Plantronics 655 Troubleshooting, Common screen icons and warning messages, Problem, Solution

Models: 655

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Troubleshooting

Troubleshooting

Common screen icons and warning messages

Searching for base: Appears when the handset is not connecting to the base or is beyond range of the base (range is up to 300 feet). Make sure the AC power adapter and telephone cord are connected. If the problem persists, you may need to re-register the handset with the base (see “Registering your handset with the charging base” on page 40).

Headset out of range: Appears when the headset is beyond range of the handset (range is up to 33 feet). Bring the handset within range. If the problem persists, you may need to re-pair the headset with your handset (see “Pairing with a new headset” on page 41).

Problem

The voicemail indicator icon is not working.

Solution

Make sure you subscribe to voicemail service from your phone service provider. Occasionally, your phone service may send out a signal that causes the Calisto handset to display the voicemail icon when you have no new messages. See “Checking voicemail” on page 30 for information on resetting the icon. In some instances, the voicemail icon may also disappear a few minutes after removing the handset from the charging

base and pressing Talk Common screen icons and warning messages and then End Problem.

Contact your phone service provider if the problem persists.

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Plantronics 655 manual Troubleshooting, Common screen icons and warning messages, Problem, Solution