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ATTO Technology Inc. iPBridge Installation and Operation Manual
Check host versions
Check the following to find problems on attached
hosts:
• Operating system version
• Service pack version
• Host adapter version
• Host adapter firmware version
• Host adapter device driver version
• iSCSI driver version
If an update is required, perform the update. For an
updated list of supported iPBridge host platforms and
host adapters, visit
www.attotech.com
.
Check iPBridge product versions and update firmware
1 Enter ATTO ExpressNAV.
2 Check the version numbers on the Status
page.
3 For a current list of updates, visit
www.attotech.com.
If an update is needed, download the update
from www.attotech.com.
4 Go to the Firmware Update page in ATTO
ExpressNAV and follow the instructions in
Updating firmware on page 23.
If the update does not work, use the FTP method to
download the firmware update and verify that your
FTP client is set for binary mode
Check components
Use this procedure to check system components.

Checking Fibre Channel devices

1 Check Fibre Channel device power. Make sure
the devices are powering up.
2 Watch the drive lights before, during, and after
startup.
3 Check cable integrity. Check the cables for
solid connections.
4 If the problem persists, try drives one at a time
with different cables, adding drives and cables
until the problem occurs. This helps pinpoint the
drive or cable causing the problem.
5 Check with the manufacturer of the device(s)
for further troubleshooting methods.
If Fibre Channel devices appear to be working order,
move on to the iPBridge Fibre Channel port section.

Checking the iPBridge FC ports

1 Either through the ATTO ExpressNAV or CLI,
check the devices on each port. Refer to Fibre
Channel configuration commands on page 48.
If no devices appear, re-check cables. If
garbage information appears, the problem is
most likely a bad cable.
2 Check the internal cabling of the device.
3 If all devices appear, invoke the FCTargets
command several times on each port to verify
that the devices can be seen. If devices appear
and disappear, then appear again, the problem
is most likely a cable. For information on the
FCTargets command, refer to FCPortList on
page 48.
If all devices appear and remain, move to the iPBridge
internal configuration section.
When changing any setting on the iPBridge, the
configuration must be saved by clicking on the
Save
button on the ATTO ExpressNAV interface screen
or using the
saveConfiguration
CLI command.

Checking iPBridge internal configuration

Verify that the Fibre Channel devices are mapped
properly using the ATTO ExpressNAV interface. If
devices do not appear, power down the iPBridge and
power back on. Refer to
ATTO ExpressNAV
interface
on page 19 and
Target management
on page
11.
When changing any setting on the iPBridge, the
configuration must be saved by clicking on the
Save
button on the ATTO ExpressNAV interface screen or
using the
saveConfiguration
CLI command.

Checking iPBridge Ethernet ports

1 Check Ethernet cable integrity. Check the
cables for solid connections. Cat5 cable can
cause connection issues with Gigabit Ethernet.