Lexmark MS811DN, 40G0350, 40G0110, 40G0150, 40G0440, 40G0410, 40G0210, MS810DE, MS811DTN, MS810DN, MS812DE

Index 372

troubleshooting

an application error has occurred 344

cannot open Embedded Web Server 344

checking an unresponsive printer 310

contacting customer support 345 solving basic printer

problems 310 troubleshooting, display

printer display is blank 311 troubleshooting, paper feed

message remains after jam is cleared 324

troubleshooting, print

envelope seals when printing 312 error reading flash drive 313 held jobs do not print 312 incorrect characters print 314 incorrect margins on prints 329 jammed pages are not

reprinted 323

job prints from wrong tray 314 job prints on wrong paper 314 jobs do not print 316

Large jobs do not collate 315 multiple‑language PDF files do not

print 315 paper curl 330

paper frequently jams 324 print job takes longer than

expected 316

tray linking does not work 318 unexpected page breaks

occur 319 troubleshooting, print quality

blank pages 334

characters have jagged edges 325 clipped pages or images 325 compressed images appear on

prints 326

gray background on prints 327 horizontal voids appear on

prints 328

print irregularities 330 print is too dark 332 print is too light 333 printer is printing solid black

pages 335

repeating defects appear on prints 336

shadow images appear on prints 337

skewed print 337

streaked horizontal lines appear on prints 338

streaked vertical lines 339 toner fog or background shading

appears on prints 340 toner rubs off 341

toner specks appear on prints 341 transparency print quality is

poor 342

uneven print density 342 white streaks on a page 343

troubleshooting, printer options 2100‑sheet tray problems 319 internal option is not

detected 320 internal print server 321 Internal Solutions Port 321 tray problems 322 USB/parallel interface card 323

troubleshooting, printing printing slows down 317

U

understanding the home screen 91, 140 uneven print density 342 Unformatted flash detected [53] 308

Universal Paper Size setting 99

Universal paper size setting 49, 149

Universal Setup menu 207 unlinking

trays 69, 118, 119, 168, 169 Unsupported disk 309 Unsupported option in slot [x] [55] 309

Unsupported USB hub, please remove 295

updating options in printer driver 36

USB port 33

printer control panel 48, 90, 139 USB port [x] disabled [56] 309 USB/parallel interface card

troubleshooting 323 User’s Guide

using 8

using Forms and Favorites 119, 169 using Hibernate Mode 131

using Hibernate mode 82, 181 using Quiet mode 179

using recycled paper 254 using the printer control panel 48, 90, 139 using the touch‑screen buttons 92, 141 Utilities menu 246

V

verify print jobs 73, 123, 173 printing from a Macintosh computer 74, 124, 173

printing from Windows 74, 124, 173

verifying printer setup 45 vertical voids appear 343 virtual display

checking, using Embedded Web Server 76, 126, 175

voids appear 343

volatile memory 84, 133, 182 erasing 85, 133, 183

volatility

statement of 84, 133, 182

W

wiping the printer hard disk 86, 134, 184 Wireless menu 214 wireless network

configuration information 39 wireless network setup

using the Embedded Web Server 41

wireless setup wizard using 40

X

XPS menu 247