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Polycom 3725-64325-005 manual Polycom Solution Support

Models: 3725-64325-005

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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control

To contact Polycom Technical Support, go to support.polycom.com.

Polycom Solution Support

Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners. These additional services will help customers successfully design, deploy, optimize and manage Polycom visual communications within their UC environments.

Professional Services for Microsoft Integration is mandatory for Polycom Conferencing for Microsoft Outlook, Microsoft Office Communications Server, and Microsoft Lync Server 2010 or 2013 integrations. For additional information and details please refer to http://www.polycom.com/services/professional_services/index.html or contact your local Polycom representative.

Polycom, Inc.

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Polycom 3725-64325-005 manual Polycom Solution Support

Contents

User’s Guide Trademark Information Patent InformationContents Showing Content from a Document Camera Polycom, Inc Using the Polycom Touch Control Powering On and Off Pairing with a RealPresence Group SystemCalling and Answering Calling by Entering a Name or NumberTo disconnect from a Group system To place a call by entering a name or numberCalling from the Contacts Screen Calling from the Recent Calls ListAnswering a Call Call ScreenPoint-to-Point Hold and Resume Using Call Hold and ResumeEnding a Call Participating in Encrypted Calls Multipoint Hold and ResumeTo manage an incoming call while on a call To resume a call on holdUsing Encryption Check Code on H.323 Point-to-Point Calls Controlling What You SeeViewing Details About Your System To verify the check codes matchAdjusting Touch Control Brightness Selecting and Adjusting a Camera or Other Video SourceTo adjust the Polycom Touch Control display brightness To view your system detailsUsing the Polycom EagleEye IV Camera Using EagleEye Director Tracking in a CallEnabling and Disabling Tracking in a Call Touch Control CameraSetting and Using Camera Presets To disable EagleEye Director tracking in a callTo enable EagleEye Director tracking in a call To view presets or move the camera to a stored presetAdjusting Volume Adjusting Touch Control VolumeControlling What You Hear Muting the MicrophoneShowing Content To adjust the Polycom Touch Control volumeShowing Content with People+Content IP To start showing contentTo stop showing content Points to note about showing contentTo view files stored on a USB drive, touch USB drive button Showing Content from a USB DriveConnecting a USB Device to the Polycom Touch Control Showing Content from a Document Camera To annotate the contentBefore the call begins To start showing a document or object in a callPlacing a Multipoint Call Working with Directory and Contact EntriesIncluding Multiple Sites in Video Calls Hanging Up a Multipoint Call Passwords for Multipoint CallsMultipoint Viewing Modes Temporarily Refusing Calls Changing the Way Calls Are AnsweredMultipoint Viewing Layouts Multiple Layouts in Lync CallsAnswering Video Calls Automatically Muting Automatically Answered Video CallsTo automatically answer video calls To mute automatically answered video callsUsing Microsoft Outlook Calendaring Viewing Scheduled MeetingsCalling From Meetings on Your Calendar To view scheduled meetings from the calendarDisturb Viewing Presence States for ContactsIcon Presence Description Muting in a Cccp Call To manually create a multipoint call with CccpAdjusting for Room Lighting Customizing Your WorkspaceAllowing the Far-End System to Control Your Camera Allowing Video Display on the WebTo allow the display of video on the web Using the Virtual Remote ControlIncoming Call Alert for Hearing-Impaired Users Placing a Test Call TroubleshootingUsing the Virtual Remote Control Contacting Technical and Solution Support Using the Knowledge BaseViewing Call Statistics Using the Polycom Touch Control Searching for Answers in the Product DocumentationPolycom Solution Support Regulatory Notices