Manuals / Lexmark / Computer Equipment / Printer

Lexmark MS812DE, 40G0350, 40G0110, 40G0150, 40G0440, 40G0410, 40G0210, MS810DE, MS811DTN, MS811DN, MS810DN

Models: MS810DN MS811DN 40G0440 MS810DTN 40G0150 40G0350 MS811DTN 40G0210 MS812DE 40G0110 40G0410 MS810 MS810DE

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Page 284

Clearing jams

284

2Open the stapler door.

3Pull down the latch of the staple cartridge holder, and then pull the holder out of the printer.

4Use the metal tab to lift the staple guard, and then remove any loose staples.

Image 284

Lexmark MS812DE, 40G0350, 40G0110, 40G0150, 40G0440, 40G0410, 40G0210, MS810DE, MS811DTN, MS811DN, MS810DN, MS810DTN manual

Contents

MS810 Series OctoberContents Using MS812de 137 Saving money and the environment 254 Paper and specialty media guide 187Understanding the printer menus 197 Troubleshooting 292 Maintaining the printer 257Clearing jams 270 346Safety information Safety informationPage Using this guide Finding information about the printerOverview What are you looking for? Find it hereOther countries and regions -See the printed Selecting a location for the printer Selecting a location for the printerSelecting a location for the printer Available internal options Installing internal optionsAccessing the controller board Page Page Installing a memory card Page Installing an Internal Solutions Port Page Page Page Installing an optional card Page Installing a printer hard disk Page Page Page Removing a printer hard disk Page Installing optional trays Installing hardware optionsOrder of installation Page Page Page Attaching cables Organizing the cables UseSetting up the printer software Installing the printer softwareClick Update Now ‑ Ask Printer Updating available options in the printer driverFor Windows users WindowsPreparing to set up the printer on an Ethernet network Installing the printer on an Ethernet networkNetworking For Macintosh usersFor Macintosh users Select Ethernet connection, and then click ContinuePreparing to set up the printer on a wireless network Select a wireless connection setup Follow the instructions on the printer displayUsing the Push Button Configuration method Page For Macintosh users Setting up serial printing Click Continue FinishVerifying printer setup Printer configurations Fully configured modelUsing MS810n, MS810dn, MS811n, MS811dn, MS812dn Learning about the printerHardware option Alternative hardware option Using the printer control panel Display View the printer statusSetting the paper size and type Configuring Universal paper settingsSettings Paper Menu Paper Size/Type Loading paper and specialty mediaLoading the 250‑ or 550‑sheet tray MeasurePage Page One ‑sided printing Two ‑sided printing Page Page Page Pull up and slide the width guide to the position for A5 Pull out the tray Adjust the width and length guidesLoading the 2100‑sheet tray Page Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page Page ABC Page Loading the multipurpose feeder Pull down the multipurpose feeder doorLTR Exec B5 Page ABC 5BXEC E Creating a custom name for a paper type Linking and unlinking traysLinking and unlinking trays Printing Printing a documentAssigning a custom paper type Printing a documentSupported flash drives and file types Adjusting toner darknessPrinting from a flash drive Printing from a flash drive Recommended flash drives File typePrinting confidential and other held jobs Storing print jobs in the printerPrinting confidential and other held jobs Print job type DescriptionCanceling a print job Canceling a print job from the printer control panelPrinting information pages Printing a font sample listFinding advanced networking and administrator information Canceling a print job from the computerManaging your printer Checking the virtual displayNotification Description Modifying confidential print settingsClick Settings Print Settings Supply Notifications Copying printer settings to other printers Printing a menu settingsPrinting a network setup Using Eco‑ModeChecking the status of parts and supplies Saving energyClick Settings General Settings Eco‑Mode Select a settingSettings Settings General Settings Quiet Mode Reducing printer noiseSettings Settings General Settings Timeouts Sleep Mode Adjusting Sleep modeSettings General Settings Timeouts Using Hibernate mode Adjusting the brightness of the printer displayClick Settings General Settings Sleep Button Settings Settings Settings General SettingsRestoring factory default settings Click Settings General SettingsUsing the security lock feature Securing the printerStatement of Volatility Type of memory DescriptionBack Exit Config Menu Erasing volatile memoryErasing non‑volatile memory Disposing of a printer hard diskConfiguring printer hard disk encryption Click Settings Security Disk EncryptionFrom the Disk Encryption menu, select Enable Erasing printer hard disk memoryDisk Encryption Enable Finding printer security