Panasonic RQT9223-Y Troubleshooting guide, Play This does not mean a problem with the unit

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory” on page 57 if you reside in the U.S.A., or refer to “Product information” on page 59 if you reside in Canada.

		Pages
No power.	• Ensure the AC power supply cord is connected.	12
	• Check that the volume is adequate.	15, 26
	• Select either “SPEAKERS A ” or “SPEAKERS B ” if the speakers indicator is off.	24, 26, 27
	• Select the correct input source.	15, 26
	• Cancel the “MUTING ” function.	31
No sound.	• Check that the signals can be decoded by this unit.	50
Sound is distorted.	• Check connections to speakers and other equipment.	10 to 13, 16 to 23
	• Check that the input setting suits the type of connection you have made.	39
	• Cancel the PCM FIX.	39
	• Recording of some DVD-Audio may not be possible to be played due to	–
	copyright protection.
	• Check that ( and ) of speaker cable is interfering each other.	10
	• Check that speaker impedance is lower than tolerance of the unit.	10, 22
Sound stops.	• Straining of the speakers through excessive volume or power.	–
“F61 ” appears on the display	• This may occur if you use the unit in an extremely hot environment.	–
for about a second, and the unit	• Curtains or other objects may be blocking the exhaust hole.	–
turns off.	 Determine and correct the cause, then turn the unit on.
	(The protection circuit is reset.)
	(Consult your dealer if the problem persists.)
“F76 ” appears on the display	• Turn the unit off, disconnect the AC power supply cord, and consult your	–
and the unit turns off.	dealer.
“F70 ” appears on the display.	• Turn the unit off, disconnect the AC power supply cord, and consult your	–
	dealer.
Display is dim.	• Cancel “DIMMER”.	37
Clicking sound is heard during	• Depending on the input signal when playing DVD etc., the BI-AMP	–
	function changes automatically. A clicking sound is heard when it changes.
play.
	This does not mean a problem with the unit.
“MEASURING ERROR ” appears	• A speaker is too far. Check speaker locations.	24, 25
	• An error occurred from a cause that cannot be identified. Perform the auto	–
on the display.
	speaker setup again.
When speaker distances are set
(➔ page 37), “–” appears on the	• It appears when polarity of a speaker is automatically adjusted.	38
display with the speaker name	➔ You can set speakers against automatic polarity adjustment.
such as “L 3.0 – ”.
When speaker distances are set	• It appears when the measured distance exceeds 15 meters (45 feet).	–
(➔ page 37), “OVER ” appears
	Check the speaker location.
on the display.
Sound is not heard from the	• Ensure the speaker settings for your speakers are correct.	24, 25, 37
	• Confirm Dolby Pro Logic , NEO:6, or SFC settings, and select an	28 to 30
center, surround or subwoofer
	adequate mode.
speakers.
	• Press [SURROUND] on when you play 2-channel stereo sources.	13, 29
Sound is not heard from the	• Ensure the speaker settings for your speakers are correct.	24, 25, 37
surround back speaker.	• Press [SURROUND] on.	13, 29
	• Check if the center speaker, surround speakers, and surround back	10, 11
	speakers are connected properly.
Dolby Pro Logic , NEO:6, and	• Press [SPEAKERS A] on.	26
SFC are unavailable.	• Cancel ANALOG 8CH playback.	27
	• You cannot use the effect when the input source contains dual audio	–
	signals in Dolby Digital or DTS formats.
There is no DTS audio output.	• Set the DTS Digital Audio Output setting on the Blu-ray Disc/DVD player	–
There is audio output, but the
	or DVD recorder to “Bitstream”.
DTS decoder indicator is not lit.
	• Connect the appropriate antenna. (You may need an outdoor antenna or one with more elements.)	23
The radio cannot be tuned in	• Adjust the position of the FM or AM antenna.	23
	• Reduce the treble.	34
or there is a lot of noise and
	• Turn off nearby televisions, video decks, DVD recorders, Blu-ray Disc/DVD	–
interference.
	players, and satellite receivers.
	• Separate the antenna from other cables, cords, and appliances.	–

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RQT9223