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ATTO Technology 2700C Check for problems on attached devices

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Troubleshooting

• a bicolor LED, embedded in the connector on

each Gigabit Ethernet port, indicates 100/1000

MbE speed. Green on indicates 100MbE and

yellow on indicates 1000 MbE.

• a green LED for each Gigabit Ethernet port

indicates link/activity, where on solid indicates

link, blinking indicates activity and off is no link is

present.

• a green LED for each Fibre Channel port

indicates link where off means no link.

• A separate lighted green LED for each Fibre

Channel port shows activity and an unlit LED

means no activity.

Inspect the front side LEDs (iPBridge 2700R/D only)

(see Exhibit 5.0-2):

• a green power LED; on means power is on; off

means power is off.

• a yellow LED on each Ethernet port indicates

100/1000 MbE speed, where off means 100

MbE and on means 1000 MbE.

• a green LED on each Ethernet port activity,

where off means no activity and on means

activity.

• a bicolor LED on each Fibre Channel port

indicates FC speed. Off is 1G FC, green is 2G

FC and yellow indicates 4G FC.

• a green LED on each Fibre Channel port

indicates activity, where off means no activity

and on means activity.

Exhibit 5.0-1 iPBridge 2700C faceplate

Exhibit 5.0-2 iPBridge 2700 R/D front label

Check for problems on attached devices

Check the following in order to find problems on

attached devices:

• LEDs

• Display panels

• Firmware levels

• Operability

Fibre Channel ports 10/100

Ethernet port

GbE ports

LEDs FC Link FC Activity GbE Speed GbE Activity Ready/Fault

Reset

button

ActivityLink

Contents

Main Page Page Contents 3.1 ATTO ExpressNAV pages ...................................................21 6 Alternative interface options ............................................................31 6.1 CLI provides ASCII-based interface ...................................33 6.1.3 Maintenance commands ........................................41 6.1.4 Diagnostic commands ...........................................43 6.1.5 Serial port configuration commands ....................47 6.1.6 Fibre Channel configuration commands .............48 6.1.7 Ethernet commands ...............................................49 6.1.8 iSCSI commands ....................................................51 Page Page 1 ATTO iPBridge 2700 provides storage options ATTO iPBridge 2700 features, benefits Possible storage configurations 1.1 ATTO iPBridge 2700R/D Page ATTO Technology Inc. iPBridge Installation and Operation Manual Exhibit 1.1-2 Overview of iPBridge 2700R/D from the back (connector) side. Back (connector) side Front label side Page 1.2 ATTO iPBridge 2700C 8 Installation: ATTO iPBridge 2700E Faceplate side Power side Installation instructions Exhibit 1.2-1 iPBridge 2700 faceplate and board configuration 2 Configuring the iPBridge 10 Installation: Configuration 2.1 Getting an IP address c. Click Next. QuickNAV-windows.exe, a. Click Next on the QuickNAV Wizard b. 2.2 Target management Default target node Multiple target nodes ATTO Technology Inc. iPBridge Installation and Operation Manual Exhibit 2.2-1 Target node configurations Mapping: default vs. multiple target nodes Page Page Page 17 2.3 Additional configurations General use commands on page 39. Page 3 ATTO ExpressNAV interface 20 Installation: ExpressNAV Exhibit 3.0-1 An ExpressNAV page 3.1 ATT O E xpre ssNAV page s Page 23 4 Updating firmware PUT command from an FTP connection. The ATTO ExpressNAV method is preferred. Preliminary steps Using ATTO ExpressNAV Using FTP over GbE Page 25 5 Troubleshooting Inside out method Check the Host Event Log Check the event and trace logs Visually inspect LEDs Check for problems on attached devices Check the following in order to find problems on attached devices: 27 Check host versions Check iPBridge product versions and update firmware Check components Checking Fibre Channel devices Checking the iPBridge FC ports Checking the LAN/WAN Checking the iSCSI Host Adapter or NIC 29 For a NIC using an OS iSCSI driver, continue to the iSCSI OS driver section. Performance Issues If the host is not getting the performance it should, check the following items. Checking Fibre Channel devices Verify that the devices are running at their highest possible speed. Refer to FCDataRate on page 48. Checking the Ethernet host adapter or NIC Checking applications Checking the host system Checking the Operating System Optimizing ATTO ExpressNAV in Internet Explorer 6 Alternative interface options Enter. a. Type iPBridge in the New Connection b. Click OK. c. In the Connect To dialog box, for the Connect using field d. Click OK. e. 32 Installation: Alternative interfaces Exhibit 6.0-1 Start up messages. 33 6.1 CLI provides ASCII-based interface FCTargets Ready Advanced CLI CLI Error Messages The following error messages may be returned by the Command line Interface: 35 6.1.1 CLI commands summary 36 Alternative interfaces: CLI Page Page 6.1.2 General use commands Page 41 6.1.3 Maintenance commands Changes to the Admin Level Username will require an Admin Level password. 43 6.1.4 Diagnostic commands ATTO iPBridge Page Page CLI Error Messages The following error messages may be returned by the Command line Interface: 47 6.1.5 Serial port configuration commands The ATTO iPBridge 6.1.6 Fibre Channel configuration commands 49 6.1.7 Ethernet commands These commands configure the management and data Ethernet ports including TCP/IP parameters. Changes to the Admin Level Username will require an Admin Level password. 51 6.1.8 iSCSI commands Default settings may be customized to your specifications using the CLI commands in this section. Page 53 6.1.9 Mapping commands You may map devices via the web-based server or through the management or serial ports. Page i Appendix A ATTO FibreBridge family , for the latest firmware updates. ATTO iPBridge ii ATTO FibreBridge Appendix A Cabling iv Appendix Appendix B Glossary More information is available through the Storage Networking Industry Association ( ) and the IETF ( ). Appendix C Safety standards and compliances FCC Standards: Radio and Television Interference Canadian Standards European Standards Page Appendix D ATTO accessories iSCSI Bridge board-level models iSCSI Bridge desktop models & desktop models with rackmount kits NDMP Bridge models Cables Appendix E Warranty, contact information