Polycom 3725-64325-005 Calling and Answering

User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control

Polycom, Inc. 4

After you power on the Polycom Touch Control, a Connect to Device screen is displayed. Enter

the IP address for the RealPresence Group system. Touch Connect.

From your Home screen, touch and then touch the RealPresence Group Series system tab.

Under Device Connection status, touch . Touch View Pairing Settings. Enter the admin ID

and password for your Polycom Touch Control. Enter the RealPresence Group system IP

address.

2Enter the ID and password of the RealPresence Group system.

3Touch Next.

The pairing connection begins. A message displays when the connection is successful.

To disconnect from a Group system:

1On the Home screen, touch then touch the RealPresence Group Series System tab.

2Under Device Connection Status, touch .

3Touch View Pairing Settings.

4Enter your Admin ID and Admin Password.

5Touch Forget This Device.

The IP Address field is now blank.

Calling and Answering

To place, answer, and end calls, refer to the following sections:

Calling by Entering a Name or Number on page 4

Answering a Call on page 5

Call Screen on page 5

Ending a Call on page 6

Calling by Entering a Name or Number

To place a call by entering a name or number:

1From the Home screen, touch .

2In the dialing field, enter the dialing information as follows:

Letters: To enter letters, touch Keyboard. Touch and hold keys to access accented characters.

Backspace: To backspace, touch Delete.

Depending on the capabilities of your system and the system you are calling, the dialing information

could look like one of these examples:

10.11.12.13 (IPv4 address—include the dots)

2555 (E.164 extension for H.323 or SIP)

stereo.polycom.com (host name)

Contents

Main Trademark Information Patent Information Contents Page Users Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Using the Polycom Touch Control Powering On and Off To power on the RealPresence Group System: To power on the Polycom Touch Control: To power off the Polycom Touch Control: To wake up the Polycom Touch Control: Calling and Answering Calling by Entering a Name or Number To place a call by entering a name or number: Calling from the Contacts Screen To place a call from the Contacts Favorites screen: Calling from the Recent Calls List To place a call from the Recent Calls list: Using Call Hold and Resume Point-to-Point Hold and Resume Multipoint Hold and Resume To manage an incoming call while on a call: Participating in Encrypted Calls Using Encryption Check Code on H.323 Point-to-Point Calls To verify the check codes match: Controlling What You See Viewing Details About Your System To view your system details: Adjusting Touch Control Brightness To adjust the Polycom Touch Control display brightness: Selecting and Adjusting a Camera or Other Video Source Using the Polycom EagleEye IV Camera Using EagleEye Director Tracking in a Call Enabling and Disabling Tracking in a Call To disable EagleEye Director tracking in a call: To enable EagleEye Director tracking in a call: Setting and Using Camera Presets To view presets or move the camera to a stored preset: Controlling What You Hear Adjusting Volume To adjust the volume: Muting the Microphone To mute or unmute the microphone: Showing Content Showing Content from a Computer Connected to a Polycom Touch Control To start showing content from a computer connected directly to the Touch Control: Showing Content with People+Content IP To start showing content: To stop showing content: Showing Content from a Computer Connected to RealPresence Group Systems To start showing content: Showing Content from a USB Drive To show content from a USB drive using a Polycom Touch Control: To annotate the content: Showing Content from a Document Camera Before the call begins: To start showing a document or object in a call: Working with Directory and Contact Entries Placing a Multipoint Call To place a multipoint call by adding sites to a call: Hanging Up a Multipoint Call Multipoint Viewing Modes Multipoint Viewing Layouts To change your layout during a multipoint call: Multiple Layouts in Lync Calls Changing the Way Calls Are Answered Temporarily Refusing Calls To temporarily refuse incoming calls: To automatically answer video calls: Muting Automatically Answered Video Calls To mute automatically answered video calls: Viewing Scheduled Meetings To view scheduled meetings from the calendar: Calling From Meetings on Your Calendar To join a scheduled meeting from the Calendar screen: Viewing Presence States for Contacts Performing Tasks Involving Microsoft Office Communications Server or Lync Contacts Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP) To manually create a multipoint call with CCCP: To add participants to a CCCP conference using the Polycom Touch Control: Muting in a CCCP Call Customizing Your Workspace Allowing the Far-End System to Control Your Camera To allow others in the call to control your camera: To turn backlight compensation on: Allowing Video Display on the Web Using the Virtual Remote Control Troubleshooting Placing a Test Call Viewing Call Statistics Using the Polycom Touch Control To view information about a point-to-point call in progress: Contacting Technical and Solution Support Polycom Technical Support Polycom Solution Support Regulatory Notices