Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 436 manual Contacting customer support, Tech Library, E-mail, Live chat

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Troubleshooting

318

Contacting customer support

When you contact customer support, you will need to be able to describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page.

Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following:

Tech Library	You can browse our library of manuals, support documentation, drivers, and other downloads to help you
	solve common problems.

E-mail	You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
	and provide you with information to solve your problem.

Live chat	You can chat directly with a service representative. They can work with you to solve your printer problem or
	provide assistance through Assisted Service where the service representative can remotely connect to your
	computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
	you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit http://support.lexmark.com.

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Lexmark 436 manual Contacting customer support, Tech Library, E-mail, Live chat

Contents

CX410 Series Users GuideJuly Machine types 7527 Models 415Safety information ContentsSetting up and using the home screen applications Additional printer setupPrinting Loading paper and specialty mediaPaper and specialty media guide CopyingUnderstanding printer menus FaxingScanning Saving money and the environmentClearing jams Maintaining the printerManaging the printer Finding advanced networking and administrator informationIndex TroubleshootingNotices Product informationSafety information SAVE THESE INSTRUCTIONS http//support.lexmark.com Learning about the printerFinding information about the printer Users Guide and Quick Reference Guide-The guides maySelecting a location for the printer In other countries and regions-See the printedPrinter configurations Understanding the basic functions of the scanner Basic modelsUsing the ADF and scanner glass Using the ADFUsing the scanner glass Using the printer control panel Understanding theprinter control panelUnderstanding the home screen Features Indicator light color and its corresponding printer status Understanding the colors of the indicator and Sleep buttonUsing the touch-screen buttons lightsView a list of options Other touch-screen buttonsArrows Copy ItFinding the IP address of the printer Settingup and using the home screen applicationsFinding the IP address of the computer For Windows usersUnderstanding the different applications Accessing the Embedded Web ServerCustomizing the home screen a Click Settings General Settings Home screen customizationFinding information about the home screen applications Setting up Forms and FavoritesActivating the home screen applications Click Software and Solutions Other AppsSetting up Card Copy 2 Click Settings Apps Apps Management Forms and Favorites2 Click Settings Apps Apps Management Card Copy Using MyShortcut Setting up Multi SendSetting up Scan to Network 2 Click Settings Apps Apps Management Multi Send2 Click Settings Apps Apps Management Scan to Network Exporting and importing a configuration Setting up Remote Operator Panel2 Click Settings Remote Operator Panel Settings Page Additional printer setup Installing internal optionsAvailable internal options Accessing the controller board Option card connector Additional printer setupMemory card connector 5 Reattach the coverInstalling a memory card Additional printer setup 5 Close the controller board access coverInstalling an optional card Additional printer setup 5 Close the controller board access door4 Push the card firmly into place as shown in the illustration Installing hardware options Order of installationInstalling an optional tray Additional printer setup 2 Place the tray near the printerAttaching cables Rear USB port Using the Internet Setting up the printer softwareInstalling the printer software Updating available options in the printer driverClick Update Now ‑ Ask Printer Preparing to set up the printer on an Ethernet networkNetworking For Macintosh usersFor Macintosh users Installing the printer on an Ethernet networkFor Windows users 1 Insert the Software and Documentation CDPreparing to set up the printer on a wireless network System Preferences Print & Fax b Click +, and then navigate toConnecting the printer using the Wireless Setup Wizard Using the Push Button Configuration methodNetwork/Ports Active NIC Auto Using the Personal Identification Number PIN method Printing a network setup page Verifying printer setupPrinting a menu settings page Reports Menu Settings PageLoadingpaperand specialty media Setting the paper size and typeConfiguring Universal paper settings Loading the 250‑ and 550‑sheet trayLoading paper and