![button.](/images/new-backgrounds/11768/11768105x1.webp)
Problem
The handset does not respond when I press the handset locator
![Manual background](/images/new-backgrounds/11768/11768105xi2.webp)
button.
When I open the Outlook Phonebook Utility application, the buttons are grayed out and I cannot make any selections.
Handset battery life is short.
I need to reformat the number that is displayed in the Call
Solution
The handset is out of range of the base or the handset battery is too low.
See “Using the Outlook® Phonebook Utility” on page
32 for complete instructions. Make sure the USB cable from the Calisto is connected to your computer.
If the USB cable is connected and the buttons are still grayed out, you may have the wrong version of Outlook selected. Click the Settings button. Under Outlook Synchronization, select the version of Outlook you are currently using.
The handset is not fully charged. Place the handset back in the charging base and charge for a minimum of 16 hours.
The handset battery is old and will not charge well. Replace the battery; see “Replacing the handset battery” on page 7 for instructions.
In the Call Log, highlight the phone number you want to
edit/format and press the “#” key repeatedly for different formatting options.
Options include adding a “1” in front of an area code or simply deleting an area code. For more editing tips, see “Viewing and editing the Call Log” on page 23.
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