Plantronics 920 manual Technical Assistance, Regulatory Notices, Fcc Requirements Part

Models: 920

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TECHNICAL ASSISTANCE

My headset stops responding to button presses.

Battery talk time or standby time is significantly degraded even after a

full charge.

Headset battery may be dead, so be sure the headset is fully charged. See page 5.

When a PC goes into standby or hibernation, the USB Bluetooth adapter no longer is powered on. Be sure your PC is in an active state.

Battery may be deteriorating. Call your supplier or Plantronics.

The headset radio link is locked on. Be sure you do not lock the radio link on for long periods of time as it will significantly reduce standby and talk time of the headset. See page 12.

TECHNICAL ASSISTANCE

Visit our Web site at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information. The Plantronics Technical Assistance Center (TAC) is also ready to assist you on 866-363-BLUE (2583).

REGULATORY NOTICES

FCC REQUIREMENTS PART 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.

This device may not cause harmful interference, and

2.

This device must accept any interference received, including interference that may cause undesired operation.

I hear beeps in the headset.

One beep every 10 seconds is caused by a low battery warning.

 

Recharge battery by returning headset to the charging stand for one

 

to three hours until indicator light turns blue.

 

One beep is an out of range warning.

 

Move closer to the USB Bluetooth adapter.

 

Two beeps every 30 seconds indicate your mute is on. Press the

 

mute button once to turn mute off.

My headset does not work with

Ensure that the headset is fully charged.

my phone.

Make sure headset is paired with the phone you are trying to use.

 

 

Headset was not in discovery mode when mobile phone menu selec-

 

tions were made. See “Pairing” on page 7.

 

Incorrect menu selections were made on your mobile phone. See

 

“Pairing” on page 9.

Your phone did not locate the

Turn both your phone and headset off and on, and then repeat the

headset

pairing process on page 7.

I could not enter my password

Turn both your phone and headset off and on, and then repeat the

 

pairing process on page 7.

I cannot hear caller/

The headset is not turned on. Press the call control button for

dialing tone.

approximately 2 seconds until you hear a tone or see the indicator

 

glow blue.

 

Your headset is out of range. Move the headset closer to the phone

 

or Bluetooth device.

 

Your headset battery is drained. Charge your battery. See “Charging”

 

on page 5.

 

The listening volume is too low. Push the call control button up to

 

increase the sound you hear in the headset.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the radio or television off and on, the user is encouraged to try to correct interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on another circuit.

4.Consult the dealer or an experienced radio/TV technician for help.

NOTE: Modifications not expressly approved by Plantronics, Inc. could void the user’s authority to operate the equipment.

The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with installation instructions and transmit- ter operating conditions for satisfying RF exposure compliance.

FCC REGISTRATION INFORMATION — Part 68

This equipment complies with Part 68 of the FCC rules and the requirements adopted by ACTA. On the exterior of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible jack that is also compliant. See installation instructions for details.

The REN is useful to determine the quantity of devices you may connect to your telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, contact your local telephone company. For product approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ### are the REN without the decimal point. (For example, 03 represents a REN of 0.3.) For earlier products, the REN is separately shown on the label.

If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this unit, for repair or warranty information, please contact customer service at

(800)544-4660. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.

DO NOT DISASSEMBLE THIS EQUIPMENT: It does not contain any user serviceable components.

We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer terminal equipment connected to AC power sources.

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Plantronics 920 manual Technical Assistance, Regulatory Notices, Fcc Requirements Part, FCC REGISTRATION INFORMATION - Part