Lexmark 436 manual Copier does not respond, Scanner unit does not close, Step, support

Models: 436

1 346
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Page 303
Image 303
Copier does not respond

Troubleshooting

 

303

 

“Scanner unit does not close” on page 303

 

 

 

“Poor copy quality” on page 304

 

 

 

“Partial document or photo copies” on page 305

 

 

Copier does not respond

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

Clear the error or status

Go to step 2.

 

Check if an error or status message appears on the display.

message.

 

 

Does an error or status message appear?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Connect the power

 

Check if the power cord is plugged into the printer and a properly

 

cord to the printer and

 

grounded electrical outlet.

 

a properly grounded

 

 

electrical outlet.

 

 

 

 

Is the power cord plugged into the printer and a properly grounded

 

 

 

electrical outlet?

 

 

 

 

 

 

 

Step 3

The problem is solved.

Contact customer

 

Turn off the printer, then wait for about 10 seconds, and then turn it back

 

support.

 

on.

 

 

 

Did Performing Self Test and Ready appear?

 

 

 

 

 

Scanner unit does not close

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Check if there are no obstructions between the scanner unit and the

The problem is solved.

Contact customer

 

printer.

 

support.

 

a Lift the scanner unit.

 

 

 

b Remove any obstruction that keeps the scanner unit open.

 

 

 

c Lower the scanner unit.

 

 

 

Did the scanner unit close properly?

 

 

 

 

 

 

Page 303
Image 303
Lexmark 436 manual Copier does not respond, Scanner unit does not close, Step, support