Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 436 manual Option problems, Printer display is blank, Cannot detect internal option, Step

Models: 436

1 346

Download 346 pages 11.05 Kb

Page 271

Image 271

Troubleshooting

271

Printer display is blank

	Action	Yes	No

	Step 1	The problem is solved.	Go to step 2.
	Press the Sleep button on the printer control panel.
	Does Ready appear on the printer display?

	Step 2	The problem is solved.	Turn off the printer,
	Turn off the printer, then wait for about 10 seconds, and then turn the		and then contact
	printer back on.		customer support.
	printer back on.
	Do Please wait and Ready appear on the printer display?

Option problems
Cannot detect internal option

	Action	Yes	No

	Step 1	The problem is solved.	Go to step 2.
	Turn off the printer, then wait for about 10 seconds, and then turn on the
	printer.
	Does the internal option operate correctly?

	Step 2	Go to step 3.	Connect the internal
	Check if the internal option is properly installed in the controller board.		option to the controller
			board.
	a Turn off the printer using the power switch, and then unplug the power		board.

	cord from the electrical outlet.
	b Make sure the internal option is installed in the appropriate connector
	in the controller board.
	c Connect the power cord to the printer, then to a properly grounded
	electrical outlet, and then turn on the printer.
	Is the internal option properly installed in the controller board?

	Step 3	Go to step 4.	Reinstall the internal
	Print a menu settings page, and then check to see if the internal option is		option.
	listed in the Installed Features list.
	Is the internal option listed in the menu settings page?

Page 271

Image 271

Lexmark 436 manual Option problems, Printer display is blank, Cannot detect internal option, Step, customer support

