Lexmark 40G0110, 40G0350 Error message about reading the flash drive appears, Troubleshooting 313

Troubleshooting 313

Error message about reading the flash drive appears

Action	Yes	No
Step 1	Go to step 2.	Insert the flash drive
Check if the flash drive is inserted into the front USB slot.		into the front USB slot.
Note: The flash drive will not work if it is inserted into the rear USB slot.
Is the flash drive inserted into the front USB slot?
Step 2	Wait until the printer is	Go to step 3.
Check if the indicator light on the printer control panel is blinking green. ready, then view the
Note: A green blinking light indicates that the printer is busy.	held jobs list, and then
	print the documents.
Is the indicator light blinking green?
Step 3	Go to step 4.	The problem is solved.
a Check for an error message on the display.
b Clear the message.

Does the error message still appear?

Step 4 Go to step 5. The problem is solved.

Check if the flash drive is supported.

For more information on tested and approved USB flash drives, see “Supported flash drives and file types” on page 71 for non‑touch‑screen printer models.

For touch‑screen printer models, see “Supported flash drives and file types” on page 121 and “Supported flash drives and file types” on page 171.

Does the error message still appear?
Step 5	Contact customer	The problem is solved.
Check if the USB slot is disabled by the system support person.	support.
Does the error message still appear?