informationUsing MS810de Using MS810deHardware option Alternative hardware option Using the printer control panel Understanding the home screen TouchUsing the touch-screen buttons FeaturesFeature Description This may also appear on the home screenOther touch-screen buttons Setting up and using the home screen applications Open the command windowFinding the IP address of the computer From the Apple menu, navigate to System Preferences NetworkAccessing the Embedded Web Server Click Settings General Settings Home screen customizationFinding the IP address of the printer Customizing the home screenUsing Background and Idle Screen Setting up Forms and FavoritesActivating the home screen applications Finding information about the home screen applicationsUnderstanding Eco‑Settings Setting up Remote Operator PanelClick Settings Apps Apps Management Forms and Favorites Click Settings Remote Operator Panel SettingsExporting and importing a configuration Click Settings Import/ExportSelect the width or height, and then touch Page Page One ‑sided printing Two ‑sided printing Page Page Page Using MS810de 106 Page Using MS810de 108 Page Page Using MS810de 111 Page Loading the multipurpose feeder LTR Exec B5 Page One ‑sided printing Two ‑sided printing 5BXEC E Using MS810de 118 Paper Menu Custom NamesPrinting forms Paper Menu Custom TypesAdjust the setting, and then touch Using MS810de 120Adjust the setting, and then click Submit Using MS810de 121 Using MS810de 122 Panel Using MS810de 124 Reports Print Fonts Touch PCL Fonts or PostScript FontsUsing MS810de 125 Reports Print DirectoryUsing MS810de 126 Using MS810de 127 From the home screen, touch Status/Supplies View Supplies Reports Menu SettingsReports Network Setup Using MS810de 129 Click Settings General Settings Quiet ModeSettings General Settings Timeouts Sleep Mode Using MS810de 130Click Settings General Settings Timeouts Adjusting the brightness of the display Using MS810de 131Settings General Settings Factory Defaults Restore Now Using MS810de 132Settings General Settings Screen Brightness Using MS810de 133 Using MS810de 134 Touch Wipe All SettingsTouch Back Exit Config Menu Printer will restart several times during this processUsing MS810de 135 Touch Disk Encryption EnableUsing MS810de 136 Using MS812de Using MS812de 137Using MS812de 138 Using the printer control panel Using MS812de 140 Using MS812de 141 Using MS812de 142 Using MS812de 143 Other touch-screen buttonsUsing MS812de 144 Accessing the Embedded Web Server Using Background and Idle Screen Understanding Eco‑Settings Using MS812de 148 Select the width or height, and then touch Submit Page Page One ‑sided printing Using MS812de 153 Page Page Using MS812de 156 Page Using MS812de 158 Page Page Using MS812de 161 Page Loading the multipurpose feeder LTR Exec B5 Page One ‑sided printing Two ‑sided printing 5BXEC E Using MS812de 168 Printing Using MS812de 170 Adjust the setting, and then touch SubmitUsing MS812de 171 Using MS812de 172 Click Properties, Preferences, Options, or Setup Using MS812de 174 Using MS812de 175 Click Settings Print Settings Supply Notifications Using MS812de 177 Using MS812de 178 Reducing printer noise Using MS812de 180 Using MS812de 181 Settings General SettingsUsing MS812de 182 Securing the memory before moving the printerUsing MS812de 183 Using MS812de 184 Printer restarts several times during this processFinding printer security information Page Using specialty media Tips on using card stockTips on using envelopes Paper and specialty media guide 187Tips on using labels Tips on using transparenciesPaper characteristics Paper guidelinesSelecting paper Using recycled paper and other office papers Selecting preprinted forms and letterheadStoring paper Unacceptable paper examplesSupported paper sizes, types, and weights Paper types and weights supported by the printerPrinter engine supports 60-176‑g/m216-47‑lb paper weights Paper sizes supported by the printerPaper and specialty media guide 193 Paper sizes, types, and weights supported by the finishers Paper and specialty media guide 194Paper and specialty media guide 195 Paper and specialty media guide 196 Colored PaperSecurity Settings Help Menus listUnderstanding the printer menus 197 Paper Menu Reports Network/PortsDefault Source menu Paper menuPaper Size/Type menu Understanding the printer menus 198MP Feeder Size Understanding the printer menus 199Tray x Type Understanding the printer menus 200 MP Feeder TypeManual Paper Size Manual Paper TypeUnderstanding the printer menus 201 Configure MP menuSubstitute Size menu Paper Texture menu Understanding the printer menus 202Paper Weight menu Understanding the printer menus 203Understanding the printer menus 204 Paper Loading menu Understanding the printer menus 205Understanding the printer menus 206 Custom Types menuCustom Names menu Understanding the printer menus 207 Universal Setup menuCustom Bin Names menu Bin Setup menu Configure BinsUnderstanding