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Paradyne HOTWIRE 7986 manual Messages and Troubleshooting, Overview

Models: HOTWIRE 7986

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Messages and Troubleshooting

6

Overview

There are many resources available to assess the status of the device and contribute to problem resolutions. Refer to the following sections:

HConfiguring SNMP Traps

HDevice Messages

HTroubleshooting

7986-A2-GB20-00

September 1998

6-1

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Paradyne HOTWIRE 7986 manual Messages and Troubleshooting, Overview

Contents

HOTWIRE Model Hdsl Standalone Termination Unit Copyright E 1998 Paradyne Corporation All rights reserved Important Safety Instructions EMI Warnings Contents Initial Startup and Configuration Messages and Troubleshooting Standards Compliance for Snmp Traps About This Guide Document Purpose and Intended AudienceDocument Summary Product-Related Documents Hdsl Overview About the Model 7986 Standalone Termination UnitHotwire 7986 Termination Unit Features CO Site Network ConfigurationRear Panel Interface Connections Front Panel LED Status IndicatorsNetwork MIB SupportAbout the Model 7986 Standalone Termination Unit Using the Asynchronous Terminal Interface User Interface AccessCommunication Port Settings Initiating an ATI Session LoginScreen SelectArea FunctionMain Input Screen Work AreasKeys Field Value Choices MessagesNavigating the Screens Keyboard KeysPress For the screen function Select Press Enter to Screen Function KeysExample Switching Between Screen Work AreasEnding an ATI Session Using the Asynchronous Terminal Interface Overview Initial Startup and ConfigurationOptional Power Sources Connecting Power to the UnitConnecting the Unit to an Optional External DC Power Source +24 Vdc Power Supply PinoutsConnecting to a System Terminal Connecting to the NetworkEntering Identity Information Main Menu → Control → ChangeIdentity Configuring the Unit Using the Configuration Menus Choosing a Configuration ModeConfiguration Options Configuration Option Area Configuration Option SetHandling Precautions for STATIC-SENSITIVE Devices Configuring the Unit Using the Internal SwitchesSwitchpack S1 & S2 Switchpack LocationsSwitchpack S1 Definitions Switch # Allows you to Switchpack DefinitionsOFF = Autorate Disabled Switchpack S2 Definitions Switch # Allows you toAll OFF = OFF = Current FirmwareMain Menu → Configuration Load Configuration From Accessing and Displaying Configuration OptionsLoad Configuration from If you select ThenMain Menu → Configuration → Current Configuration Configuration Edit/DisplayMain Menu → Configuration → Default Factory Select To Access To ConfigureMain Menu → Configuration → Network Configuring AutoRatePayload Rate Time Rate kbps Kbps Payload RateKbps Slots TimeConfiguration Loader Main Menu → Configuration → Configuration LoaderConfiguration Loader Completed successfully Save Configuration Saving Configuration OptionsMain Menu → Control → Download Code Download CodeDownload Code DSLInitial Startup and Configuration What to Monitor Monitoring the UnitViewing System and Test Status Main Menu → Status → System and Test StatusSystem and Test Status Health and Status SELF-TEST Results Health and Status Yyyyyyyy Self-Test Results Call your serviceTest Status Messages Meaning Test StatusViewing Network Error Statistics Main Menu → Status → Performance → Network Error StatisticsNetwork Error Statistics This Field Contains Viewing Network Performance Statistics This Field Contains Performance Statistics Viewing G.703 Performance StatisticsThis Field Contains Viewing Model 7986 Standalone Termination Unit LEDs Main Menu → Status → Display LEDsGeneral Model 7986 Standalone Termination Unit LEDs TypeLED is Indicating Accessing the Test Menu TestingMain Menu → TestRunning Network Tests Main Menu → Test → Network & G.703 TestsNetwork & G.703 Tests Line Loopback Repeater Loopback DTE Loopback Send Remote Line Loopback Send and Monitor Lamp Test Device TestsMain Menu → Test → Device Tests Device TestsEnding an Active Test Testing Messages and Troubleshooting Snmp Traps Options Configuring Snmp TrapsDevice Messages 1 What Message Indicates What To Do Device Messages127 Device Messages 2 What Message Indicates What To DoTroubleshooting 1 Symptom Possible Cause Solutions TroubleshootingTroubleshooting 2 Symptom Possible Cause Solutions ATI Access Levels SecurityTables Creating a Login Administer LoginsLogin Entry On the Login Entry screen, for Enter Resetting the Termination Units COM Port or Factory Defaults Deleting a LoginIf entering yes to prompt Then Security Selecting an IP Addressing Scheme IP AddressingPeer IP Address Assignments IP Addressing ExampleConfiguration Options in , Initial Startup and Configuration Configuration Option TablesMain Menu → Configuration → Current Configuration → Network Interface Options MenuTable A-1. Network Interface Options 1 Circuit Identifier Table A-1. Network Interface Options 2Interface Options Menu Main Menu → Configuration → Load Configuration From → GTable A-2. G.703 Interface Options 1 Port StatusLine Framing Table A-2. G.703 Interface Options 2Time Slot Primary Clock SourceDSL Mode Main Menu → Configuration → Load Configuration From →Test Timeout System Options MenuLine Termination Test Duration minCommunication Port Port Type Possible Settings Asynchronous, SynchronousTable A-4. Communication Port Options 1 Port UseTable A-4. Communication Port Options 2 Port Access Level Asynchronous mode only Login Required Asynchronous mode onlyInactivity Timeout Asynchronous mode only Disconnect Time Minutes Asynchronous mode onlyManagement and Communication Options Menu Telnet Session OptionsTelnet Session Options Table A-5. Telnet Session Options Communication Protocol Options Communication Protocol OptionsPPP Node Subnet Mask Possible Settings 000.000.000.000 ± Node IP Address Possible Settings 000.000.000.000 ±Default Network Destination Table A-6. Communication Protocol Options 1Communication Port Link Protocol Table A-6. Communication Protocol Options 2Snmp Traps Options Snmp Traps Table A-7. Snmp Traps Options 1Number of Trap Managers NMS n DestinationTable A-7. Snmp Traps Options 2 Link Traps Possible Settings Disable, Up, Down, BothEnterprise Specific Traps Link Trap InterfacesStandards Compliance for Snmp Traps AuthenticationFailureSnmp Traps WarmStartLinkUp/Down Variable-Bindings LinkUp and linkDownEnterprise-Specific Traps EnterpriseFallbackAutoRate Variable-Bindings Hdsl Standards Compliance for Snmp Traps Cables and Pin Assignments E1 Network Interface Table C-2. DSL Network Interface Connector Signal Pin NumberDSL Network Interface Cable COM Port Interface Cable Table C-3. COM Port Interface Connector Signal Pin NumberPower Input Connector Optional Power CableTable C-4. DC Power Connector Signal Pin Number Cables and Pin Assignments Specifications Criteria Technical SpecificationsTechnical Specifications 511 GlossaryBridged tap COM portEthernet Factory defaultsFrame relay 703Loopback ResetRouter TelnetGL-4 IN-1 IndexIN-2 IN-3 IN-4