Action: Polaris is not moving.
Solution: 1. Remove bottom plate and verify that the intake area is free of debris.
2.Remove top housing and make sure propeller is free of debris.
3.Check for proper water flow. If low:
a.Clean the pool filter and pump basket.
b.Verify that the skimmer or dedicated suction line connection is secure.
c.Adjust the flow regulator or the suction line valve in the equipment area. Recheck the wheel RPM once you have obtained proper flow.
4.Remove lower housing to ensure that belts are on and properly tensioned.
Troubleshooting Worksheet
If these solutions do not result in improved performance, contact the Polaris dealer who sold you the cleaner or call Customer Service.
In order to provide faster and more convenient service, please have the following information available at the time of your call or when taking the Polaris in for service.
1.Serial #:________________________
2.Wheel RPM:__________________
3.Is the Polaris cycling properly?
(The wheels should turn backwards
approximately every
Yes | No |
4.Is the feed hose the proper length?
Yes | No |
How many hose sections are used? ________
How many hose sections extend past the end of the pool? ______
5.Is the swivel rotating freely?
Yes | No |
6. What is the pool filter pressure?
Now? ___________________psi
Just after cleaning? ________psi
When was the pool filter last cleaned?
Over 6 months ago
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