specialty media Loading paper and specialty media 6 Load the paper stack with the recommended printable side faceup7 Place the paper guides securely against the edges of the paper Loading the manual feeder One ‑sided printing using a letterheadTwo ‑sided printing using a letterhead Loading the 650‑sheet duo tray Length guide tab1 Push the multipurpose feeder latch to the left Loading the multipurpose feederLoading paper and specialty media 2 Open the multipurpose feeder2 Maximum paper fill indicator 3 Width guide Width guide tabFeeder extender Linking and unlinking trays Linking and unlinking traysCreating a custom name for a paper type Using the Embedded Web ServerUsing the printer control panel 2 Click Settings Paper MenuUsing the Embedded Web Server Configuring a custom nameAssigning a custom paper type Using the printer control panelUsing specialty media Tips on using letterheadPaper andspecialty mediaguide Tips on using transparencies Tips on using envelopes Tips on using labelsWeight Tips on using card stockPaper characteristics Paper guidelinesUnacceptable paper Moisture contentFiber content Selecting paperUsing recycled paper and other office papers Selecting preprinted forms and letterheadStoring paper Supported paper sizes, types, and weights Supported paper sizes7.3 x 10.5 in Executive184 x 267 mm Oficio MexicoSupported paper types and weights Plain Paper and specialty media guidePaper RecycledPrinting a document PrintingPrinting forms Printing a documentUsing the Embedded Web Server Adjusting toner darknessUsing Max Speed and Max Yield Using the printer control panelUsing the printer control panel Printing from a flash drivePrinting from a flash drive Settings Print Settings Setup MenuSupported flash drives and file types Printing confidential and other held jobs Storing print jobs in the printer2 Click Properties, Preferences, Options, or Setup Modifying confidential print settingsPrinting confidential and other held jobs For Windows usersPrinting information pages Canceling a print jobCanceling a print job from the printer control panel Printing a font sample listFor Macintosh users Canceling a print job from the computerFor Windows users System Preferences Print & Scan select a printer Open Print QueueMaking copies Copying using the ADFCopying Making a quick copyCopying on specialty media Copying using the scanner glassCopying photos Copying on transparenciesCopying on letterhead Creating a copy shortcut using the printer control panelCustomizing copy settings Copying to a different sizeMaking copies using paper from a selected tray Copying different paper sizesExample 1 Copying on mixed paper sizes Example 2 Copying on a single paper size Copying on both sides of the paper duplexingReducing or enlarging copies Copy Copy from Mixed Sizes Copy to Auto Size Match Copy ItAdjusting copy quality Collating copies Placing separator sheets between copiesBetween Copies Between Jobs Placing a header or footer on pages Placing information on copiesCopying multiple pages onto a single sheet Between Pages OffCanceling a copy job while copying pages using the scanner glass Canceling a copy jobCanceling a copy job while the original document is in the ADF Canceling a copy job while pages are being printedCopy to Understanding the copy optionsCopy from ScaleAdvanced Duplex ContentColor Save As ShortcutSeparator Sheets Cover Page SetupOverlay Header/FooterCreating an e-mail shortcut using the Embedded Web Server Setting up the printer to e-mailSetting up the e-mail function E-mailingE-mailing a document Creating an e-mail shortcut using the printer control panelSending an e-mail using the printer control panel 2 Click SettingsSending an e‑mail using a shortcut number Sending an e‑mail using the address bookCustomizing e-mail settings Adding e-mail subject and message informationChanging the output file type Recipients Canceling an e-mailUnderstanding the e-mail options SubjectContent ResolutionSend As DarknessTransmission Log Page SetupScan Preview Custom JobSetting up the printer to fax FaxingUsing the Embedded Web Server for fax setup Initial fax setupUsing the printer control panel for fax setup 2 Click Settings Fax Settings Analog Fax SetupScenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax lineChoosing a fax connection Tips for this setupTo connect Setup 2 Printer is sharing the line with an answering machineConnected to the same telephone wall jack PHONETips for this setup Connected to different wall jacksTo connect Tips for this setup To connectScenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setupTo connect Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modemPage Lexmark adapter plug Part namePart number 40X8519Page Connecting the printer to a wall jack in Germany N F NSettings Fax Settings Analog Fax Setup Answer On Connecting to a distinctive