Polycom 1500 manual Transferring Calls, Handling Video During Conference Calls

Using the Basic Features of Your Phone

Handling Video During Conference Calls

During a conference call that includes a video endpoint, you can tap the Video soft key (if you aren’t managing a conference participant) or press

to display soft keys that allow you to start and stop near-site video,

display video on the full screen, or swap the windows that near-site and far-site video display in. For more information, see Handling Video Calls on page 3-3.

Transferring Calls

A call can be transferred in one of three ways:

•Consultative transfer—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer. You also have the option of transferring the call before the party answers.

—Performing a Consultative Transfer on page 3-25.

•Blind transfer—The call is automatically transferred after you dial the number of the party to whom you want to transfer the call. You do not have the option of talking to the party.

—Performing a Blind Transfer on page 3-27.

•Attended transfer—Conference call parties are automatically connected to each other after you exit a conference.

—Set up a conference call and then end your participation. For more information, see Ending Conference Calls on page 3-22.

Performing a Consultative Transfer

Perform a consultative transfer if you want to talk to the party to whom you are transferring the call. Or, you can choose not to talk to the party. In this case, you wait for the party’s ring-back sound, and then transfer the call.

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