Messages and Troubleshooting, Overview | Paradyne HOTWIRE 7986

Messages and Troubleshooting

6

Overview

There are many resources available to assess the status of the device and contribute to problem resolutions. Refer to the following sections:

HConfiguring SNMP Traps

HDevice Messages

HTroubleshooting

7986-A2-GB20-00

September 1998

6-1

Image 69

Paradyne HOTWIRE 7986 manual Messages and Troubleshooting, Overview

Contents

HOTWIRE Model Hdsl Standalone Termination Unit Copyright E 1998 Paradyne Corporation All rights reserved Important Safety Instructions EMI Warnings Contents Initial Startup and Configuration Messages and Troubleshooting Standards Compliance for Snmp Traps About This Guide Document Purpose and Intended AudienceDocument Summary Product-Related Documents Hdsl Overview About the Model 7986 Standalone Termination Unit Hotwire 7986 Termination Unit Features CO Site Network Configuration Rear Panel Interface Connections Front Panel LED Status Indicators Network MIB Support About the Model 7986 Standalone Termination Unit Using the Asynchronous Terminal Interface User Interface AccessCommunication Port Settings Initiating an ATI Session Login Screen SelectArea Function Main Input Screen Work AreasKeys Field Value Choices Messages Navigating the Screens Keyboard KeysPress For the screen function Select Press Enter to Screen Function Keys Example Switching Between Screen Work Areas Ending an ATI Session Using the Asynchronous Terminal Interface Overview Initial Startup and Configuration Optional Power Sources Connecting Power to the UnitConnecting the Unit to an Optional External DC Power Source +24 Vdc Power Supply Pinouts Connecting to a System Terminal Connecting to the Network Entering Identity Information Main Menu → Control → ChangeIdentity Configuring the Unit Using the Configuration Menus Choosing a Configuration ModeConfiguration Options Configuration Option Area Configuration Option Set Handling Precautions for STATIC-SENSITIVE Devices Configuring the Unit Using the Internal Switches Switchpack S1 & S2 Switchpack Locations Switchpack S1 Definitions Switch # Allows you to Switchpack Definitions OFF = Autorate Disabled Switchpack S2 Definitions Switch # Allows you toAll OFF = OFF = Current Firmware Main Menu → Configuration Load Configuration From Accessing and Displaying Configuration OptionsLoad Configuration from If you select Then Main Menu → Configuration → Current Configuration Configuration Edit/DisplayMain Menu → Configuration → Default Factory Select To Access To Configure Main Menu → Configuration → Network Configuring AutoRate Payload Rate Time Rate kbps Kbps Payload RateKbps Slots Time Configuration Loader Main Menu → Configuration → Configuration LoaderConfiguration Loader Completed successfully Save Configuration Saving Configuration Options Main Menu → Control → Download Code Download CodeDownload Code DSL Initial Startup and Configuration What to Monitor Monitoring the Unit Viewing System and Test Status Main Menu → Status → System and Test StatusSystem and Test Status Health and Status SELF-TEST Results Health and Status Yyyyyyyy Self-Test Results Call your service Test Status Messages Meaning Test Status Viewing Network Error Statistics Main Menu → Status → Performance → Network Error StatisticsNetwork Error Statistics This Field Contains Viewing Network Performance Statistics This Field Contains Performance Statistics Viewing G.703 Performance Statistics This Field Contains Viewing Model 7986 Standalone Termination Unit LEDs Main Menu → Status → Display LEDsGeneral Model 7986 Standalone Termination Unit LEDs TypeLED is Indicating Accessing the Test Menu TestingMain Menu → Test Running Network Tests Main Menu → Test → Network & G.703 TestsNetwork & G.703 Tests Line Loopback Repeater Loopback DTE Loopback Send Remote Line Loopback Send and Monitor Lamp Test Device TestsMain Menu → Test → Device Tests Device Tests Ending an Active Test Testing Messages and Troubleshooting Snmp Traps Options Configuring Snmp Traps Device Messages 1 What Message Indicates What To Do Device Messages 127 Device Messages 2 What Message Indicates What To Do Troubleshooting 1 Symptom Possible Cause Solutions Troubleshooting Troubleshooting 2 Symptom Possible Cause Solutions ATI Access Levels SecurityTables Creating a Login Administer LoginsLogin Entry On the Login Entry screen, for Enter Resetting the Termination Units COM Port or Factory Defaults Deleting a Login If entering yes to prompt Then Security Selecting an IP Addressing Scheme IP Addressing Peer IP Address Assignments IP Addressing Example Configuration Options in , Initial Startup and Configuration Configuration Option Tables Main Menu → Configuration → Current Configuration → Network Interface Options MenuTable A-1. Network Interface Options 1 Circuit Identifier Table A-1. Network Interface Options 2 Interface Options Menu Main Menu → Configuration → Load Configuration From → GTable A-2. G.703 Interface Options 1 Port Status Line Framing Table A-2. G.703 Interface Options 2Time Slot Primary Clock Source DSL Mode Main Menu → Configuration → Load Configuration From →Test Timeout System Options Menu Line Termination Test Duration min Communication Port Port Type Possible Settings Asynchronous, SynchronousTable A-4. Communication Port Options 1 Port Use Table A-4. Communication Port Options 2 Port Access Level Asynchronous mode only Login Required Asynchronous mode onlyInactivity Timeout Asynchronous mode only Disconnect Time Minutes Asynchronous mode only Management and Communication Options Menu Telnet Session OptionsTelnet Session Options Table A-5. Telnet Session Options Communication Protocol Options Communication Protocol OptionsPPP Node Subnet Mask Possible Settings 000.000.000.000 ± Node IP Address Possible Settings 000.000.000.000 ±Default Network Destination Table A-6. Communication Protocol Options 1 Communication Port Link Protocol Table A-6. Communication Protocol Options 2 Snmp Traps Options Snmp Traps Table A-7. Snmp Traps Options 1Number of Trap Managers NMS n Destination Table A-7. Snmp Traps Options 2 Link Traps Possible Settings Disable, Up, Down, BothEnterprise Specific Traps Link Trap Interfaces Standards Compliance for Snmp Traps AuthenticationFailureSnmp Traps WarmStart LinkUp/Down Variable-Bindings LinkUp and linkDown Enterprise-Specific Traps EnterpriseFallbackAutoRate Variable-Bindings Hdsl Standards Compliance for Snmp Traps Cables and Pin Assignments E1 Network Interface Table C-2. DSL Network Interface Connector Signal Pin NumberDSL Network Interface Cable COM Port Interface Cable Table C-3. COM Port Interface Connector Signal Pin Number Power Input Connector Optional Power CableTable C-4. DC Power Connector Signal Pin Number Cables and Pin Assignments Specifications Criteria Technical Specifications Technical Specifications 511 GlossaryBridged tap COM port Ethernet Factory defaultsFrame relay 703 Loopback ResetRouter Telnet GL-4 IN-1 Index IN-2 IN-3 IN-4