Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 436 manual The scanner does not respond, Step

Models: 436

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The scanner does not respond

Troubleshooting			312
	• “Scanning takes too long or freezes the computer” on page 314
	• “Poor scanned image quality” on page 314
	• “Partial document or photo scans” on page 315
	• “Cannot scan from a computer” on page 315
The scanner does not respond

	Action	Yes	No

	Step 1	Go to step 2.	Turn on the printer.
	Check if the printer is turned on.
	Is the printer turned on?

	Step 2	Go to step 3.	Connect the printer
	Check if the printer cable is securely attached to the printer and the		cable securely to the
	computer, print server, option, or other network device.		printer and the
			computer, print server,
	Is the printer cable securely attached to the printer and the computer,		option, or other
			network device.
	print server, option, or other network device?		network device.
	print server, option, or other network device?

	Step 3	Go to step 4.	Connect the power
	Check if the power cord is plugged into the printer and a properly		cord to the printer and
	grounded electrical outlet.		a properly grounded
	grounded electrical outlet.		electrical outlet.
			electrical outlet.
	Is the power cord plugged into the printer and a properly grounded
	electrical outlet?

	Step 4	Turn on the switch or	Go to step 5.
	Check if the electrical outlet is turned off by a switch or breaker.	reset the breaker.

	Is the electrical outlet turned off by a switch or breaker?

	Step 5	Connect the printer	Go to step 6.
	Check if the printer is plugged into any surge protectors, uninterruptible	power cord directly to
	power supplies, or extension cords.	a properly grounded
	power supplies, or extension cords.	electrical outlet.
		electrical outlet.
	Is the printer plugged into any surge protectors, uninterruptible power
	supplies, or extension cords?

	Step 6	Unplug the other	Go to step 7.
	Check other electrical equipment plugged into the outlet.	electrical equipment
	Check other electrical equipment plugged into the outlet.	and turn on the printer.
		and turn on the printer.
	Are the other electrical equipment working?	If the printer does not
	Are the other electrical equipment working?	work, then reconnect
		work, then reconnect
		the other electrical
		equipment and then go
		to step 6.

