Lexmark MS810DN, 40G0350, 40G0110, 40G0150 Printer is printing blank pages, Troubleshooting 334

Models: MS810DN MS811DN 40G0440 MS810DTN 40G0150 40G0350 MS811DTN 40G0210 MS812DE 40G0110 40G0410 MS810 MS810DE

1 372
Download 372 pages 14.17 Kb
Page 334
Image 334

Troubleshooting

 

334

 

 

 

Action

Yes

No

Step 4

From the printer

Go to step 5.

Make sure that the paper has no texture or rough finishes.

control panel, change

 

 

the texture settings in

 

Are you printing on textured or rough paper?

the Paper Texture

 

menu to match the

 

 

 

 

paper you are printing

 

 

on.

 

 

 

 

Step 5

Go to step 6.

The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Is the print still too light?

Step 6

Go to step 7.

The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Install the imaging unit, and then the cartridge.

bResend the print job.

Is the print still too light?

 

 

 

 

 

Step 7

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

Is the print still too light?

 

 

Printer is printing blank pages

Page 334
Image 334
Lexmark MS810DN, 40G0350, 40G0110, 40G0150, 40G0440, 40G0410, 40G0210 manual Printer is printing blank pages, Troubleshooting 334