ring serviceSetting the outgoing fax name and number 2 Click Settings Fax Settings Analog Fax SetupSending a fax using the printer control panel Setting the date and timeConfiguring the printer to observe daylight saving time Sending a faxSending a fax using the computer Sending a fax using a shortcut numberSending a fax using the address book Sending a fax at a scheduled timeCreating a fax destination shortcut using the printer control panel Customizing fax settingsCreating a fax destination shortcut using the Embedded Web Server Changing the fax resolutionBlocking junk faxes Making a fax lighter or darkerViewing a fax log 2 Click Settings Reports 3 Click Fax Job Log or Fax Call LogHolding and forwarding faxes Canceling an outgoing faxCanceling a fax while the original documents are still scanning Holding faxesResolution Understanding the fax optionsForwarding a fax 2 Click Settings Fax SettingsColor ContentPage Setup Transmission LogCustom Job Delayed SendEdge Erase Scan PreviewScanning Using Scan to NetworkCreating an FTP shortcut using the Embedded Web Server Scanning to an FTP addressScanning to an FTP address using a shortcut number Creating an FTP shortcut using the printer control panelScanning to an FTP address using the printer control panel Scanning to an FTP addressScanning to a computer using the Embedded Web Server Scanning to a computer or flash drive2 Click Scan Profile Create Setting up Scan to Computer 4 Click Next CloseFTP Address Understanding the scan optionsScanning to a flash drive File NameOriginal Size ResolutionContent DarknessScan Preview Page SetupTransmission Log Edge EraseSettings Understanding printermenusMenus list Supplies MenuCyan, Magenta, Yellow, or Black Toner Cartridge Supplies menuMaintenance Kit Black or Color Imaging KitPaper Size/Type menu Default Source menuPaper menu Default SourceUnderstanding printer menus MP Feeder SizeMP Feeder Type Manual Paper Type Understanding printer menusManual Paper Size Manual Envelope SizeSubstitute Size Substitute Size menuPaper Texture menu Plain TextureLetterhead Texture Bond TextureEnvelope Texture Preprinted TextureCard Stock Weight Paper Weight menuPlain Weight Transparency WeightPreprinted Weight Paper Loading menuLetterhead Weight Colored WeightBond Loading Heavy Glossy LoadingLabels Loading Letterhead LoadingCustom Scan Sizes menu Custom Types menuCustom Names menu Custom TypeReports menu Universal Setup menuReports menu Menu Settings PageStandard Network or Network x menus Network/PortsActive NIC menu Shortcut ListNPA Mode PCL SmartSwitchPS SmartSwitch Network BufferNetwork/Ports Network x Network x Setup Reports Network Card menuNetwork/Ports Standard Network Standard Network Setup Reports Network/Ports Standard Network Standard Network Setup Network CardNetwork/Ports Network x Network x Setup TCP/IP TCP/IP menuNetwork/Ports Standard Network Standard Network Setup TCP/IP Job TimeoutNetwork/Ports menu Standard Network Standard Network Setup IPv6 Wireless menuIPv6 menu Network/Ports menu Network x Network x Setup IPv6Network/Ports Standard Network Standard Network Setup AppleTalk AppleTalk menuNetwork/Ports Network x Network x Setup Wireless Network/Ports Network x Network x Setup AppleTalkPS SmartSwitch Standard USB menuPCL SmartSwitch View AddressUSB Buffer SMTP Setup menuSMTP Timeout Mac Binary PSUse SSL SMTP Server AuthenticationDevice password Device‑Initiated E‑mailConfidential Print menu Miscellaneous Security Settings menuSecurity menu Login RestrictionsVerify Job Expiration Disk Wiping menuRepeat Job Expiration Reserve Job ExpirationConfigure Log Security Audit Log menuSet Date and Time menu Enable NTPDisplay Language Settings menuGeneral Settings menu Show supply estimatesRun Initial setup ADF Loaded BeepQuiet Mode Paper Sizes Understanding printer menusKeyboard Scan to PC Port RangeSpecify what is displayed on the upper left and right corners of the Displayed InformationDisplayed Information continued Home screen customization Understanding printer menusDisplayed Information continued Date FormatScreen Brightness Scanner Jam RecoveryTime Format One Page CopyTimeouts AlarmsTimeouts TimeoutsTimeouts TimeoutsTimeouts TimeoutsError Recovery TimeoutsError Recovery Print RecoveryExport Configuration Package Copy Settings menuFactory Defaults Content TypePaper Saver Allow color copiesSides Duplex Print Page BordersTransparency Separators Original SizeCopy To Source Separator SheetsCustom Overlay Header/FooterOverlay Allow priority copiesContrast TemperatureColor Dropout Mirror ImageGeneral Fax Settings Fax Settings menuFax Mode Analog Fax Setup menu Enable Manual FaxFax Send Settings ResolutionFax Cover Page Original Size Content TypeContent Source Sides DuplexDialing Prefix Rules Enable ECMEnable Fax Scans Automatic RedialColor Dropout Background RemovalColor Balance ContrastEnable Color