Lexmark MS811DTN, 40G0350 Hardware and internal option problems, Unexpected page breaks occur

Troubleshooting 319

Unexpected page breaks occur

	Action			Yes	No
	Step 1			The problem is solved.	Go to step 2.
	Adjust the print timeout settings.
	a	From the printer control panel, navigate to:
		Settings > General Settings > Timeouts > Print Timeout
	b	Select a higher setting and then, depending on your printer model,
		select	or Submit.
	c	Resend the print job.
	Did the file print correctly?
	Step 2			The problem is solved.	Contact customer
	a	Check the original file for manual page breaks.			support.
	b	Resend the print job.
	Did the file print correctly?
Hardware and internal option problems
2100-sheet tray problems
	Action			Yes	No
	Step 1			The problem is solved.	Go to step 2.

aPull out the tray, and then do one or more of the following:

•Make sure paper lies flat in the tray.

•Check for paper jams or misfeeds.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

•Check if the paper guides are aligned against the edges of the paper.

•Make sure the paper is below the maximum paper fill indicator.

•Check if you are printing on a recommended paper size and type.

•Check if the paper or specialty media meets specifications and is not damaged.

bInsert the tray properly.

Note: Press the paper stack down while inserting the tray.

Does the tray operate properly?

Step 2 The problem is solved. Go to step 3.

Turn off the printer, then wait about 10 seconds, and then turn it back on.

Does the tray operate properly?