Contents

Machine types 7527 Models 415 Users GuideJuly CX410 SeriesAdditional printer setup ContentsSetting up and using the home screen applications Safety informationCopying Loading paper and specialty mediaPaper and specialty media guide PrintingSaving money and the environment FaxingScanning Understanding printer menusFinding advanced networking and administrator information Maintaining the printerManaging the printer Clearing jamsProduct information TroubleshootingNotices IndexSafety information SAVE THESE INSTRUCTIONS Users Guide and Quick Reference Guide-The guides may Learning about the printerFinding information about the printer http//support.lexmark.comIn other countries and regions-See the printed Selecting a location for the printerPrinter configurations Basic models Understanding the basic functions of the scannerUsing the ADF Using the ADF and scanner glassUsing the scanner glass Understanding theprinter control panel Using the printer control panelUnderstanding the home screen Features lights Understanding the colors of the indicator and Sleep buttonUsing the touch-screen buttons Indicator light color and its corresponding printer statusCopy It Other touch-screen buttonsArrows View a list of optionsFor Windows users Settingup and using the home screen applicationsFinding the IP address of the computer Finding the IP address of the printera Click Settings General Settings Home screen customization Accessing the Embedded Web ServerCustomizing the home screen Understanding the different applicationsClick Software and Solutions Other Apps Setting up Forms and FavoritesActivating the home screen applications Finding information about the home screen applications2 Click Settings Apps Apps Management Forms and Favorites Setting up Card Copy2 Click Settings Apps Apps Management Card Copy Setting up Multi Send Using MyShortcut2 Click Settings Apps Apps Management Multi Send Setting up Scan to Network2 Click Settings Apps Apps Management Scan to Network Setting up Remote Operator Panel Exporting and importing a configuration2 Click Settings Remote Operator Panel Settings Page Installing internal options Additional printer setupAvailable internal options Accessing the controller board 5 Reattach the cover Additional printer setupMemory card connector Option card connectorInstalling a memory card 5 Close the controller board access cover Additional printer setupInstalling an optional card 5 Close the controller board access door Additional printer setup4 Push the card firmly into place as shown in the illustration Order of installation Installing hardware optionsInstalling an optional tray 2 Place the tray near the printer Additional printer setupAttaching cables Rear USB port Updating available options in the printer driver Setting up the printer softwareInstalling the printer software Using the InternetFor Macintosh users Preparing to set up the printer on an Ethernet networkNetworking Click Update Now ‑ Ask Printer1 Insert the Software and Documentation CD Installing the printer on an Ethernet networkFor Windows users For Macintosh usersSystem Preferences Print & Fax b Click +, and then navigate to Preparing to set up the printer on a wireless networkUsing the Push Button Configuration method Connecting the printer using the Wireless Setup WizardNetwork/Ports Active NIC Auto Using the Personal Identification Number PIN method Reports Menu Settings Page Verifying printer setupPrinting a menu settings page Printing a network setup pageLoading the 250‑ and 550‑sheet tray Setting the paper size and typeConfiguring Universal paper settings Loadingpaperand specialty mediaLoading paper and specialty media 6 Load the paper stack with the recommended printable side faceup Loading paper and specialty media7 Place the paper guides securely against the edges of the paper One ‑sided printing using a letterhead Loading the manual feederTwo ‑sided printing using a letterhead Length guide tab Loading the 650‑sheet duo tray2 Open the multipurpose feeder Loading the multipurpose feederLoading paper and specialty media 1 Push the multipurpose feeder latch to the leftWidth guide tab 2 Maximum paper fill indicator 3 Width guideFeeder extender Linking and unlinking trays Linking and unlinking trays2 Click Settings Paper Menu Using the Embedded Web ServerUsing the printer control panel Creating a custom name for a paper typeUsing the printer control panel Configuring a custom nameAssigning a custom paper type Using the Embedded Web ServerTips on using letterhead Using specialty mediaPaper andspecialty mediaguide Tips on using transparencies Tips on using labels Tips on using envelopesPaper guidelines Tips on using card stockPaper