Pitco Warranty:
Pitco Frialator, Inc. warrants to the original user of its commercial cooking equipment and related equipment that said appliances and related
equipment will be free from defects in material and workmanship under normal use for a period of one (1) year from the date of installation, 
with appropriate documentation, to a maximum of fifteen (15) months from the date of manufacture, subject to the following additions, ex- 
ceptions, exclusions & limitations.
This warranty is limited to the repair or replacement at the Company’s option, without charge, of any part found to be defective within the
warranty period and reasonable expenses incurred for freight and material for the installation of such part; in addition, the Company’s obliga- 
tion shall be limited to reimbursement for normal labor on such parts. Pitco Frialator, Inc. agrees to pay the Authorized Service and Parts
Distributor for any labor and material required to repair or replace, at the Company’s option, any part which may fail due to defects in mate- 
rial or workmanship during the above general warranty period.
How to Keep Your Warranty in Force
● Make sure any shipping damages are reported immediately. Damages of this nature are the responsibility of the carrier.
● Install the unit properly. This is the responsibility of the installer and the procedures are outlined in the equipment manual.
● Do not install appliance in a home or residence.
● Maintain appliance properly. This is the responsibility of the user of the appliance and the procedures are outlined in the manual.
● Adjustments, such as calibration, leveling, tightening of fasteners or plumbing or electrical connections normally associated with initial
installation, if necessary, are outlined in the manual.
● Damages due to flood, fire, or other acts of God, are not covered by the warranty.
● Use appliance only for its intended purpose. If it is used for a purpose other than for which it was intended or designed, any resulting
damages are not covered under warranty.
● Do not materially alter or modify the appliance from the condition in which it left the factory.
● Do not obliterate, remove or alter the serial number rating plate.
● Use only genuine OEM parts from Pitco Frialator, Inc. or its Authorized Parts and Service Distributors. Repairs are not covered by the
warranty.
● If any other failure occurs which is not attributable to a defect in materials or workmanship, it is not covered by the warranty.
This warranty specifically excludes parts which wear or would be replaced under normal usage, including, but not limited to, electric lamps, 
fuses, interior or exterior finishes and gaskets.
Limits to the Warranty
Outside the United States and Canada, this warranty is limited to the replacement of parts and Pitco Frialator, Inc. will not bear any other
expense be it labor, mileage, freight or travel. If any oral statements have been made regarding this appliance, these statements do not
constitute warranties and are not part of the contract of sale. This limited warranty constitutes the complete, final and exclusive statement
with regard to warranties. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES WHETHER
WRITEN, ORAL OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE OR WARRANTY AGAINST LATENT DEFECTS.
Limitations of Liability
In the event of a warranty or other claim, the sole obligation of Pitco Frialator, Inc. will be the repair or replacement, at the company’s option,
of the appliance or the component part. The repair or replacement will be at the expense of Pitco Frialator, Inc. except as limited by this
warranty statement. Any repair or replacement under this warranty does not constitute an extension in time to the original warranty. Parts
covered under this warranty will be repaired or replaced, at the Company’s option, with new or functionally operative parts. The liability of 
Pitco Frialator, Inc. on any claim of any kind, including claims based on warranty, express or implied contract, negligence, strict liability or
any other legal theories, will be exclusively the repair or replacement of the appliance. This liability will not include, and the purchaser spe-
cifically renounces any right to recover special, incidental, consequential or other damages of any kind, including but not limited to, injuries
to persons, damage to property, loss of profits or anticipated loss of the use of this appliance. If any provision of this warranty is unenforce-
able under the law of any jurisdiction, only that provision will be inapplicable there, and the remainder of the warranty will remain unaffected. 
The maximum exclusion or limitation allowed by law will be substituted for the unenforceable provision.
How to Obtain Warranty Service
First direct your claim to the Pitco Frialator, Inc. Authorized Service and Parts Distributor closest to you. Give the complete model, serial and
code numbers, voltage, gas type, and description of the problem. Proof of the date of installation and/or the sales slip may also be required.
If this procedure fails to be satisfactory, write to: The Service Manager, Pitco Frialator, Inc., PO Box 501, Concord, NH 
This warranty gives you certain specific legal rights; you may have other rights which may vary from state to state.
Pitco Frialator, Inc.
PO Box 501, Jct I-89 & I-93, Concord, NH 03302-0501
509 Route 3S, Bow, NH 03304
Phone:
Sales & Marketing
Company Website: www.pitco.com
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