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Users Guide for the Polycom RealPresence Group Series and the Polycom Touch Control
Using the Polycom Touch Control
Powering On and Off
To power on the RealPresence Group System:
To power on the Polycom Touch Control:
To power off the Polycom Touch Control:
To wake up the Polycom Touch Control:
Calling and Answering
Calling by Entering a Name or Number
To place a call by entering a name or number:
Calling from the Contacts Screen
To place a call from the Contacts Favorites screen:
Calling from the Recent Calls List
To place a call from the Recent Calls list:
Using Call Hold and Resume
Point-to-Point Hold and Resume
Multipoint Hold and Resume
To manage an incoming call while on a call:
Participating in Encrypted Calls
Using Encryption Check Code on H.323 Point-to-Point Calls
To verify the check codes match:
Controlling What You See
Viewing Details About Your System
To view your system details:
Adjusting Touch Control Brightness
To adjust the Polycom Touch Control display brightness:
Selecting and Adjusting a Camera or Other Video Source
Using the Polycom EagleEye IV Camera
Using EagleEye Director Tracking in a Call
Enabling and Disabling Tracking in a Call
To disable EagleEye Director tracking in a call:
To enable EagleEye Director tracking in a call:
Setting and Using Camera Presets
To view presets or move the camera to a stored preset:
Controlling What You Hear
Adjusting Volume
To adjust the volume:
Muting the Microphone
To mute or unmute the microphone:
Showing Content
Showing Content from a Computer Connected to a Polycom Touch Control
To start showing content from a computer connected directly to the Touch Control:
Showing Content with People+Content IP
To start showing content:
To stop showing content:
Showing Content from a Computer Connected to RealPresence Group Systems
To start showing content:
Showing Content from a USB Drive
To show content from a USB drive using a Polycom Touch Control:
To annotate the content:
Showing Content from a Document Camera
Before the call begins:
To start showing a document or object in a call:
Working with Directory and Contact Entries
Placing a Multipoint Call
To place a multipoint call by adding sites to a call:
Hanging Up a Multipoint Call
Multipoint Viewing Modes
Multipoint Viewing Layouts
To change your layout during a multipoint call:
Multiple Layouts in Lync Calls
Changing the Way Calls Are Answered
Temporarily Refusing Calls
To temporarily refuse incoming calls:
To automatically answer video calls:
Muting Automatically Answered Video Calls
To mute automatically answered video calls:
Viewing Scheduled Meetings
To view scheduled meetings from the calendar:
Calling From Meetings on Your Calendar
To join a scheduled meeting from the Calendar screen:
Viewing Presence States for Contacts
Performing Tasks Involving Microsoft Office Communications Server or Lync Contacts
Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP)
To manually create a multipoint call with CCCP:
To add participants to a CCCP conference using the Polycom Touch Control:
Muting in a CCCP Call
Customizing Your Workspace
Allowing the Far-End System to Control Your Camera
To allow others in the call to control your camera:
To turn backlight compensation on:
Allowing Video Display on the Web
Using the Virtual Remote Control
Troubleshooting
Placing a Test Call
Viewing Call Statistics Using the Polycom Touch Control
To view information about a point-to-point call in progress:
Contacting Technical and Solution Support
Polycom Technical Support
Polycom Solution Support
Regulatory Notices