Lexmark MS810DE, 40G0350, 40G0110, 40G0150, 40G0440 Tray linking does not work, Troubleshooting 318

Troubleshooting		318
Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper.

bResend the print job.

Does the print speed increase?
Step 2	The problem is solved. Contact customer
a Replace the fuser. For more information on installing the fuser, see	support.
the instruction sheet that came with the part.
b Resend the print job.
Does the print speed increase?

Tray linking does not work

Notes:

•The trays can detect paper length.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?
Step 2	The problem is solved. Contact customer
a From the printer control panel, set the paper size and type in the Paper	support.
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?