8 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support hot-line. See your registration card for help line contact details.

Symptom

Problem

 

 

 

Solution

 

 

 

 

 

 

I receive an error message

“PDC 3030 Camera Driver”

Shut down all other applications

 

when I am installing “PDC

does not load.

 

 

 

and attempt to reinstall the

 

3030 Camera Driver”.

 

 

 

 

 

driver.

 

 

 

 

 

 

 

 

 

 

Check the USB controller in

 

 

 

 

 

 

 

your BIOS if they are activated.

 

 

 

 

 

 

 

If these do not work, contact

 

 

 

 

 

 

 

your national customer support

 

 

 

 

 

 

 

representative.

 

 

 

I cannot upload images to

Connection

failure

or

Check all cable connections are

 

the PC.

the camera is not set to

secured or set the camera to

 

Capture Mode.

 

 

 

Playback Mode.

 

 

 

The camera is set to the

Set the camera to Playback

 

 

Capture mode.

 

 

 

mode.

 

 

 

 

I cannot run the PDC 3030

Conflict

with

another

If you have any other camera

 

Camera Driver.

camera

driver

capture

installed

on

your

computer,

 

 

device.

 

 

 

 

remove the camera and its

 

 

 

 

 

 

 

driver completely from your

 

 

 

 

 

 

 

system to avoid conflict with

 

 

 

 

 

 

 

PDC 3030.

 

 

 

 

 

 

 

I cannot upload the images

The SMC card is inserted

The memory card has a higher

 

from the internal memory

inside the SMC card slot.

priority

than

the

internal

 

of the PDC 3030 camera

 

 

 

 

 

memory

for

image

storage,

 

to PC.

 

 

 

 

 

image transfer or deletion.

 

I cannot switch on my

The SMC card is not inserted

Make sure the SMC card is

 

PDC 3030 Camera after

all the way in or card slot

inserted all the way in and close

 

inserting a SMC card.

door is not closed properly.

the slot door properly.

 

 

 

 

 

I press the shutter button

The PDC 3030 camera is

Wait for this process to

 

but no response.

processing data.

 

 

complete.

 

 

 

 

 

 

Or

 

 

 

 

Or

 

 

 

The internal

memory

or

Delete some images in the

 

 

SMC card

memory is full.

internal memory of the camera

 

 

 

 

 

 

 

or SMC.

 

 

 

 

 

 

 

 

 

US 42

 

Polaroid PDC 3030 Digital Camera User Guide

 

 

 

 

 

 

www.polaroid-digital.com

PDC 3030 TL US UM 8M.indd42

2/25/04, 11:10 AM

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Polaroid PDC 3030 manual Troubleshooting Problems, Symptom Problem Solution