Additional information | 12 |
Problem | Remedy |
USB mass storage device is | • Try switching the receiver off, then on again. |
not recognized by the receiver. | • Make sure you have completely inserted the USB connector to this receiver. |
| • Check that the memory format is FAT16 or FAT32 (FAT12, NTFS and HFS are not |
| supported). |
| • USB devices with an internal USB hub are not supported. |
|
|
USB ERR3 shows in the display | • If this message continues to appear after going through all the checks in |
when connecting a USB | Important on page 61 of Connecting a USB device, take the unit to your nearest |
device. | Pioneer authorized service center or your dealer for servicing. |
|
|
Can’t play audio files. | • The WMA or |
| management), or the bit rate/sampling rate is not compatible (see Compressed |
| audio compatibility on page 61). This is not a malfunction. |
|
|
HDMI
Symptom | Remedy |
No picture or sound. | • If the problem still persists when connecting your HDMI component directly to |
| your monitor, please consult the component or monitor manual or contact the |
| manufacturer for support. |
|
|
No picture. | • Depending in the output settings of the source component, it may be outputting a |
| video format that can’t be displayed. Change the output settings of the source, or |
| connect using the component or composite jacks. |
| • |
| – This receiver is |
| are also |
| component or composite video jacks. |
| – Depending on the connected source component, it’s possible that it will not work |
| with this receiver (even if it is |
| component or composite video jacks between source and receiver. |
| – If video images do not appear on your TV or flat screen TV, try adjusting the |
| resolution, DeepColor or other setting for your component. |
| – If ‘NOT SPT’ (NOT SUPPORT) appears in the receiver’s display, try adjusting the |
| resolution, DeepColor or other setting for your component. |
|
|
OSD does not appear. | • The OSD will not appear if you have connected using the HDMI output to your TV. |
| Use component or composite connections when setting up the system. |
|
|
No sound, or sound suddenly | • If you’ve made separate connections for audio, make sure you have assigned the |
ceases. | analog/digital jack(s) to the corresponding HDMI input for the component. See |
| Assigning the HDMI inputs on page 65 to do this. |
| • Check the audio output settings of the source component. |
| • |
| – Check that the AV Parameter setting is set to HDMI AMP/THRU (refer to page 35). |
| – If the component is a DVI device, use a separate connection for the audio. |
| • |
| your TV, you need to make separate connections for audio if you want to hear your |
| HDMI component through this system. See Connecting using HDMI on page 16 for |
| |
|
|
• Check whether or not the connected component is compatible with HDCP. If it is | |
shows in the display. | not compatible with HDCP, reconnect the source device using a different type of |
| connection (component or composite). Some components that are compatible with |
| HDCP still cause this message to be displayed, but so long as there is no problem |
| with displaying video this is not a malfunction. |
|
|
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