the printer menus 208 Output BinUnderstanding the printer menus 209 Reports menuReports menu Network/Ports menu Active NIC menuStandard Network or Network x menu Understanding the printer menus 210Understanding the printer menus 211 To access the menu, navigate to either of the following Network Card menuUnderstanding the printer menus 212 UseToTCP/IP menu Understanding the printer menus 213Wireless menu To access the menu, navigate toNetwork/Ports Network x Network x Setup Wireless IPv6 menuAppleTalk menu Understanding the printer menus 215Set Zone Standard USB menuUnderstanding the printer menus 216 Parallel x menu Understanding the printer menus 217Understanding the printer menus 218 Parallel BufferSerial x menu Understanding the printer menus 219Understanding the printer menus 220 Serial BufferUnderstanding the printer menus 221 Robust XONBaud Data BitsSmtp Setup menu Understanding the printer menus 222Understanding the printer menus 223 Edit Security Setups menuSecurity menu Understanding the printer menus 224 Miscellaneous Security Settings menuConfidential Print menu Understanding the printer menus 225 Use Wiping Mode Specify the mode for disk wiping AutoDisk Wiping menu Understanding the printer menus 226 Security Audit Log menuSet Date and Time menu Enable NTP Understanding the printer menus 227Manually Set Date and Time Time ZoneSettings menu General SettingsGeneral Settings menu Understanding the printer menus 228Quiet Mode Run Initial setupUnderstanding the printer menus 229 Eco-ModePaper Sizes Understanding the printer menus 230Keyboard Understanding the printer menus 231 Displayed InformationUnderstanding the printer menus 232 Home screen customizationUnderstanding the printer menus 233 Alarms TimeoutsUnderstanding the printer menus 234 Contact NameUnderstanding the printer menus 235 Understanding the printer menus 236 Error RecoveryPrint Recovery Understanding the printer menus 237 Understanding the printer menus 238 Print Settings menuFlash Drive Menu Understanding the printer menus 239 Understanding the printer menus 240 Print SettingsSetup menu Understanding the printer menus 241 Print AreaDownload Target Resource SaveFinishing menu Understanding the printer menus 242Understanding the printer menus 243 Separator SourceStaple Job Run Stapler TestQuality menu Understanding the printer menus 244Job Accounting menu Understanding the printer menus 245Utilities menu Understanding the printer menus 246XPS menu Understanding the printer menus 247Understanding the printer menus 248 PostScript menuPCL Emul menu Understanding the printer menus 249 Symbol SetPCL Emulation Settings Understanding the printer menus 250 Tray RenumberHtml menu Understanding the printer menus 251Font Size ScaleHelp menu Image menuUnderstanding the printer menus 252 Menu item DescriptionUnderstanding the printer menus 253 Conserving supplies Using recycled paperSaving paper and toner Recycling Recycling Lexmark productsRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recyclingPage Using genuine Lexmark parts and supplies Ordering suppliesEstimated number of remaining pages Ordering toner cartridgesOrdering an imaging unit Maintaining the printer 258Regular cartridge Part nameOrdering a maintenance kit Ordering staple cartridgesOrdering a roller kit Maintaining the printer 259Storing supplies Replacing suppliesReplacing the toner cartridge Maintaining the printer 260Page Replacing the imaging unit Page Page Replacing a staple cartridge Cleaning the printer parts Cleaning the printerBefore moving the printer Moving the printerEmptying the hole punch box Page Moving the printer to another location Shipping the printerAvoiding jams Load paper properlyClearing jams 270 Make sure paper lies flat in the trayAllow the paper to enter the optional mailbox bins properly Understanding jam messages and locations Use recommended paperClearing jams 273 Jam location Printer message What to do‑page jam, lift front cover to remove cartridge Clearing jams 274Page ‑page jam, open upper rear door ‑page jam, open upper and lower rear door Page Page ‑page jam, remove standard bin jam ‑page jam, remove tray 1 to clear duplex‑page jam, open tray x ‑page jam, clear manual feeder Page Page Page Page Clearing jams 287 Page Page Clearing jams 290 Page Understanding the printer messages Troubleshooting 293 Change paper source to custom type name load orientationChange paper source to paper size load orientation Check tray x connectionConfiguration change, some held jobs were not restored Close door or insert cartridgeClose front door Complex page, some data may not have printedError reading USB drive. Remove USB Error reading USB hub. Remove hubDisk must be formatted for use in this device Disk near full. Securely clearing disk spaceIncompatible output bin x Incompatible tray xIncorrect paper size, open paper source Insert hole punch boxInstall bin Install TrayInsert Tray Insufficient memory for Flash Memory