Image 312

Lexmark 436 manual The scanner does not respond, Step

Contents

Users Guide JulyCX410 Series Machine types 7527 Models 415Contents Setting up and using the home screen applicationsSafety information Additional printer setupLoading paper and specialty media Paper and specialty media guidePrinting CopyingFaxing ScanningUnderstanding printer menus Saving money and the environmentMaintaining the printer Managing the printerClearing jams Finding advanced networking and administrator informationTroubleshooting NoticesIndex Product informationSafety information SAVE THESE INSTRUCTIONS Learning about the printer Finding information about the printerhttp//support.lexmark.com Users Guide and Quick Reference Guide-The guides maySelecting a location for the printer In other countries and regions-See the printedPrinter configurations Understanding the basic functions of the scanner Basic modelsUsing the ADF and scanner glass Using the ADFUsing the scanner glass Using the printer control panel Understanding theprinter control panelUnderstanding the home screen Features Understanding the colors of the indicator and Sleep button Using the touch-screen buttonsIndicator light color and its corresponding printer status lightsOther touch-screen buttons ArrowsView a list of options Copy ItSettingup and using the home screen applications Finding the IP address of the computerFinding the IP address of the printer For Windows usersAccessing the Embedded Web Server Customizing the home screenUnderstanding the different applications a Click Settings General Settings Home screen customizationSetting up Forms and Favorites Activating the home screen applicationsFinding information about the home screen applications Click Software and Solutions Other AppsSetting up Card Copy 2 Click Settings Apps Apps Management Forms and Favorites2 Click Settings Apps Apps Management Card Copy Using MyShortcut Setting up Multi SendSetting up Scan to Network 2 Click Settings Apps Apps Management Multi Send2 Click Settings Apps Apps Management Scan to Network Exporting and importing a configuration Setting up Remote Operator Panel2 Click Settings Remote Operator Panel Settings Page Additional printer setup Installing internal optionsAvailable internal options Accessing the controller board Additional printer setup Memory card connectorOption card connector 5 Reattach the coverInstalling a memory card Additional printer setup 5 Close the controller board access coverInstalling an optional card Additional printer setup 5 Close the controller board access door4 Push the card firmly into place as shown in the illustration Installing hardware options Order of installationInstalling an optional tray Additional printer setup 2 Place the tray near the printerAttaching cables Rear USB port Setting up the printer software Installing the printer softwareUsing the Internet Updating available options in the printer driverPreparing to set up the printer on an Ethernet network NetworkingClick Update Now ‑ Ask Printer For Macintosh usersInstalling the printer on an Ethernet network For Windows usersFor Macintosh users 1 Insert the Software and Documentation CDPreparing to set up the printer on a wireless network System Preferences Print & Fax b Click +, and then navigate toConnecting the printer using the Wireless Setup Wizard Using the Push Button Configuration methodNetwork/Ports Active NIC Auto Using the Personal Identification Number PIN method Verifying printer setup Printing a menu settings pagePrinting a network setup page Reports Menu Settings PageSetting the paper size and type Configuring Universal paper settingsLoadingpaperand specialty media Loading the 250‑ and 550‑sheet trayLoading paper and specialty media Loading paper and specialty media 6 Load the paper stack with the recommended printable side faceup7 Place the paper guides securely against the edges of the paper Loading the manual feeder One ‑sided printing using a letterheadTwo ‑sided printing using a letterhead Loading the 650‑sheet duo tray Length guide tabLoading the multipurpose feeder Loading paper and specialty media1 Push the multipurpose feeder latch to the left 2 Open the multipurpose feeder2 Maximum paper fill indicator 3 Width guide Width guide tabFeeder extender Linking and unlinking trays Linking and unlinking traysUsing the Embedded Web Server Using the printer control panelCreating a custom name for a paper type 2 Click Settings Paper MenuConfiguring a custom name Assigning a custom paper typeUsing the Embedded Web Server Using the printer control panelUsing specialty media Tips on using letterheadPaper andspecialty mediaguide Tips on using