The warranty set forth above shall not be enlarged, diminished or affected by, and no obligation or liability shall arise from Planar, any authorized dealer or any other person's rendering of technical advice, assistance or services in connection with the buyer's order of the goods furnished hereunder. The Buyer is not relying on Planar's skill or judgment to select or furnish suitable goods.
Installation
Planar makes no warranty with respect to any installation of Planar's product(s) by Planar, any authorized dealer, or any other person.
Technical Assistance
For technical assistance please call +1(503) 690 1100 between 8:00 a.m. and 5:00 p.m. PST, Monday through Friday or email to app_eng@planar.com with a description of your technical issues.
Repair Service
If your Medical Monitor needs service, call Planar Customer Service at +1(503) 690 6960 between 7:00 a.m. and 4:00 p.m. PST, Monday through Friday or fax to +1(503) 748 7085. You will need the unit’s serial number and a brief description of the problem to receive a RMA number.
If a repair is required please return the product for service using the original shipping container (if possible) with the RMA number clearly marked on the outside of the box.
In order to protect Planar employees from potential health hazards, Planar requires that the RMA product be disinfected before returning to Planar for service. Any product not cleaned prior to shipment will be returned to the customer.
Note: Returns will not be accepted without an assigned RMA number.
26 | Operations Manual |
