Lexmark 40G0410, 40G0350, 40G0110 Print job takes longer than expected, Print jobs do not print

Troubleshooting 316

Print job takes longer than expected

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Change the environmental settings of the printer.

aFrom the printer control panel, navigate to: Settings > General Settings

bSelect Eco‑Mode or Quiet Mode, and then select Off.

Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.

Did the job print?

Step 2 The problem is solved. Go to step 3.

Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the job

Did the job print?

Step 3 The problem is solved. Go to step 4.

aRemove held jobs stored in the printer memory.

bResend the print job.

Did the job print?

Step 4 The problem is solved. Go to step 5.

aDisable the Page Protect feature.

From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect > Off

bResend the print job.

Did the job print?
Step 5	The problem is solved. Contact customer
Install additional printer memory, and then resend the print job.	support.
Did the job print?

Print jobs do not print

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aFrom the document you are trying to print, open the Print dialog and check if you have selected the correct printer.

Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.

bResend the print job.

Do the jobs print?