Plantronics CS60 Using CS50/60-USB with Microsoft Office Communicator, System Tray Icons, Feature

Models: CS50 CS60

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INSTALLING PerSono Suite SOFTWARE

Plantronics PerSono Suite software provides the link between your CS60-USB headset and compatible softphone applications on your computer. PerSono Suite software provides the ability to remotely detect and answer/end a call from your softphone application via the headset call control button.

In addition, PerSono Suite provides some basic configuration and status information about the system.

Check the PerSono Suite compatibility list at www.plantronics.com/SoftphoneCompatibility for the most current information on softphone compatibility. If your softphone is not currently supported by PerSono Suite, please refer to page 11.

1. With the CD inserted, go to the PerSono Suite main screen and click on “Install the

PerSono Suite Software”.

Using CS50/60-USB with Microsoft Office Communicator

In addition to the softphones and features supported via PerSono Suite, CS50/60-USB models support the following features for Microsoft Office Communicator (MOC). Note: MOC features are built in to CS50/60-USB and do not require PerSono Suite software to be installed to work with MOC.

Feature

Action/description

Ring detect/answer - incoming • If ringer switch in base is on, base will ring once to MOC call while headset is in base indicate incoming call. Lift headset and press headset

call control button to answer.

2. Your softphone may require you to choose which audio device you wish to use. Please

refer to softphone documentation for details.

NOTE: Once the CS60-USB is installed, it becomes the default audio device in your computer. You can set preferences manually in the Windows® operating system through the Sounds and Audio Devices option in the control panel under the Audio tab.

NOTE: Once installation is complete, we recommend that you set PerSono Suite to launch whenever the Windows® operating system starts.

System Tray Icons

Ring detect/answer - incoming MOC call if headset is not in base

End a call

Initiate a call from headset if radio link is on (green light on base is flashing)

Initiate a call from headset if radio link is off (green light on base is NOT flashing)

Initiate a call from MOC

Headset indicates incoming call from MOC; press headset call control button to answer.

Press headset call control button to end call or insert headset into base.

Press call control button, headset is activated and dial tone is heard; place call from MOC.

Press call control button once to turn on radio link, then press again. This will cause the MOC window to come to the foreground and dial tone is heard; place call from

MOC.

Place call from MOC, headset is activated automatically.

After installing and running the software, one of the four system tray icons will appear in the tray bar at the bottom of your screen showing status of headset communication with PerSono Suite.

:No headset detected

:Headset detected, no radio link to base

:Headset detected, and radio link to base active

:Headset detected, and radio link to base is locked on

CONFIGURATION AND STATUS

Right click on the headset system tray icon and choose “Options”. This will bring up the PerSono Suite Basic Options and Current Status Screens.

Refer to online application help for explanation details on the PerSono Suite software.

CS50/60-USB includes Intelligent Application Management logic that helps when a PerSono Suite-supported softphone and MOC are used on the same computer.

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Plantronics CS60 manual Using CS50/60-USB with Microsoft Office Communicator, System Tray Icons, Configuration and Status

CS50, CS60 specifications

The Plantronics CS60 is a sophisticated wireless headset designed for professionals who require mobility and efficiency in their communication environment. Ideal for use in offices, call centers, and remote work settings, it offers a combination of comfort, advanced technology, and superior audio quality.

One of the standout features of the CS60 is its impressive wireless range, allowing users to move freely within a radius of up to 300 feet from the base station. This significant range minimizes the need for tethered communication and enhances productivity, especially in dynamic work environments. The headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which not only provides a reliable connection but also minimizes interference from other devices, ensuring crystal-clear audio quality.

Comfort is a critical aspect of the CS60 design. The headset comes with a lightweight frame that makes it comfortable to wear for extended periods. Its adjustable headband and the choice of ear loops or over-the-ear cushions cater to individual preferences, making it suitable for users with different ear sizes and comfort needs. Furthermore, the CS60 incorporates noise-canceling technology, which helps to reduce background noise, allowing for clearer conversations and improved focus during calls.

Another notable characteristic of the CS60 is its battery life. The headset boasts up to 8 hours of talk time on a single charge, making it reliable for long work sessions and reducing the need for frequent recharging. Additionally, the charging base is designed for convenience, allowing users to dock the headset easily when not in use.

The CS60 also features intuitive call management controls, enabling users to answer, end, and mute calls effortlessly. Integration with various phone systems is seamless, as it is compatible with a wide range of devices, including desk phones, softphones, and mobile phones. The headset can be connected using a simple plug-and-play setup.

In summary, the Plantronics CS60 headset is a powerful communication tool, enriching the user experience with its combination of comfort, advanced wireless technology, and exceptional audio performance. It is an ideal choice for professionals seeking to enhance their productivity while maintaining clear and effective communication.