Defragment operationInsufficient memory, some held jobs will not be restored Insufficient memory to support Resource Save featureInsufficient memory to collate job Load staplesTroubleshooting 299 Load paper source with custom type name paper orientationLoad paper source with paper size paper orientation Load manual feeder with custom string paper orientationMaintenance kit low 80.xy Maintenance kit nearly low 80.xyTroubleshooting 300 Load manual feeder with custom type name paper orientationMaintenance kit very low, x estimated pages remain 80.xy Network x software errorTroubleshooting 301 Memory fullPpds font error Parallel port x disabledNot enough free space in flash memory for resources Paper changes neededReinstall missing or unresponsive cartridge 31.xy Reattach bins x yReinstall missing or unresponsive fuser 31.xy Reinstall missing or unresponsive imaging unit 31.xyRemove defective disk Remove packaging material, area nameRemove paper from standard output bin Replace cartridge, 0 estimated pages remain 88.xyReplace cartridge, printer region mismatch 42.xy Replace imaging unit, 0 estimated pages remain 84.xyRestore held jobs? Troubleshooting 306Replace unsupported cartridge 32.xy Replace unsupported fuser 32.xySerial port x disabled Some held jobs were not restoredStandard network software error Standard USB port disabledToo many disks installed Too many flash options installedToo many trays attached Tray x paper size unsupportedSolving printer problems USB port x disabledTroubleshooting 309 Unsupported diskTroubleshooting 310 Printer does not respondPrinter is not responding Action YesTroubleshooting 311 Printer display is blankPrinting problems Envelope seals when printingTroubleshooting 312 Action Yes Step Problem is solved Go to stepError message about reading the flash drive appears Troubleshooting 313Troubleshooting 314 Step Problem is solved. Go to stepIncorrect characters print Job prints from the wrong tray or on the wrong paperClick File Print Advanced Print As Image OK OK Troubleshooting 315Large jobs do not collate Troubleshooting 316 Settings General Settings Print Recovery Page Protect OffPrint job takes longer than expected Print jobs do not printTroubleshooting 317 Printing slows downTroubleshooting 318 Tray linking does not workHardware and internal option problems Sheet tray problemsTroubleshooting 319 Unexpected page breaks occurTroubleshooting 320 Cannot detect internal optionInternal print server does not operate correctly Internal Solutions Port does not operate correctlyTroubleshooting 321 Tray problems Troubleshooting 322Paper feed problems Troubleshooting 323Settings General Settings Print Recovery Jam Recovery USB/parallel interface card does not operate correctlyTroubleshooting 324 Action Yes Step Go to step Problem is solvedPaper frequently jams Paper jam message remains after jam is clearedPrint quality problems Troubleshooting 325Characters have jagged or uneven edges Clipped pages or imagesTroubleshooting 326 Compressed images appear on printsTroubleshooting 327 Gray background on printsTroubleshooting 328 Horizontal voids appear on printsTroubleshooting 329 Incorrect margins on printsPrint irregularities Troubleshooting 330Paper curl Troubleshooting 331 Troubleshooting 332 Print is too darkTroubleshooting 333 Print is too lightTroubleshooting 334 Printer is printing blank pagesTroubleshooting 335 Printer is printing solid black pagesTroubleshooting 336 Repeating defects appear on printsSkewed print Troubleshooting 337Shadow images appear on prints Troubleshooting 338 Streaked horizontal lines appear on printsTroubleshooting 339 Streaked vertical lines appear on printsTroubleshooting 340 Toner fog or background shading appears on printsToner rubs off Troubleshooting 341Toner specks appear on prints Troubleshooting 342 Settings General Settings Quiet Mode OnTransparency print quality is poor Uneven print densityTroubleshooting 343 Vertical voids appear on printsSolving home screen applications problems An application error has occurredTroubleshooting 344 Embedded Web Server does not openTroubleshooting 345 Contacting customer supportTech Library MailProduct information Edition notice346 OctoberTrademarks 347Licensing notices Noise emission levelsEU waste electronics information Product disposalTemperature information Laser noticeLaser advisory label 349350 Power consumptionMode Description Power consumption Watts Sleep Mode 351Limited warranty 352Extent of limited warranty 353Modular component notice Patent acknowledgmentMultiple model information 354Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity 355Regulatory notices for wireless products Exposure to radio frequency radiationIndustry Canada Canada 356357 358 ΤΗΣ Οδηγιασ 1999/5/ΕΚ359 Hibernate ModeModel‑specific information Radio interference notice 360361 362 363 Symbols 2100‑sheet tray loading 57, 106 550‑sheet tray installingNumerics Index 364Page Page Page Page Page Page