Paradyne HOTWIRE 7986 manual Troubleshooting 2 Symptom Possible Cause Solutions

Messages and Troubleshooting

Table 6-2. Troubleshooting (2 of 2)

Symptom

Possible Cause

Solutions

Not receiving data.	H The network or data port	H Check network and data port
	cables are not		cables.
	connected (check front	H	Run Loopback tests. Refer to
	panel LEDs for more
			Chapter 5, Testing.
	information).
	H No crossover cable	H Use a crossover cable on the DSL
	being used on the DSL		network. Cross PINS 1, 2 to 4, 5.
	network.	H	Stop the test or wait for the test to
	H A test is being executed
			end.
	on the unit (check the
	TEST LED on the front
	panel).	H	Make sure the far-end device is
	H The far-end device is
			on.
	off-line.
Power-Up Self-Test	The unit has detected an	H Reset the unit and try again.
fails. Only Alarm	internal hardware failure.	H	Contact your service
LED is on after
			representative.
power-up.

6-6 September 1998 7986-A2-GB20-00