PROBLEM

Sudden loss of audio, continuous noise or distorted audio on receive.

Possible Cause

Solution

Software reset required

Unplug and re-connect the USB connector

 

and optional power supply

 

Remove and re-install the battery pack (see

 

Fig.5 on page 4).

PROBLEM

The headset I was using to listen to music does not work any more

Possible Cause

Solution

CS50-USB/CS60-USB is set as

Use the audio settings on the computer

the default audio device

or on the softphone to ensure that CS50-

 

USB/CS60-USB is the device used for voice.

 

Either the computer soundcard or the head

 

set you previously used for music should be

 

set as the audio device

PROBLEM

Battery talktime performance is significantly degraded even after a full recharge.

Possible Cause

Solution

Battery approaching end of life.

Replace with a new battery pack. Refer to

 

the diagrams on page 4.

SUBSCRIPTION

The Headset and Base Unit are supplied subscribed to each other. However if you wish to use a replacement headset with the base unit then the units must be re-subscribed as follows:

1.Return the headset to the Headset Docking Cradle (10).

2.Use a paperclip to press and hold the Subscription Button through the access hole (18) on the base unit for a minimum of 5 seconds. The Status Indicator (12) will then flash.

3.Press and hold the Headset Mute Switch (4) for a minimum of 5 seconds. The On-line Indicator (5) will then illuminate.

4.Subscription completion is indicated when the Status Indicator (12) is fully illuminated and the On-line Indicator (5) is extinguished.

5.If subscription fails within 2 minutes the headset will return to the un-subscribed state.

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Plantronics CS50-USB, CS60-USB manual Subscription

CS50-USB, CS60-USB specifications

The Plantronics CS60-USB is a versatile and reliable headset designed for professionals requiring high-quality audio and seamless connectivity in a variety of environments. Known for its excellent sound performance and comfort, the CS60-USB is an ideal choice for those who spend long hours on calls, whether in a call center, remote work setting, or corporate office.

One of the standout features of the CS60-USB is its advanced wireless technology. Utilizing DECT (Digital Enhanced Cordless Telecommunications) technology, it ensures a secure, interference-free connection that can extend up to 350 feet from the base unit. This impressive range allows users to move freely throughout their workspace while remaining connected. Flexibility is enhanced by the headset's ability to connect to both computers and desk phones, serving a wide array of communication needs.

The CS60-USB is equipped with noise-canceling microphone technology that significantly reduces background noise, ensuring crystal-clear audio on both ends of the call. This feature is particularly beneficial in busy office environments where distractions can interfere with communication quality. Additionally, the headset features wideband audio, which provides a more natural sound compared to traditional telephony, enhancing the overall listening experience.

Comfort is another key characteristic of the CS60-USB. The headset is designed with plush ear cushions and an adjustable headband, allowing users to find the perfect fit for prolonged use. This ergonomic design minimizes fatigue and discomfort during extended call sessions, leading to greater productivity.

The battery life of the CS60-USB is impressive, offering up to 8 hours of talk time on a single charge. For users who require longer hours of use, the headset comes with a convenient charging cradle, allowing for easy recharging during breaks. The ability to use the headset wirelessly contributes to a clutter-free workspace, promoting efficiency and organization.

Furthermore, the CS60-USB is compatible with various operating systems and can easily integrate with common communication applications, making it a versatile accessory for any professional setting. Its user-friendly features, including call control capabilities directly from the headset, add to its functionality and ease of use.

In summary, the Plantronics CS60-USB is an excellent solution for professionals looking for a high-performance headset. With its advanced wireless technology, noise-canceling microphone, superior comfort, and exceptional audio quality, it proves to be a valuable tool for any work environment. Whether for team collaboration or client communication, the CS60-USB enhances productivity and provides a seamless calling experience.