Lexmark 40G0410 Transparency print quality is poor, Uneven print density, Troubleshooting 342

Models: MS810DN MS811DN 40G0440 MS810DTN 40G0150 40G0350 MS811DTN 40G0210 MS812DE 40G0110 40G0410 MS810 MS810DE

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Troubleshooting

 

342

 

 

 

 

 

Action

Yes

No

 

Step 4

Contact customer

The problem is solved.

 

a Enable Quiet mode.

support.

 

 

From the printer control panel, navigate to:

 

 

 

Settings > General Settings > Quiet Mode > On

 

 

 

b Resend the print job.

 

 

 

Does the toner rub off?

 

 

 

 

 

Transparency print quality is poor

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Set the paper type to

 

From the printer control panel, set the paper type in the Paper menu to

 

Transparency.

 

match the paper loaded in the tray.

 

 

 

Is the paper type for the tray set to Transparency?

 

 

 

 

 

 

 

Step 2

Contact customer

The problem is solved.

 

a Check if you are using a recommended type of transparency.

support.

 

 

b Resend the print job.

 

 

 

Is the print quality still poor?

 

 

 

 

 

Uneven print density

 

 

Action

Yes

No

 

 

 

Replace the imaging unit, and then resend the print job.

Contact customer

The problem is solved.

 

support.

 

Is the print density uneven?

 

 

 

 

 

Page 342
Image 342
Lexmark 40G0410, 40G0350, 40G0110, 40G0150 Transparency print quality is poor, Uneven print density, Troubleshooting 342