Configuration Guide

Contacting Nortel Technical Support

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

Additional information about the Nortel Technical Solutions Centers is available from http://www.nortel.com/contactus.

An Express Routing Code (ERC) is available for many Nortel products and services. When you use an ERC, your call is routed to a technical support person who specializes in supporting that product or service. To locate an ERC for your product or service, go to http://www.nortel.com/erc.

If you purchased a Nortel service program, contact one of the following Nortel Technical Solutions Centers:

Europe, Middle East, and Africa - 00800 8008 9009 or +44 (0) 870 907 9009

North America - (800) 4NORTEL or (800) 466-7835 Asia Pacific - (61) (2) 9927-8800

China - (800) 810-5000

Known Limitations

During VIEW Certification testing, the following limitations were discovered.

RF Active Scan must be disabled on AP radios that are providing voice services, including SpectraLink 8000 Wireless Telephones.

You must disable Internet Group Management Protocol (IGMP) snooping when running SpectraLink Radio Protocol (SRP), which is used with the SpectraLink 8000 Telephony Gateway. SRP uses multicast packets to do an SRP Check-In, which are not forwarded through the WLAN Security Switch (WSS) when IGMP snooping is enabled. When a tunneled virtual LAN (VLAN) is configured over a Layer-3 network, IGMP snooping must be disabled each time the tunnel is established, because the virtual VLAN is established with IGMP snooping turned on by default.

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Polycom 2300 manual Known Limitations, Contacting Nortel Technical Support

2300 specifications

The Polycom 2300 is a distinguished conference phone that offers superior audio quality and is designed for small to medium-sized conference rooms. Known for its clear sound and innovative features, the Polycom 2300 stands out in the realm of communication technology, making it a preferred choice for businesses striving for effective collaboration.

One of the main features of the Polycom 2300 is its HD Voice technology, which significantly enhances audio clarity. This technology captures a wider frequency range, ensuring that conversations sound natural and lifelike. The phone is equipped with high-fidelity speakers and advanced noise reduction capabilities that minimize background sounds, allowing users to focus on the conversation without distractions.

The Polycom 2300 boasts a 360-degree microphone pickup range, enabling participants seated around the table to be heard clearly no matter their position. This feature is particularly beneficial in meetings where multiple voices are involved, as it eliminates the need for participants to gather around a single microphone. The phone can pick up voices from up to ten feet away, ensuring that everyone can contribute to the discussion without raising their voices.

Flexibility is another key characteristic of the Polycom 2300. It supports various connectivity options, including traditional analog lines as well as Voice over IP (VoIP) systems. This versatility allows organizations to integrate the phone into their existing communication infrastructure seamlessly. Additionally, the device comes equipped with multiple programmable soft keys, enabling users to customize functions according to their needs.

Durability and user-friendly design are further highlights of the Polycom 2300. The device features a robust construction that withstands the rigors of daily use in busy office environments. Its intuitive interface, complete with a clear display and well-organized buttons, allows users to navigate features effortlessly, reducing the learning curve for new users.

In summary, the Polycom 2300 is a powerful conferencing tool that integrates advanced technologies to enhance communication. With its HD Voice quality, 360-degree microphone range, connectivity options, and user-friendly design, it facilitates productive meetings and effective collaboration. This conference phone is ideal for businesses looking to upgrade their audio communication capabilities, making remote collaboration smoother and more efficient.