transparencies Tips on using envelopes Tips on using labelsTips on using card stock Paper characteristicsWeight Paper guidelinesMoisture content Fiber contentUnacceptable paper Selecting paperUsing recycled paper and other office papers Selecting preprinted forms and letterheadStoring paper Supported paper sizes, types, and weights Supported paper sizesExecutive 184 x 267 mm7.3 x 10.5 in Oficio MexicoSupported paper types and weights Paper and specialty media guide PaperPlain RecycledPrinting Printing formsPrinting a document Printing a documentAdjusting toner darkness Using Max Speed and Max YieldUsing the Embedded Web Server Using the printer control panelPrinting from a flash drive Printing from a flash driveUsing the printer control panel Settings Print Settings Setup MenuSupported flash drives and file types Printing confidential and other held jobs Storing print jobs in the printerModifying confidential print settings Printing confidential and other held jobs2 Click Properties, Preferences, Options, or Setup For Windows usersCanceling a print job Canceling a print job from the printer control panelPrinting information pages Printing a font sample listCanceling a print job from the computer For Windows usersFor Macintosh users System Preferences Print & Scan select a printer Open Print QueueCopying using the ADF CopyingMaking copies Making a quick copyCopying using the scanner glass Copying photosCopying on specialty media Copying on transparenciesCreating a copy shortcut using the printer control panel Customizing copy settingsCopying on letterhead Copying to a different sizeMaking copies using paper from a selected tray Copying different paper sizesExample 1 Copying on mixed paper sizes Copying on both sides of the paper duplexing Reducing or enlarging copiesExample 2 Copying on a single paper size Copy Copy from Mixed Sizes Copy to Auto Size Match Copy ItAdjusting copy quality Collating copies Placing separator sheets between copiesBetween Copies Between Jobs Placing information on copies Copying multiple pages onto a single sheetPlacing a header or footer on pages Between Pages OffCanceling a copy job Canceling a copy job while the original document is in the ADFCanceling a copy job while copying pages using the scanner glass Canceling a copy job while pages are being printedUnderstanding the copy options Copy fromCopy to ScaleContent ColorAdvanced Duplex Save As ShortcutCover Page Setup OverlaySeparator Sheets Header/FooterSetting up the printer to e-mail Setting up the e-mail functionCreating an e-mail shortcut using the Embedded Web Server E-mailingCreating an e-mail shortcut using the printer control panel Sending an e-mail using the printer control panelE-mailing a document 2 Click SettingsSending an e‑mail using a shortcut number Sending an e‑mail using the address bookCustomizing e-mail settings Adding e-mail subject and message informationChanging the output file type Canceling an e-mail Understanding the e-mail optionsRecipients SubjectResolution Send AsContent DarknessPage Setup Scan PreviewTransmission Log Custom JobSetting up the printer to fax FaxingInitial fax setup Using the printer control panel for fax setupUsing the Embedded Web Server for fax setup 2 Click Settings Fax Settings Analog Fax SetupSetup 1 Printer is connected to a dedicated fax line Choosing a fax connectionScenario 1 Standard telephone line Tips for this setupSetup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jackTo connect PHONETips for this setup Connected to different wall jacksTo connect Tips for this setup To connectScenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setupTo connect Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modemPage Part name Part numberLexmark adapter plug 40X8519Page Connecting the printer to a wall jack in Germany N F NConnecting to a distinctive ring service Setting the outgoing fax name and numberSettings Fax Settings Analog Fax Setup Answer On 2 Click Settings Fax Settings Analog Fax SetupSetting the date and time Configuring the printer to observe daylight saving timeSending a fax using the printer control panel Sending a faxSending a fax using the computer Sending a fax using a shortcut numberSending a fax using the address book Sending a fax at a scheduled timeCustomizing fax settings Creating a fax destination shortcut using the Embedded Web ServerCreating a fax destination shortcut using the printer control panel Changing the fax resolutionMaking a fax lighter or darker Viewing a fax logBlocking junk faxes 2 Click Settings Reports 3 Click Fax Job Log or Fax Call LogCanceling an outgoing fax Canceling a fax while the original documents