Lexmark 436 Solving scanner problems, Received fax has poor print quality, Troubleshooting 311

Troubleshooting 311

Received fax has poor print quality

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Ask the person who sent you the fax to:

aCheck if the quality of the original document is satisfactory.

bIncrease the fax scan resolution, if possible.

cResend the fax.

Is the fax print quality satisfactory?

Step 2	The problem is solved.	Go to step 3.
Decrease the incoming fax transmission speed.
a Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address on the printer home screen. The IP
	address appears as four sets of numbers separated by periods,
	such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to
	load the Web page correctly.
• Print a network setup page or menu settings page, and then
	locate the IP address in the TCP/IP section.
b Click Settings > Fax Settings > Analog Fax Setup.
c In the Max Speed menu, click one of the following:
•	2400
•	4800
•	9600
•	14400
•	33600
d Click Submit, and then resend the fax.
Is the fax print quality satisfactory?
Step 3	The problem is solved.	Contact customer
Replace the toner cartridge.		support.
When Cartridge low [88.xy] appears, replace the cartridge,
and then resend the fax.
Is the fax print quality satisfactory?

Solving scanner problems

•“The scanner does not respond” on page 312

•“Scan job was not successful” on page 313

•“Scanner unit does not close” on page 313