characteristics WeightSelecting paper Moisture contentFiber content Unacceptable paperSelecting preprinted forms and letterhead Using recycled paper and other office papersStoring paper Supported paper sizes Supported paper sizes, types, and weightsOficio Mexico Executive184 x 267 mm 7.3 x 10.5 inSupported paper types and weights Recycled Paper and specialty media guidePaper PlainPrinting a document PrintingPrinting forms Printing a documentUsing the printer control panel Adjusting toner darknessUsing Max Speed and Max Yield Using the Embedded Web ServerSettings Print Settings Setup Menu Printing from a flash drivePrinting from a flash drive Using the printer control panelSupported flash drives and file types Storing print jobs in the printer Printing confidential and other held jobsFor Windows users Modifying confidential print settingsPrinting confidential and other held jobs 2 Click Properties, Preferences, Options, or SetupPrinting a font sample list Canceling a print jobCanceling a print job from the printer control panel Printing information pagesSystem Preferences Print & Scan select a printer Open Print Queue Canceling a print job from the computerFor Windows users For Macintosh usersMaking a quick copy Copying using the ADFCopying Making copiesCopying on transparencies Copying using the scanner glassCopying photos Copying on specialty mediaCopying to a different size Creating a copy shortcut using the printer control panelCustomizing copy settings Copying on letterheadCopying different paper sizes Making copies using paper from a selected trayExample 1 Copying on mixed paper sizes Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It Copying on both sides of the paper duplexingReducing or enlarging copies Example 2 Copying on a single paper sizeAdjusting copy quality Placing separator sheets between copies Collating copiesBetween Copies Between Jobs Between Pages Off Placing information on copiesCopying multiple pages onto a single sheet Placing a header or footer on pagesCanceling a copy job while pages are being printed Canceling a copy jobCanceling a copy job while the original document is in the ADF Canceling a copy job while copying pages using the scanner glassScale Understanding the copy optionsCopy from Copy toSave As Shortcut ContentColor Advanced DuplexHeader/Footer Cover Page SetupOverlay Separator SheetsE-mailing Setting up the printer to e-mailSetting up the e-mail function Creating an e-mail shortcut using the Embedded Web Server2 Click Settings Creating an e-mail shortcut using the printer control panelSending an e-mail using the printer control panel E-mailing a documentSending an e‑mail using the address book Sending an e‑mail using a shortcut numberAdding e-mail subject and message information Customizing e-mail settingsChanging the output file type Subject Canceling an e-mailUnderstanding the e-mail options RecipientsDarkness ResolutionSend As ContentCustom Job Page SetupScan Preview Transmission LogFaxing Setting up the printer to fax2 Click Settings Fax Settings Analog Fax Setup Initial fax setupUsing the printer control panel for fax setup Using the Embedded Web Server for fax setupTips for this setup Setup 1 Printer is connected to a dedicated fax lineChoosing a fax connection Scenario 1 Standard telephone linePHONE Setup 2 Printer is sharing the line with an answering machineConnected to the same telephone wall jack To connectConnected to different wall jacks Tips for this setupTo connect To connect Tips for this setupScenario 2 Digital Subscriber Line DSL Tips for this setup Scenario 3 VoIP telephone serviceTo connect Setup 1 Printer is connected directly to a cable modem Scenario 4 Digital telephone service through a cable providerPage 40X8519 Part namePart number Lexmark adapter plugPage N F N Connecting the printer to a wall jack in Germany2 Click Settings Fax Settings Analog Fax Setup Connecting to a distinctive ring serviceSetting the outgoing fax name and number Settings Fax Settings Analog Fax Setup Answer OnSending a fax Setting the date and timeConfiguring the printer to observe daylight saving time Sending a fax using the printer control panelSending a fax using a shortcut number Sending a fax using the computerSending a fax at a scheduled time Sending a fax using the address bookChanging the fax resolution Customizing fax settingsCreating a fax destination shortcut using the Embedded Web Server Creating a fax destination shortcut using the printer control panel2 Click Settings Reports 3 Click Fax Job Log or Fax Call Log Making a fax lighter or darkerViewing a fax log Blocking junk faxesHolding faxes Canceling an outgoing faxCanceling a fax while the original