are still scanningHolding and forwarding faxes Holding faxesUnderstanding the fax options Forwarding a faxResolution 2 Click Settings Fax SettingsContent Page SetupColor Transmission LogDelayed Send Edge EraseCustom Job Scan PreviewUsing Scan to Network Creating an FTP shortcut using the Embedded Web ServerScanning Scanning to an FTP addressCreating an FTP shortcut using the printer control panel Scanning to an FTP address using the printer control panelScanning to an FTP address using a shortcut number Scanning to an FTP addressScanning to a computer using the Embedded Web Server Scanning to a computer or flash drive2 Click Scan Profile Create Setting up Scan to Computer 4 Click Next CloseUnderstanding the scan options Scanning to a flash driveFTP Address File NameResolution ContentOriginal Size DarknessPage Setup Transmission LogScan Preview Edge EraseUnderstanding printermenus Menus listSettings Supplies MenuSupplies menu Maintenance KitCyan, Magenta, Yellow, or Black Toner Cartridge Black or Color Imaging KitDefault Source menu Paper menuPaper Size/Type menu Default SourceUnderstanding printer menus MP Feeder SizeMP Feeder Type Understanding printer menus Manual Paper SizeManual Paper Type Manual Envelope SizeSubstitute Size menu Paper Texture menuSubstitute Size Plain TextureBond Texture Envelope TextureLetterhead Texture Preprinted TexturePaper Weight menu Plain WeightCard Stock Weight Transparency WeightPaper Loading menu Letterhead WeightPreprinted Weight Colored WeightHeavy Glossy Loading Labels LoadingBond Loading Letterhead LoadingCustom Types menu Custom Names menuCustom Scan Sizes menu Custom TypeUniversal Setup menu Reports menuReports menu Menu Settings PageNetwork/Ports Active NIC menuStandard Network or Network x menus Shortcut ListPCL SmartSwitch PS SmartSwitchNPA Mode Network BufferNetwork Card menu Network/Ports Standard Network Standard Network Setup ReportsNetwork/Ports Network x Network x Setup Reports Network/Ports Standard Network Standard Network Setup Network CardTCP/IP menu Network/Ports Standard Network Standard Network Setup TCP/IPNetwork/Ports Network x Network x Setup TCP/IP Job TimeoutWireless menu IPv6 menuNetwork/Ports menu Standard Network Standard Network Setup IPv6 Network/Ports menu Network x Network x Setup IPv6AppleTalk menu Network/Ports Network x Network x Setup WirelessNetwork/Ports Standard Network Standard Network Setup AppleTalk Network/Ports Network x Network x Setup AppleTalkStandard USB menu PCL SmartSwitchPS SmartSwitch View AddressSMTP Setup menu SMTP TimeoutUSB Buffer Mac Binary PSSMTP Server Authentication Device passwordUse SSL Device‑Initiated E‑mailMiscellaneous Security Settings menu Security menuConfidential Print menu Login RestrictionsDisk Wiping menu Repeat Job ExpirationVerify Job Expiration Reserve Job ExpirationSecurity Audit Log menu Set Date and Time menuConfigure Log Enable NTPSettings menu General Settings menuDisplay Language Show supply estimatesRun Initial setup ADF Loaded BeepQuiet Mode Understanding printer menus KeyboardPaper Sizes Scan to PC Port RangeSpecify what is displayed on the upper left and right corners of the Displayed InformationDisplayed Information continued Understanding printer menus Displayed Information continuedHome screen customization Date FormatScanner Jam Recovery Time FormatScreen Brightness One Page CopyAlarms TimeoutsTimeouts TimeoutsTimeouts TimeoutsTimeouts TimeoutsTimeouts Error RecoveryError Recovery Print RecoveryCopy Settings menu Factory DefaultsExport Configuration Package Content TypeAllow color copies Sides DuplexPaper Saver Print Page BordersOriginal Size Copy To SourceTransparency Separators Separator SheetsHeader/Footer OverlayCustom Overlay Allow priority copiesTemperature Color DropoutContrast Mirror ImageFax Settings menu Fax Mode Analog Fax Setup menuGeneral Fax Settings Enable Manual FaxFax Send Settings ResolutionFax Cover Page Content Type Content SourceOriginal Size Sides DuplexEnable ECM Enable Fax ScansDialing Prefix Rules Automatic RedialBackground Removal Color BalanceColor Dropout ContrastFax Receive Settings TemperatureEnable Color Fax Scans Enable Fax ReceivePaper Source Sides DuplexSeparator Sheets Separator Sheet SourceFax Log Settings Enable Color Fax ReceiveReceive Error Log Enable Job LogFax Mode Fax Server Setup menu Speaker SettingsAnswer On Speaker VolumeContent Type Content SourceFax Resolution DarknessE‑mail Settings menu Enable Analog ReceiveE‑mail Server Setup E‑mail Server SetupContent Type Content SourceResolution FormatText Default Text/Photo DefaultPhoto Default Original SizeE‑mail images sent as Use Multi‑Page TIFFTransmission Log Log