05Additional information
Chapter 5
Additional information
Troubleshooting
•Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
•If you are experiencing problems with the wireless speaker system, make sure to bring both the transmitter and the wireless speaker in for repair so that they can be tested properly.
Symptom | Cause & Remedy |
Audio is interrupted. | • This system uses high frequency radio waves that have properties |
| similar to light, such as linearity, reflection, refraction, diffraction, and |
| interference. Therefore, placement of the system can result in weak |
| radio waves and/or interruption. |
| • The distance between the transmitter and wireless speaker may be too |
| large. Use the wireless speaker within the reach of radio wave from the |
| transmitter. |
| • The system may be close to a location generating electrical noise. If this |
| is the case, find a location that does not affect the sound adversely. |
|
|
Audio is suddenly | • There may be radio communication equipment using the same |
interrupted. | frequency band (2.4 GHz) as this system, such as a Bluetooth device, |
| cordless phones, radio LAN device or microwave oven, operating |
| nearby. |
|
|
Audio cannot be | • The radio wave reception is variable depending on locations due to the |
received. | effects of obstacles and reflecting objects. Try changing the location of |
| the wireless speaker a little. |
| • The transmitter and wireless speaker are designed and sold as a pair, |
| and they identify each other in communication. This means that |
| communication is not available between separately purchased |
| transmitter and wireless speaker. |
|
|
Horizontal stripe noise | • Is there a piece of A/V equipment with an antenna near the transmitter? |
interference on a TV set | If so, move the transmitter away from the antenna input terminal of the |
near the transmitter. | AV equipment. |
|
|
No sound from the | • Make sure the surround mode you’ve selected matches the input you’re |
wireless speaker. | using (DVD or TV). See Using the surround modes on page 18 for more |
| on this. |
|
|
| • If the source you’re listening to is in mono, surround sound may not be |
| possible. See the note on page 20 for more on this. |
|
|
| • Make sure the wireless speaker is connected correctly (see Connecting |
| up on page 14). |
|
|
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