Fax Scans Fax Receive SettingsTemperature Enable Fax ReceiveSeparator Sheets Paper SourceSides Duplex Separator Sheet SourceReceive Error Log Fax Log SettingsEnable Color Fax Receive Enable Job LogAnswer On Fax Mode Fax Server Setup menuSpeaker Settings Speaker VolumeFax Resolution Content TypeContent Source DarknessE‑mail Server Setup E‑mail Settings menuEnable Analog Receive E‑mail Server SetupResolution Content TypeContent Source FormatPhoto Default Text DefaultText/Photo Default Original SizeTransmission Log E‑mail images sent asUse Multi‑Page TIFF Log Paper SourceContrast TemperatureColor Dropout Mirror ImageContent Source FTP Settings menuContent Type ResolutionPhoto Default Text DefaultText/Photo Default Original SizeLog Paper Source Use Multi‑Page TIFFTransmission Log FTP bit DepthContrast TemperatureColor Dropout Mirror ImageContent Type Scan Settings menuFlash Drive menu Content SourcePhoto Default Text DefaultText/Photo Default Original SizeFile Name Use Multi‑Page TIFFScan Bit Depth Custom Job scanningContrast Print Settings menuTemperature Mirror ImageDuplex Binding CollateSides Duplex Paper Saver OrientationSeparator Sheet Source Print SettingsSetup menu Blank PagesResource Save Finishing menuDownload Target Print All OrderCollate CopiesBlank Pages Separator SheetsPaper Saver Border Quality menuPrint Resolution Print ModeRGB Contrast Color SaverRGB Brightness RGB SaturationUnderstanding printer menus Spot Color ReplacementColor Adjust Manual ColorJob Accounting Utilities Job Accounting menuJob Accounting Log Accounting Log FrequencyLog File Prefix Utilities menuE‑mail to Send Logs Remove Held JobsPostScript menu XPS menuPDF menu Print Error PagesPCL Emulation Settings PCL Emul menuSymbol Set Image SmoothingPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsTray Renumber Understanding printer menusTray Renumber Tray RenumberFont Size HTML menuFont Name ScaleHelp menu Image menuPage Saving paper and toner Using recycled paperSavingmoney andthe environment Conserving suppliesReducing printer noise Using Eco‑ModeSaving energy Avoid paper jamsUsing the printer control panel Adjusting Sleep modeUsing the Embedded Web Server 2 Click Settings General Settings TimeoutsUsing the Embedded Web Server Using Hibernate ModeSetting Hibernate Timeout Using the printer control panelUsing the printer control panel Using Schedule Power ModesAdjusting the brightness of the display Using the Embedded Web ServerRecycling Lexmark packaging RecyclingRecycling Lexmark products Returning Lexmark cartridges for reuse or recyclingSaving money and the environment 2 From the Toner Cartridges section, select your country or region3 Follow the instructions on the computer screen Using the security lock feature Securing theprinterStatement of Volatility Disposing of a printer hard disk Erasing volatile memoryErasing non‑volatile memory 3 Touch Wipe All SettingsUsing the Embedded Web Server Configuring printer hard disk encryptionUsing the printer control panel Erasing printer hard disk memory3 Touch Disk Encryption Enable Finding printer security informationUsing the printer control panel 5 Touch Back Exit Config MenuMaintaining the printer Cleaning the printer partsCleaning the printer Storing suppliesCleaning the scanner glass 1 White underside of the ADF cover2 White underside of the scanner cover 3 Scanner glass 4 ADF glass Status/Supplies View Supplies Checking the status of parts and suppliesEstimated number of remaining pages 2 Click Device Status More DetailsOrdering toner cartridges Using genuine Lexmark parts and suppliesOrdering supplies Return Program cartridgesOrdering a maintenance kit Ordering imaging kitsRegular cartridges Replacing supplies Ordering a waste toner bottleReplacing the waste toner bottle Maintaining the printer 3 Open the top door 4 Remove the right side cover6 Seal the used waste toner bottle in the enclosed packaging 7 Insert the replacement waste toner bottleMaintaining the printer For more information, see “Recycling Lexmark products” on pageMaintaining the printer 8 Insert the right side cover10 Close the front door 1 Open the front door Replacing a black and color imaging kitMaintaining the printer 2 Open the top doorMaintaining the printer 4 Remove the right side cover8 Unpack the replacement black and color imaging kit Maintaining the printerMaintaining the printer For more information, see “Recycling Lexmark products” on pageMaintaining the printer 12 Gently insert the yellow, cyan, magenta, and black developer units13 Remove the red packing strip from the imaging kit Note Make sure that the imaging kit is fully seated Maintaining the printer14 Align and then insert the imaging kit 16 Insert the waste toner bottleMaintaining the printer 17 Insert the right side cover 18 Insert the toner cartridges20 Close the front door Replacing toner