User Guide for the Polycom VVX 1500 Phone
Copyright Notice
Disclaimer
About This Guide
User Guide for the Polycom VVX 1500 Phone
Contents
Using the Basic Features of Your Phone
Using the Advanced Features of Your Phone
Troubleshooting Your Phone
Getting Started with Your Phone
Optional Accessories
Parts List
Adjusting the Stand
Setting Up Your Phone
To adjust the stand
Clamp a ferrite clamp around the cable
Connecting Network and Power Sources
Attaching Ferrite Clamps
Connecting the Phone Using a Power Over Ethernet Source
Containing a Power Adapter and Regional Power Cord
Connecting Optional Components
Connecting the Handset and Handset Cord
Connecting an Optional USB Flash Drive
Connecting Optional Headphones
Connecting an Optional Computer
Adjusting the Screen
Adjusting the Camera
Registering the Phone
Features of Your Phone
On page 3-6,Answering Calls on
Feature Description
Following figure shows the keys on the phone console
Muting the Microphone on
Messaging on
Before You Use Your Desktop Phone
Following figure shows what displays on the touch screen
Touch Screen Components
Keys, see Placing Calls Using Speed
Customizations on page 2-64. For
Icon Description
Phone Icons
Call on hold private line
Navigating Menus, Lists, and Fields
If you want to Then do this
Enabled or Disabled
Entering Data and Editing Fields
If you want to Then do this
Tap the Latin, Katakana Unicode, Cyrillic or Ascii soft
To confirm the updates, tap
Tap the Latin , Katakana , Unicode
Tap the Save soft key
2222
Cleaning the Touch Screen
Tap Settings Basic Screen Clean
Customizing Your Phone
Configuring Basic Settings
Your phone supports several languages
Changing the Language
Changing the Appearance of Time and Date
To update the time and date display
Customizing Your Phone
Tap Settings Basic Preferences Time & Date
Tap Settings Basic Preferences Time & Date Clock Order
Tap Settings Basic Preferences Headset Headset Memory
Enabling Headset Memory Mode
Updating the Background Picture
Using Electronic Hookswitch
Setting Up a Screen Saver
Specified period of time, the screen saver will start again
When the USB flash drive is attached to your phone
Customizing Your Phone
User Guide for the Polycom VVX 1500 Phone
Stopping and Disabling a Screen Saver
Tap Features Removable Storage Media Picture Frame
Sixth key, , allows you to set the picture as the background
Tap Features Removable Storage Media Picture Frame
Changing the Backlight Intensity
To modify the backlight intensity
Maximum Intensity screen displays
Tap Backlight Idle Intensity
Tap Maximum Intensity
Updating the Ring Tone
To return to the idle screen
Setting Ring Tones for Contacts
Number associated with it
Disabling and Stopping Video
Updating Video Settings
Audio Start Video Tx
User Guide for the Polycom VVX 1500 Phone
Auto Video Full Screen
Default setting is Enabled
Sides of the video image
Video Screen Mode Full Screen
Tap, and then adjust the following settings
Video Screen Mode Window
User Guide for the Polycom VVX 1500 Phone
To update the way the PIP displays
Local Camera View Full Screen
Local Camera View Mode Full Screen
To change the clarity of near-site video
Updating Power Saving Settings
Customizing Your Phone
Tap Settings Basic Power Saving Office Hours Start Hour
Won’t initiate as often
Longer than the Off Hours Idle Timeout
Tap Duration
To update timeouts
Feature altogether
Muting the Microphone
Using Call Lists
Adjusting the Volume
When the phone is in the idle state, press either
During a call, press either
Do one of the following
Viewing Call Lists
Managing Call Lists
To manage a call list
Managing Contacts
Tap Features Contact Directory
Tap Features Corporate Directory
Adding Contacts to Your Local Contact Directory
Adding Contacts Manually
Number
You can enter a maximum of 32 characters
Dial index number
Next available number and a maximum value
Customizing Your Phone
Your status. For more information on monitoring status, see
Call will be directed to the third party you specified
Divert Contact field
Adding Contacts from Call Lists
User Guide for the Polycom VVX 1500 Phone
Adding Contacts Manually on
Searching for Contacts
Search criteria
Updating Contacts in Your Local Contact Directory
Customizing Your Phone
Deleting Contacts from Your Local Contact Directory
Placing Calls to Contacts
Managing Incoming Calls
Rejecting Calls
Distinguishing Calls
User Guide for the Polycom VVX 1500 Phone
Diverting Calls
Supporting Multiple Lines
System Customizations
Line Key Icon Displays for
Registered, private lines
Registered, shared lines. For more information, see
User Guide for the Polycom VVX 1500 Phone
Supporting Multiple Line Keys Per Line
Supporting Shared Lines
Line Key Icon Shared Line Status Line Key Status Indicator
User Guide for the Polycom VVX 1500 Phone
Using the Basic Features of Your Phone