documents are still scanning Holding and forwarding faxes2 Click Settings Fax Settings Understanding the fax optionsForwarding a fax ResolutionTransmission Log ContentPage Setup ColorScan Preview Delayed SendEdge Erase Custom JobScanning to an FTP address Using Scan to NetworkCreating an FTP shortcut using the Embedded Web Server ScanningScanning to an FTP address Creating an FTP shortcut using the printer control panelScanning to an FTP address using the printer control panel Scanning to an FTP address using a shortcut numberScanning to a computer or flash drive Scanning to a computer using the Embedded Web Server2 Click Scan Profile Create 4 Click Next Close Setting up Scan to ComputerFile Name Understanding the scan optionsScanning to a flash drive FTP AddressDarkness ResolutionContent Original SizeEdge Erase Page SetupTransmission Log Scan PreviewSupplies Menu Understanding printermenusMenus list SettingsBlack or Color Imaging Kit Supplies menuMaintenance Kit Cyan, Magenta, Yellow, or Black Toner CartridgeDefault Source Default Source menuPaper menu Paper Size/Type menuMP Feeder Size Understanding printer menusMP Feeder Type Manual Envelope Size Understanding printer menusManual Paper Size Manual Paper TypePlain Texture Substitute Size menuPaper Texture menu Substitute SizePreprinted Texture Bond TextureEnvelope Texture Letterhead TextureTransparency Weight Paper Weight menuPlain Weight Card Stock WeightColored Weight Paper Loading menuLetterhead Weight Preprinted WeightLetterhead Loading Heavy Glossy LoadingLabels Loading Bond LoadingCustom Type Custom Types menuCustom Names menu Custom Scan Sizes menuMenu Settings Page Universal Setup menuReports menu Reports menuShortcut List Network/PortsActive NIC menu Standard Network or Network x menusNetwork Buffer PCL SmartSwitchPS SmartSwitch NPA ModeNetwork/Ports Standard Network Standard Network Setup Network Card Network Card menuNetwork/Ports Standard Network Standard Network Setup Reports Network/Ports Network x Network x Setup ReportsJob Timeout TCP/IP menuNetwork/Ports Standard Network Standard Network Setup TCP/IP Network/Ports Network x Network x Setup TCP/IPNetwork/Ports menu Network x Network x Setup IPv6 Wireless menuIPv6 menu Network/Ports menu Standard Network Standard Network Setup IPv6Network/Ports Network x Network x Setup AppleTalk AppleTalk menuNetwork/Ports Network x Network x Setup Wireless Network/Ports Standard Network Standard Network Setup AppleTalkView Address Standard USB menuPCL SmartSwitch PS SmartSwitchMac Binary PS SMTP Setup menuSMTP Timeout USB BufferDevice‑Initiated E‑mail SMTP Server AuthenticationDevice password Use SSLLogin Restrictions Miscellaneous Security Settings menuSecurity menu Confidential Print menuReserve Job Expiration Disk Wiping menuRepeat Job Expiration Verify Job ExpirationEnable NTP Security Audit Log menuSet Date and Time menu Configure LogShow supply estimates Settings menuGeneral Settings menu Display LanguageADF Loaded Beep Run Initial setupQuiet Mode Scan to PC Port Range Understanding printer menusKeyboard Paper SizesDisplayed Information Specify what is displayed on the upper left and right corners of theDisplayed Information continued Date Format Understanding printer menusDisplayed Information continued Home screen customizationOne Page Copy Scanner Jam RecoveryTime Format Screen BrightnessTimeouts AlarmsTimeouts TimeoutsTimeouts TimeoutsTimeouts TimeoutsPrint Recovery TimeoutsError Recovery Error RecoveryContent Type Copy Settings menuFactory Defaults Export Configuration PackagePrint Page Borders Allow color copiesSides Duplex Paper SaverSeparator Sheets Original SizeCopy To Source Transparency SeparatorsAllow priority copies Header/FooterOverlay Custom OverlayMirror Image TemperatureColor Dropout ContrastEnable Manual Fax Fax Settings menuFax Mode Analog Fax Setup menu General Fax SettingsResolution Fax Send SettingsFax Cover Page Sides Duplex Content TypeContent Source Original SizeAutomatic Redial Enable ECMEnable Fax Scans Dialing Prefix RulesContrast Background RemovalColor Balance Color DropoutEnable Fax Receive Fax Receive SettingsTemperature Enable Color Fax ScansSeparator Sheet Source Paper SourceSides Duplex Separator SheetsEnable Job Log Fax Log SettingsEnable Color Fax Receive Receive Error LogSpeaker Volume Fax Mode Fax Server Setup menuSpeaker Settings Answer OnDarkness Content TypeContent Source Fax ResolutionE‑mail Server Setup E‑mail Settings menuEnable Analog Receive E‑mail Server SetupFormat Content TypeContent Source ResolutionOriginal Size Text DefaultText/Photo Default Photo DefaultLog Paper Source E‑mail images sent asUse Multi‑Page TIFF Transmission LogMirror Image TemperatureColor