Paper SourceTemperature Color DropoutContrast Mirror ImageFTP Settings menu Content TypeContent Source ResolutionText Default Text/Photo DefaultPhoto Default Original SizeUse Multi‑Page TIFF Transmission LogLog Paper Source FTP bit DepthTemperature Color DropoutContrast Mirror ImageScan Settings menu Flash Drive menuContent Type Content SourceText Default Text/Photo DefaultPhoto Default Original SizeUse Multi‑Page TIFF Scan Bit DepthFile Name Custom Job scanningPrint Settings menu TemperatureContrast Mirror ImageCollate Sides DuplexDuplex Binding Paper Saver OrientationPrint Settings Setup menuSeparator Sheet Source Blank PagesFinishing menu Download TargetResource Save Print All OrderCopies Blank PagesCollate Separator SheetsQuality menu Print ResolutionPaper Saver Border Print ModeColor Saver RGB BrightnessRGB Contrast RGB SaturationSpot Color Replacement Color AdjustUnderstanding printer menus Manual ColorJob Accounting menu Job Accounting LogJob Accounting Utilities Accounting Log FrequencyUtilities menu E‑mail to Send LogsLog File Prefix Remove Held JobsXPS menu PDF menuPostScript menu Print Error PagesPCL Emul menu Symbol SetPCL Emulation Settings Image SmoothingPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsUnderstanding printer menus Tray RenumberTray Renumber Tray RenumberHTML menu Font NameFont Size ScaleHelp menu Image menuPage Using recycled paper Savingmoney andthe environmentSaving paper and toner Conserving suppliesUsing Eco‑Mode Saving energyReducing printer noise Avoid paper jamsAdjusting Sleep mode Using the Embedded Web ServerUsing the printer control panel 2 Click Settings General Settings TimeoutsUsing Hibernate Mode Setting Hibernate TimeoutUsing the Embedded Web Server Using the printer control panelUsing Schedule Power Modes Adjusting the brightness of the displayUsing the printer control panel Using the Embedded Web ServerRecycling Recycling Lexmark productsRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recyclingSaving money and the environment 2 From the Toner Cartridges section, select your country or region3 Follow the instructions on the computer screen Using the security lock feature Securing theprinterStatement of Volatility Erasing volatile memory Erasing non‑volatile memoryDisposing of a printer hard disk 3 Touch Wipe All SettingsConfiguring printer hard disk encryption Using the printer control panelUsing the Embedded Web Server Erasing printer hard disk memoryFinding printer security information Using the printer control panel3 Touch Disk Encryption Enable 5 Touch Back Exit Config MenuCleaning the printer parts Cleaning the printerMaintaining the printer Storing suppliesCleaning the scanner glass 1 White underside of the ADF cover2 White underside of the scanner cover 3 Scanner glass 4 ADF glass Checking the status of parts and supplies Estimated number of remaining pagesStatus/Supplies View Supplies 2 Click Device Status More DetailsUsing genuine Lexmark parts and supplies Ordering suppliesOrdering toner cartridges Return Program cartridgesOrdering a maintenance kit Ordering imaging kitsRegular cartridges Replacing supplies Ordering a waste toner bottleReplacing the waste toner bottle Maintaining the printer 3 Open the top door 4 Remove the right side cover7 Insert the replacement waste toner bottle Maintaining the printer6 Seal the used waste toner bottle in the enclosed packaging For more information, see “Recycling Lexmark products” on pageMaintaining the printer 8 Insert the right side cover10 Close the front door Replacing a black and color imaging kit Maintaining the printer1 Open the front door 2 Open the top doorMaintaining the printer 4 Remove the right side cover8 Unpack the replacement black and color imaging kit Maintaining the printerMaintaining the printer For more information, see “Recycling Lexmark products” on pageMaintaining the printer 12 Gently insert the yellow, cyan, magenta, and black developer units13 Remove the red packing strip from the imaging kit Maintaining the printer 14 Align and then insert the imaging kitNote Make sure that the imaging kit is fully seated 16 Insert the waste toner bottleMaintaining the printer 17 Insert the right side cover 18 Insert the toner cartridgesReplacing toner cartridges Maintaining the printer20 Close the front door 1 Open the top doorMaintaining the printer 3 Unpack the new toner cartridge, and then remove its packagingReplacing a developer unit Maintaining the printer 2 Open the top doorMaintaining the printer 4 Remove the right side coverMaintaining the printer 8 Remove the used developer unitMaintaining the printer 10 Remove the red shipping cover from the developer