Handling Calls
Handling Video Calls
User Guide for the Polycom VVX 1500 Phone
Your phone will always display the far site
PIP
Placing Calls
Redialing Numbers on
Pick up the handset, and then enter the phone number
Place Calls Using the Handset
Placing Calls Using the Speakerphone
Placing Calls Using the Headset
Placing Calls Using Speed Dial
To place a call to a contact using speed dial
Answering Calls
Screen
With the handset on-hook, do one of the following
You have to tap the Answer soft key to answer it
Tap the Answer soft key
Different Line Key, the following happens
Status indicator on the Line Key indicator associated with
Call waiting tone beeps
Incoming call flashes green
Ending Calls
Flashing red status indicator
Redialing Numbers
Press Call to your last placed call is attempted
Placing Calls on Hold
Tap Features Call Lists Placed Calls
Multiple Calls on Hold
Hosting Conference Calls
You can set up a conference in one of two ways
Setting Up Conference Calls
Conference soft key again
Conference screen displays
Holding and Resuming Conference Calls
Or a different Line Key, tap the Join soft key
Managing Conference Call Participants
Ending Conference Calls
Splitting Conference Calls into Two Calls on Hold
To manage a conference call
User Guide for the Polycom VVX 1500 Phone
Handling Video During Conference Calls
Transferring Calls
To transfer a call
Performing a Blind Transfer
Forwarding Calls
Do Not Disturb feature
Forwarding Calls Statically
Tap Features Forward
IP address, see Placing Calls on
From the idle screen, tap the Forward soft key
User Guide for the Polycom VVX 1500 Phone
Forwarding Calls Dynamically
Enabling Do Not Disturb
Multiple Lines and Do Not Disturb
Press Line Select screen displays
User Guide for the Polycom VVX 1500 Phone
Tap or press . The Line Select screen displays
Managing Speed Dial Keys
Using the Basic Features of Your Phone
Tap the Save soft key Tap to return to the idle screen
Adding Speed Dial Keys
Updating Speed Dial Keys
To update a speed dial index for an existing contact
Message Center
Accessing Voice and Video Mail
Do one of the following To review new messages, tap
Using the Basic Features of Your Phone
User Guide for the Polycom VVX 1500 Phone
Using Instant Messaging
Using the Advanced Features of Your Phone
Reading and Managing Instant Messages
Features Messages Instant Messages
Do one of the following Tap
Instant Messages
Sending Instant Messages
To send an instant message
Using the Advanced Features of Your Phone
Updating Your Presence Settings
Using Buddy Lists
Tap Features Presence My Status
Do one of the following Tap the My Status soft key
Using the Advanced Features of Your Phone
Managing Buddies
Updating Your Buddy List
User Guide for the Polycom VVX 1500 Phone
List and view your status
Features Presence Blocked List
Features Presence Watcher List
User Guide for the Polycom VVX 1500 Phone
Monitoring Buddies
Buddy Status Speed Dial Key Icon Status Indicator
Do one of the following Tap the Buddies soft key
Tap Features Presence Buddy Status
Integrating With Microsoft Live Communications Server
Tap Features Presence Buddy Status Privacy List
BLF Status Line Key Icon Status Indicator Idle No indicator
Using the Busy Lamp Field
Recording Calls
User Guide for the Polycom VVX 1500 Phone
Using the Advanced Features of Your Phone
This section includes the following topics
Recording Conferences
Pausing and Resuming Recording
Playing Back Recorded Calls
This section includes information on
Appears
Browsing Recorded Calls
Browse Recordings screen displays
Using the Advanced Features of Your Phone
Answering a Call While Playing Back Recorded Calls
To answer a call using the handset
You access Launch Pad from the Applications menu
Using the Launch Pad
Accessing Launch Pad
Using the Advanced Features of Your Phone
LaunchPad soft key
Enabling My Info Portal
Tap the My Info Portal icon
Restarting Your Phone
Tap Settings Basic Restart Phone
User Guide for the Polycom VVX 1500 Phone
Troubleshooting Your Phone
Symptom Problem Corrective Action
Power and Startup
Network Ethernet. From
Controls
Status
Line Information. From
Access to Screens and Systems
Status Lines
Updating the Ring Tone on
Calling
Audio
Displays
Testing Phone Hardware
User Guide for the Polycom VVX 1500 Phone
Governing Law
Service Agreements
Exclusions
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Installation Instructions
Safety and Compliance Part 15 FCC Rules
Class B Digital Device or Peripheral
Modifications
Echo cancellation
Safety and Compliance
Russian Compliance
New Zealand Telepermit PTC General Warning
Numerics
Index
User Guide for the Polycom VVX 1500 Phone
Index
User Guide for the Polycom VVX 1500 Phone
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Netherlands Office
Corporate Headquarters
Israel Office