Dropout ContrastResolution FTP Settings menuContent Type Content SourceOriginal Size Text DefaultText/Photo Default Photo DefaultFTP bit Depth Use Multi‑Page TIFFTransmission Log Log Paper SourceMirror Image TemperatureColor Dropout ContrastContent Source Scan Settings menuFlash Drive menu Content TypeOriginal Size Text DefaultText/Photo Default Photo DefaultCustom Job scanning Use Multi‑Page TIFFScan Bit Depth File NameMirror Image Print Settings menuTemperature ContrastPaper Saver Orientation CollateSides Duplex Duplex BindingBlank Pages Print SettingsSetup menu Separator Sheet SourcePrint All Order Finishing menuDownload Target Resource SaveSeparator Sheets CopiesBlank Pages CollatePrint Mode Quality menuPrint Resolution Paper Saver BorderRGB Saturation Color SaverRGB Brightness RGB ContrastManual Color Spot Color ReplacementColor Adjust Understanding printer menusAccounting Log Frequency Job Accounting menuJob Accounting Log Job Accounting UtilitiesRemove Held Jobs Utilities menuE‑mail to Send Logs Log File PrefixPrint Error Pages XPS menuPDF menu PostScript menuImage Smoothing PCL Emul menuSymbol Set PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsTray Renumber Understanding printer menusTray Renumber Tray RenumberScale HTML menuFont Name Font SizeImage menu Help menuPage Conserving supplies Using recycled paperSavingmoney andthe environment Saving paper and tonerAvoid paper jams Using Eco‑ModeSaving energy Reducing printer noise2 Click Settings General Settings Timeouts Adjusting Sleep modeUsing the Embedded Web Server Using the printer control panelUsing the printer control panel Using Hibernate ModeSetting Hibernate Timeout Using the Embedded Web ServerUsing the Embedded Web Server Using Schedule Power ModesAdjusting the brightness of the display Using the printer control panelReturning Lexmark cartridges for reuse or recycling RecyclingRecycling Lexmark products Recycling Lexmark packaging2 From the Toner Cartridges section, select your country or region Saving money and the environment3 Follow the instructions on the computer screen Securing theprinter Using the security lock featureStatement of Volatility 3 Touch Wipe All Settings Erasing volatile memoryErasing non‑volatile memory Disposing of a printer hard diskErasing printer hard disk memory Configuring printer hard disk encryptionUsing the printer control panel Using the Embedded Web Server5 Touch Back Exit Config Menu Finding printer security informationUsing the printer control panel 3 Touch Disk Encryption EnableStoring supplies Cleaning the printer partsCleaning the printer Maintaining the printer1 White underside of the ADF cover Cleaning the scanner glass2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 2 Click Device Status More Details Checking the status of parts and suppliesEstimated number of remaining pages Status/Supplies View SuppliesReturn Program cartridges Using genuine Lexmark parts and suppliesOrdering supplies Ordering toner cartridgesOrdering imaging kits Ordering a maintenance kitRegular cartridges Ordering a waste toner bottle Replacing suppliesReplacing the waste toner bottle 3 Open the top door 4 Remove the right side cover Maintaining the printerFor more information, see “Recycling Lexmark products” on page 7 Insert the replacement waste toner bottleMaintaining the printer 6 Seal the used waste toner bottle in the enclosed packaging8 Insert the right side cover Maintaining the printer10 Close the front door 2 Open the top door Replacing a black and color imaging kitMaintaining the printer 1 Open the front door4 Remove the right side cover Maintaining the printerMaintaining the printer 8 Unpack the replacement black and color imaging kitFor more information, see “Recycling Lexmark products” on page Maintaining the printer12 Gently insert the yellow, cyan, magenta, and black developer units Maintaining the printer13 Remove the red packing strip from the imaging kit 16 Insert the waste toner bottle Maintaining the printer14 Align and then insert the imaging kit Note Make sure that the imaging kit is fully seated17 Insert the right side cover 18 Insert the toner cartridges Maintaining the printer1 Open the top door Replacing toner cartridgesMaintaining the printer 20 Close the front door3 Unpack the new toner cartridge, and then remove its packaging Maintaining the printerReplacing a developer unit 2 Open the top door Maintaining the printer4 Remove the right side cover Maintaining the printer8 Remove the used developer unit Maintaining the printer10 Remove the red shipping cover from the developer unit Maintaining the printer11 Insert the developer unit 12 Align and then insert the imaging kit Note Make sure