cartridgesMaintaining the printer 1 Open the top doorMaintaining the printer 3 Unpack the new toner cartridge, and then remove its packagingReplacing a developer unit Maintaining the printer 2 Open the top doorMaintaining the printer 4 Remove the right side coverMaintaining the printer 8 Remove the used developer unitMaintaining the printer 10 Remove the red shipping cover from the developer unit11 Insert the developer unit 12 Align and then insert the imaging kit Maintaining the printer Note Make sure that the imaging kit is fully seated14 Replace the waste toner bottle 15 Insert the right side cover Maintaining the printer 16 Insert the toner cartridges18 Close the front door Moving the printer to another location Moving the printerBefore moving the printer Shipping the printerManaging the printer Finding advanced networking and administrator informationSetting up e‑mail alerts Checking the virtual displayConfiguring supply notifications from the Embedded Web Server 2 Click Settings Print Settings Supply NotificationsRestoring factory default settings Modifying confidential print settingsCopying printer settings to other printers 2 Click the Copy Printer SettingsSettings General Settings Factory Defaults Restore Now Clearing jams Avoiding jamsLoad paper properly Understanding jam messages and locations Use recommended paperx‑page jam, clear standard bin Push the paper release lever to lift the paper rollersClearing jams 3 Open the front doorClearing jams b Pull the green lever to open the fuser coverx-page jam, open front door to clear fuser Clearing jams 2 Open the top doorClearing jams 3 Pull the green lever to open the fuser coverx-page jam, open front door 20y.xx x‑page jam, open front door to clear duplex 23y.xx x‑page jam, open tray x 24y.xx Clearing jams 3 Insert the trayx‑page jam, clear manual feeder x‑page jam, clear multipurpose feederClearing jams 3 Reload paper into the multipurpose feederx‑page jam, open automatic feeder top cover. 28y.xx models, select Next Clear the jam, press OKmodels, select Next Clear the jam, press OK Understanding the printer messages TroubleshootingAdjusting color Change paper source to custom type nameColor cartridge low 88.xy Configuration change, some held jobs were not restoredClose flatbed cover and load originals if restarting job 2yy.xx Color cartridge nearly low 88.xyDefective flash detected Error reading USB drive. Remove USBError reading USB hub. Remove hub Disk fullInsert Tray Insufficient memory to support Resource Save featureIncorrect paper size, open paper source Insufficient memory for Flash Memory Defragment operationLoad paper source with custom string Insufficient memory, some held jobs will not be restoredLoad paper source with custom type name Load paper source with paper sizeLoad Manual Feeder with custom type name Load paper source with paper type paper sizeLoad Manual Feeder with custom string Load Manual Feeder with paper sizeMaintenance kit very low, x estimated pages remain 80.xy Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Network x software errorReinstall missing or unresponsive color cartridge 31.xy Reinstall missing or unresponsive type imaging kit 31.xyNon-Lexmark color supply type, see Users Guide 33.xy Remove paper from standard output bin Reload printed pages in TrayRemove packaging material, area name Replace color cartridge, 0 estimated pages remain 88.xyReplace defective color cartridge 31.xy Replace all originals if restarting jobRemove defective disk Replace defective type imaging kit 31.xyReplace missing type imaging kit 31.xy Replace maintenance kit, 0 estimated pages remain 80.xyReplace missing color cartridge 31.xy Replace missing waste toner bottle 82.xyScanner disabled. Contact system administrator if problem persists Restore held jobs?Scanner disabled by admin Some held jobs were not restoredToo many flash options installed Standard network software errorStandard USB port disabled Supply needed to complete jobType imaging kit nearly low 84.xy Weblink server not set up. Contact system administratorType imaging kit low 84.xy Type imaging kit very low, x estimated pages remain 84.xyThe printer is not responding Solving printer problemsBasic printer problems StepStep StepStep StepCannot detect internal option Option problemsPrinter display is blank StepThe problem is solved. Go to step Tray problemsCannot detect memory card StepSettings General Settings Print Recovery Paper feed problemsJammed pages are not reprinted StepStep Paper frequently jamsPaper jam message remains after jam is cleared StepConfidential and other held jobs do not print Solving print problemsPrinting problems StepStep Error message about reading the flash drive appearsIncorrect characters print StepThe problem is solved. Go to step Job prints from the wrong tray or on the wrong paperLarge jobs do not collate The problem