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Troubleshooting • 4
Postage Printing
Problem Indication |
| Possible Faults |
| Action |
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Poor print registration | 1. | Dirty letter deck sensors. | 1. | Clean deck sensors in front |
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| of printer. | |
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Prints too light | 1. | Inking level set too low. | 1. | Increase the inking level |
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| using the "Changing the Ink | |
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| Density " procedure in section | |
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| 3 of the Operating Guide. | |
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Prints too dark | 1. | Inking level set too high. | 1. | Decrease the inking level |
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| using the "Changing the Ink | |
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| Density" procedure in section | |
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| 3 of the Operating Guide | |
| 2. | Vent cover not removed | 2. | Remove vent cover from ink |
| from new ink bottle. | bottle. | ||
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No Print - envelope ejected | 1. | "Seal Only" mode set | 1. | Set Sealer to another mode. |
| 2. | 2. | Refer to Operating Guide | |
| overweight | for | ||
| 3. | Out of ink. | 3. | Replace ink bottle. |
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Bars printed in postage value | 1. | Meter dropped rectifiers - | 1. | Power down and turn on the |
| meter fatal error. | system again. | ||
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Wrong date printed | 1. | Wrong date set on meter | 1. | Press TODAY key to set |
| indicator. | current system date. | ||
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Wrong ad printed | 1. | Ad titles stored in system | 1. | Update ad titles to agree |
| memory do not agree with ads | with the ads mounted in the | ||
| mounted in meter. | meter using the Modify Site | ||
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| Setup procedure. | |
| 2. | Meter ad block out of sync | 2 Power down and turn on the | |
| with system display. | system again. | ||
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Wrong postal inscription printed | 1. | Inscription titles stored in | 1. | Update inscription titles to |
| system memory do not agree | agree with the inscriptions | ||
| with inscriptions mounted in | mounted in the meter using | ||
| meter. | the "Modify Site Setup" | ||
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| procedure. | |
| 2. | Meter Inscription Block out | 2. | Power down and |
| of sync with system display. | the system. |