that the imaging kit is fully seated Maintaining the printer14 Replace the waste toner bottle 15 Insert the right side cover 16 Insert the toner cartridges Maintaining the printer18 Close the front door Shipping the printer Moving the printerBefore moving the printer Moving the printer to another locationChecking the virtual display Finding advanced networking and administrator informationSetting up e‑mail alerts Managing the printer2 Click Settings Print Settings Supply Notifications Configuring supply notifications from the Embedded Web Server2 Click the Copy Printer Settings Modifying confidential print settingsCopying printer settings to other printers Restoring factory default settingsSettings General Settings Factory Defaults Restore Now Avoiding jams Clearing jamsLoad paper properly Use recommended paper Understanding jam messages and locationsPush the paper release lever to lift the paper rollers x‑page jam, clear standard bin3 Open the front door Clearing jamsb Pull the green lever to open the fuser cover Clearing jamsx-page jam, open front door to clear fuser 2 Open the top door Clearing jams3 Pull the green lever to open the fuser cover Clearing jamsx-page jam, open front door 20y.xx x‑page jam, open front door to clear duplex 23y.xx x‑page jam, open tray x 24y.xx 3 Insert the tray Clearing jamsx‑page jam, clear multipurpose feeder x‑page jam, clear manual feeder3 Reload paper into the multipurpose feeder Clearing jamsmodels, select Next Clear the jam, press OK x‑page jam, open automatic feeder top cover. 28y.xxmodels, select Next Clear the jam, press OK Change paper source to custom type name TroubleshootingAdjusting color Understanding the printer messagesColor cartridge nearly low 88.xy Configuration change, some held jobs were not restoredClose flatbed cover and load originals if restarting job 2yy.xx Color cartridge low 88.xyDisk full Error reading USB drive. Remove USBError reading USB hub. Remove hub Defective flash detectedInsufficient memory for Flash Memory Defragment operation Insufficient memory to support Resource Save featureIncorrect paper size, open paper source Insert TrayLoad paper source with paper size Insufficient memory, some held jobs will not be restoredLoad paper source with custom type name Load paper source with custom stringLoad Manual Feeder with paper size Load paper source with paper type paper sizeLoad Manual Feeder with custom string Load Manual Feeder with custom type nameNetwork x software error Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Maintenance kit very low, x estimated pages remain 80.xyReinstall missing or unresponsive type imaging kit 31.xy Reinstall missing or unresponsive color cartridge 31.xyNon-Lexmark color supply type, see Users Guide 33.xy Replace color cartridge, 0 estimated pages remain 88.xy Reload printed pages in TrayRemove packaging material, area name Remove paper from standard output binReplace defective type imaging kit 31.xy Replace all originals if restarting jobRemove defective disk Replace defective color cartridge 31.xyReplace missing waste toner bottle 82.xy Replace maintenance kit, 0 estimated pages remain 80.xyReplace missing color cartridge 31.xy Replace missing type imaging kit 31.xySome held jobs were not restored Restore held jobs?Scanner disabled by admin Scanner disabled. Contact system administrator if problem persistsSupply needed to complete job Standard network software errorStandard USB port disabled Too many flash options installedType imaging kit very low, x estimated pages remain 84.xy Weblink server not set up. Contact system administratorType imaging kit low 84.xy Type imaging kit nearly low 84.xyStep Solving printer problemsBasic printer problems The printer is not respondingStep StepStep StepStep Option problemsPrinter display is blank Cannot detect internal optionStep Tray problemsCannot detect memory card The problem is solved. Go to stepStep Paper feed problemsJammed pages are not reprinted Settings General Settings Print RecoveryStep Paper frequently jamsPaper jam message remains after jam is cleared StepStep Solving print problemsPrinting problems Confidential and other held jobs do not printStep Error message about reading the flash drive appearsIncorrect characters print StepThe problem is solved. Go to step Job prints from the wrong tray or on the wrong paperLarge jobs do not collate The problem is solved. Go to stepStep Printing slows downStep supportThe problem is solved. Go to step Print jobs do not printThe problem is solved. Go to step The problem is solved. Go to stepThe problem is solved. Go to step Print job takes longer than expectedThe problem is solved. Go to step The problem is solved. Go