unit11 Insert the developer unit 12 Align and then insert the imaging kit Maintaining the printer Note Make sure that the imaging kit is fully seated14 Replace the waste toner bottle 15 Insert the right side cover Maintaining the printer 16 Insert the toner cartridges18 Close the front door Moving the printer Before moving the printerMoving the printer to another location Shipping the printerFinding advanced networking and administrator information Setting up e‑mail alertsManaging the printer Checking the virtual displayConfiguring supply notifications from the Embedded Web Server 2 Click Settings Print Settings Supply NotificationsModifying confidential print settings Copying printer settings to other printersRestoring factory default settings 2 Click the Copy Printer SettingsSettings General Settings Factory Defaults Restore Now Clearing jams Avoiding jamsLoad paper properly Understanding jam messages and locations Use recommended paperx‑page jam, clear standard bin Push the paper release lever to lift the paper rollersClearing jams 3 Open the front doorClearing jams b Pull the green lever to open the fuser coverx-page jam, open front door to clear fuser Clearing jams 2 Open the top doorClearing jams 3 Pull the green lever to open the fuser coverx-page jam, open front door 20y.xx x‑page jam, open front door to clear duplex 23y.xx x‑page jam, open tray x 24y.xx Clearing jams 3 Insert the trayx‑page jam, clear manual feeder x‑page jam, clear multipurpose feederClearing jams 3 Reload paper into the multipurpose feederx‑page jam, open automatic feeder top cover. 28y.xx models, select Next Clear the jam, press OKmodels, select Next Clear the jam, press OK Troubleshooting Adjusting colorUnderstanding the printer messages Change paper source to custom type nameConfiguration change, some held jobs were not restored Close flatbed cover and load originals if restarting job 2yy.xxColor cartridge low 88.xy Color cartridge nearly low 88.xyError reading USB drive. Remove USB Error reading USB hub. Remove hubDefective flash detected Disk fullInsufficient memory to support Resource Save feature Incorrect paper size, open paper sourceInsert Tray Insufficient memory for Flash Memory Defragment operationInsufficient memory, some held jobs will not be restored Load paper source with custom type nameLoad paper source with custom string Load paper source with paper sizeLoad paper source with paper type paper size Load Manual Feeder with custom stringLoad Manual Feeder with custom type name Load Manual Feeder with paper sizeMaintenance kit low 80.xy Maintenance kit nearly low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Network x software errorReinstall missing or unresponsive color cartridge 31.xy Reinstall missing or unresponsive type imaging kit 31.xyNon-Lexmark color supply type, see Users Guide 33.xy Reload printed pages in Tray Remove packaging material, area nameRemove paper from standard output bin Replace color cartridge, 0 estimated pages remain 88.xyReplace all originals if restarting job Remove defective diskReplace defective color cartridge 31.xy Replace defective type imaging kit 31.xyReplace maintenance kit, 0 estimated pages remain 80.xy Replace missing color cartridge 31.xyReplace missing type imaging kit 31.xy Replace missing waste toner bottle 82.xyRestore held jobs? Scanner disabled by adminScanner disabled. Contact system administrator if problem persists Some held jobs were not restoredStandard network software error Standard USB port disabledToo many flash options installed Supply needed to complete jobWeblink server not set up. Contact system administrator Type imaging kit low 84.xyType imaging kit nearly low 84.xy Type imaging kit very low, x estimated pages remain 84.xySolving printer problems Basic printer problemsThe printer is not responding StepStep StepStep StepOption problems Printer display is blankCannot detect internal option StepTray problems Cannot detect memory cardThe problem is solved. Go to step StepPaper feed problems Jammed pages are not reprintedSettings General Settings Print Recovery StepPaper frequently jams Paper jam message remains after jam is clearedStep StepSolving print problems Printing problemsConfidential and other held jobs do not print StepError message about reading the flash drive appears Incorrect characters printStep StepJob prints from the wrong tray or on the wrong paper Large jobs do not collateThe problem is solved. Go to step The problem is solved. Go to stepPrinting slows down Stepsupport StepPrint jobs do not print The problem is solved. Go to stepThe problem is solved. Go to step The problem is solved. Go to stepPrint job