the speakers properly (refer to Connecting up). |
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Can’t operate using the | • Replace the batteries (Putting the batteries in the remote control on page 14). |
remote control. | • Operate within 7 m, 30° of the remote sensor (Using the remote control on page 14). |
| • Remove any obstacles or operate from another position. |
| • Avoid exposing the remote sensor on the front panel to direct light. |
| • For operating the other Pioneer component connected to the CONTROL OUT jack of this receiver |
| subwoofer, make sure that the control cable and coaxial cable or at least one set of analog audio |
| cables are connected. (page 25) |
| • If the receiver subwoofer is connected to a Pioneer plasma display with an SR+ cable, check that |
| the plasma display is switched on. Point the remote control at the plasma display in order to operate |
| the receiver subwoofer. |
| • Check that nothing is mistakenly plugged into the CONTROL IN jack. |
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