to stepStep Tray linking does not workUnexpected page breaks occur Settings General Settings TimeoutsClipped pages or images Print quality problemsABCDE ABCDE ABCDE Characters have jagged or uneven edgesStep Gray background on printsABCDE ABCDE ABCDE Stepsupport Horizontal voids appear on printsTroubleshooting StepStep ABCD ABCD ABCDIncorrect margins on prints TroubleshootingStep Paper curlStep supportStep ABCDE ABCDE ABCDEPrint irregularities StepStep Print is too darkStep supportStep Print is too lightStep StepStep Printer is printing blank pagesStep Stepsupport Printer is printing solid black pagesTroubleshooting StepStep ABCD ABCD ABCD ABCDRepeating defects appear on prints Shadow images appear on printsABCDE Skewed printABCDE ABCDEStep ABCDE ABCDE ABCDEStreaked horizontal lines appear on prints StepStep Streaked vertical lines appear on printsTroubleshooting ABCDE ABCDE ABCDEStep Toner fog or background shading appears on printsTroubleshooting ABCDE ABCDE ABCDEStep Toner rubs offToner specks appear on prints ABC DEFStep Transparency print quality is poorUneven print density Vertical voids appear on printsWhat is RGB color? Color quality problemsFAQ about color printing TroubleshootingObject type What is manual color correction?How is color specified in a document to be printed? How does the printer know what color to print?How can I match a particular color such as a corporate logo? Prints on color transparencies appear dark when projectedStep Solving copy problemsThe color of the print does not match the color of the original file The print appears tintedStep Copier does not respondScanner unit does not close StepStep Poor copy qualityStep Stepsupport Partial document or photo copiesTroubleshooting Stepsupport Solving fax problemsCaller ID is not shown Cannot send or receive a faxStep TroubleshootingThe problem is solved. Go to step StepStep The problem is solved. Go to stepThe problem is solved. Go to step StepStep Can send but not receive faxesCan receive but not send faxes b Click Settings Fax Settings Analog Fax SetupStep Fax and e-mail functions are not set upTroubleshooting Settings General Settings Run initial setup Yes SubmitStep Solving scanner problemsReceived fax has poor print quality b Click Settings Fax Settings Analog Fax SetupStep The scanner does not respondStep Stepsupport Scan job was not successfulScanner unit does not close StepStep Scanning takes too long or freezes the computerPoor scanned image quality StepStep Partial document or photo scansCannot scan from a computer Stepsupport An application error has occurredb Click Settings Apps Apps Management System tab Log StepStep TroubleshootingThe problem is solved. Go to step The problem is solved. Go to stepLive chat Contacting customer supportTech Library E-mailGOVERNMENT END USERS NoticesProduct information Edition noticeTrademarks Licensing notices1-meter average sound pressure, dBA Noise emission levelsWaste from Electrical and Electronic Equipment WEEE directive Product disposalLaser notice Temperature informationStatic sensitivity notice ENERGY STARProduct power consumption Power consumptionOff mode Regulatory notices for electromagnetic compatibilitySleep Mode Hibernate ModeAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Notice to users of the US telephone network FCC requirements Regulatory notices for telecommunication terminal equipmentIndustry Canada Canada Notice to users of the Canadian telephone networkAvis réservé aux utilisateurs du réseau téléphonique du Canada Industry Canada Canada Notice to users of the New Zealand telephone networkUso del prodotto in Svizzera Using this product in SwitzerlandUtilisation de ce produit en Suisse Verwendung dieses Produkts in der SchweizNotice to users in the European Union Regulatory notices for wireless productsModular component notice Exposure to radio frequency radiationΕλληνική Lexmark International, Inc., Lexington, KY STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERSLimited warranty LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERSExtent of limited warranty Limited warranty serviceAdditional rights Limitation of liabilityIndex SymbolsNumerics connecting printer to distinctive ring service wireless network 40 configurations printer 11 configuringsupply notifications, maintenance kit configuring supply notifications from the Embedded Web ServerPage Page Page Page error reading flash drive using genuine LexmarkPrint Settings menu print troubleshootingjobs will not be restored Standard USB port disabledToo many flash options installed Resource Save feature 35Page Page

Printer display is blank

customer support.

Option problems

Cannot detect internal option