takes longer than expected The problem is solved. Go to stepThe problem is solved. Go to step The problem is solved. Go to stepTray linking does not work Unexpected page breaks occurSettings General Settings Timeouts StepPrint quality problems ABCDE ABCDE ABCDECharacters have jagged or uneven edges Clipped pages or imagesGray background on prints ABCDE ABCDE ABCDEStep StepHorizontal voids appear on prints TroubleshootingStep supportABCD ABCD ABCD Incorrect margins on printsTroubleshooting StepPaper curl Stepsupport StepABCDE ABCDE ABCDE Print irregularitiesStep StepPrint is too dark Stepsupport StepPrint is too light StepStep StepPrinter is printing blank pages StepStep StepPrinter is printing solid black pages TroubleshootingStep supportABCD ABCD ABCD ABCD Repeating defects appear on printsShadow images appear on prints StepSkewed print ABCDEABCDE ABCDEABCDE ABCDE ABCDE Streaked horizontal lines appear on printsStep StepStreaked vertical lines appear on prints TroubleshootingABCDE ABCDE ABCDE StepToner fog or background shading appears on prints TroubleshootingABCDE ABCDE ABCDE StepToner rubs off Toner specks appear on printsABC DEF StepTransparency print quality is poor Uneven print densityVertical voids appear on prints StepColor quality problems FAQ about color printingTroubleshooting What is RGB color?What is manual color correction? How is color specified in a document to be printed?How does the printer know what color to print? Object typePrints on color transparencies appear dark when projected How can I match a particular color such as a corporate logo?Solving copy problems The color of the print does not match the color of the original fileThe print appears tinted StepCopier does not respond Scanner unit does not closeStep StepPoor copy quality StepStep StepPartial document or photo copies TroubleshootingStep supportSolving fax problems Caller ID is not shownCannot send or receive a fax supportTroubleshooting The problem is solved. Go to stepStep StepThe problem is solved. Go to step The problem is solved. Go to stepStep StepCan send but not receive faxes Can receive but not send faxesb Click Settings Fax Settings Analog Fax Setup StepFax and e-mail functions are not set up TroubleshootingSettings General Settings Run initial setup Yes Submit StepSolving scanner problems Received fax has poor print qualityb Click Settings Fax Settings Analog Fax Setup StepThe scanner does not respond StepStep StepScan job was not successful Scanner unit does not closeStep supportScanning takes too long or freezes the computer Poor scanned image qualityStep StepPartial document or photo scans Cannot scan from a computerStep StepAn application error has occurred b Click Settings Apps Apps Management System tab LogStep supportTroubleshooting The problem is solved. Go to stepThe problem is solved. Go to step StepContacting customer support Tech LibraryE-mail Live chatNotices Product informationEdition notice GOVERNMENT END USERSLicensing notices TrademarksNoise emission levels Waste from Electrical and Electronic Equipment WEEE directiveProduct disposal 1-meter average sound pressure, dBATemperature information Static sensitivity noticeENERGY STAR Laser noticePower consumption Product power consumptionRegulatory notices for electromagnetic compatibility Sleep ModeHibernate Mode Off modeIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Regulatory notices for telecommunication terminal equipment Notice to users of the US telephone network FCC requirementsNotice to users of the Canadian telephone network Industry Canada CanadaAvis réservé aux utilisateurs du réseau téléphonique du Canada Notice to users of the New Zealand telephone network Industry Canada CanadaUsing this product in Switzerland Utilisation de ce produit en SuisseVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraRegulatory notices for wireless products Modular component noticeExposure to radio frequency radiation Notice to users in the European UnionΕλληνική STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS Limited warrantyLEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KYLimited warranty service Extent of limited warrantyLimitation of liability Additional rightsSymbols IndexNumerics wireless network 40 configurations printer 11 configuring supply notifications, maintenance kitconfiguring supply notifications from the Embedded Web Server connecting printer to distinctive ring servicePage Page Page Page using genuine Lexmark Print Settings menuprint troubleshooting error reading flash driveStandard USB port disabled Too many flash options installedResource Save feature 35 jobs will not be restoredPage Page