is solved. Go to stepsupport Printing slows downStep StepThe problem is solved. Go to step Print jobs do not printThe problem is solved. Go to step The problem is solved. Go to stepThe problem is solved. Go to step Print job takes longer than expectedThe problem is solved. Go to step The problem is solved. Go to stepSettings General Settings Timeouts Tray linking does not workUnexpected page breaks occur StepCharacters have jagged or uneven edges Print quality problemsABCDE ABCDE ABCDE Clipped pages or imagesStep Gray background on printsABCDE ABCDE ABCDE StepStep Horizontal voids appear on printsTroubleshooting supportTroubleshooting ABCD ABCD ABCDIncorrect margins on prints Stepsupport Paper curlStep StepStep ABCDE ABCDE ABCDEPrint irregularities Stepsupport Print is too darkStep StepStep Print is too lightStep StepStep Printer is printing blank pagesStep StepStep Printer is printing solid black pagesTroubleshooting supportShadow images appear on prints ABCD ABCD ABCD ABCDRepeating defects appear on prints StepABCDE Skewed printABCDE ABCDEStep ABCDE ABCDE ABCDEStreaked horizontal lines appear on prints StepABCDE ABCDE ABCDE Streaked vertical lines appear on printsTroubleshooting StepABCDE ABCDE ABCDE Toner fog or background shading appears on printsTroubleshooting StepABC DEF Toner rubs offToner specks appear on prints StepVertical voids appear on prints Transparency print quality is poorUneven print density StepTroubleshooting Color quality problemsFAQ about color printing What is RGB color?How does the printer know what color to print? What is manual color correction?How is color specified in a document to be printed? Object typePrints on color transparencies appear dark when projected How can I match a particular color such as a corporate logo?The print appears tinted Solving copy problemsThe color of the print does not match the color of the original file StepStep Copier does not respondScanner unit does not close StepStep Poor copy qualityStep StepStep Partial document or photo copiesTroubleshooting supportCannot send or receive a fax Solving fax problemsCaller ID is not shown supportStep TroubleshootingThe problem is solved. Go to step StepStep The problem is solved. Go to stepThe problem is solved. Go to step Stepb Click Settings Fax Settings Analog Fax Setup Can send but not receive faxesCan receive but not send faxes StepSettings General Settings Run initial setup Yes Submit Fax and e-mail functions are not set upTroubleshooting Stepb Click Settings Fax Settings Analog Fax Setup Solving scanner problemsReceived fax has poor print quality StepStep The scanner does not respondStep StepStep Scan job was not successfulScanner unit does not close supportStep Scanning takes too long or freezes the computerPoor scanned image quality StepStep Partial document or photo scansCannot scan from a computer StepStep An application error has occurredb Click Settings Apps Apps Management System tab Log supportThe problem is solved. Go to step TroubleshootingThe problem is solved. Go to step StepE-mail Contacting customer supportTech Library Live chatEdition notice NoticesProduct information GOVERNMENT END USERSLicensing notices TrademarksProduct disposal Noise emission levelsWaste from Electrical and Electronic Equipment WEEE directive 1-meter average sound pressure, dBAENERGY STAR Temperature informationStatic sensitivity notice Laser noticePower consumption Product power consumptionHibernate Mode Regulatory notices for electromagnetic compatibilitySleep Mode Off modeIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Regulatory notices for telecommunication terminal equipment Notice to users of the US telephone network FCC requirementsNotice to users of the Canadian telephone network Industry Canada CanadaAvis réservé aux utilisateurs du réseau téléphonique du Canada Notice to users of the New Zealand telephone network Industry Canada CanadaVerwendung dieses Produkts in der Schweiz Using this product in SwitzerlandUtilisation de ce produit en Suisse Uso del prodotto in SvizzeraExposure to radio frequency radiation Regulatory notices for wireless productsModular component notice Notice to users in the European UnionΕλληνική LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERSLimited warranty Lexmark International, Inc., Lexington, KYLimited warranty service Extent of limited warrantyLimitation of liability Additional rightsSymbols IndexNumerics configuring supply notifications from the Embedded Web Server wireless network 40 configurations printer 11 configuringsupply notifications, maintenance kit connecting printer to distinctive ring servicePage Page Page Page print troubleshooting using genuine LexmarkPrint Settings menu error reading flash driveResource Save feature 35 Standard USB port disabledToo many flash options installed jobs will not be restoredPage Page