Polycom Ceiling DocCam user manual Troubleshooting, Appendix, Specifications

14 Ceiling DocCam II — Troubleshooting

Ceiling DocCam II — Appendix 15

Troubleshooting

Problem	Try this
	Verify that the Cat. 5 is connected between the RJ-45 jack on the back of
	the camera module enclosure and the RJ-45 jack on the back of the wall
	plate.
No video image	Make sure the provided 15 VDC power supply is plugged into a wall outlet
	and the 15 VDC jack on the wall plate.
	Check the S-video or composite cables to verify they are properly
	connected, ensure video display device is powered and make sure the display
	device is set to the correct video source.
The IR remote	Verify fresh batteries are installed and positioned correctly.
control does not	Remove power supply plug from the 15 VDC jack on the wall plate. Wait a
work	few seconds and reinsert the power supply plug.
Can’t see an entire	When large documents, such as blueprints, are being viewed, the smallest
	details may not appear perfectly.The resolution only allows zoomed in
drawing/page clearly
	images to be clear. However, in viewing normal size documents, details should
on the video screen	be clear.

Appendix

Specifications

Dimensions (Height x Diameter)

Enclosure: 4.5" x 6.5" (11.43 x 16.51 cm)

Ceiling cutout: 31/2" (8.9 cm) diameter

Trim ring: 5.5" (14 cm) diameter white

Weight

4 lb (1.81 kg)

Video Format

NTSC or PAL

Image Sensor

1/6 Type Super

Pixels

Effective: Approx. 688,000

Horizontal Resolution

480+ TV lines

Sensitivity

2.5 Lux

SNR (Min)

49 dB

Camera Features

White balance: Auto

Brightness: Auto/Manual

Backlight compensation: Auto

Iris: Auto

Shutter: Auto exposure

Focus: Auto/Manual 6 Presets

Laser (momentary-on for document positioning) Image Freeze

Image Flip

Black and White (color off) Pos/Neg - Negative Art

Focal Range

Infinity to 800mm (Telescopic) -35mm (Wide)

Lens (Horizontal Angle)

45 degrees (wide end) to

2.0 degrees (telescopic end)

Zoom

Optical 25X zoom, f=2.4 mm (wide) to 60 mm (tele), F1.6 to F2.7

Digital 12X (300X total with optical zoom)

Video Output

S-video and composite video (concurrent)

Control

IR remote (Either ClearOne or Selectable), VISCA and IP control with optional Rack Mount Interface Kit

Control Interface

VISCA (TTL Signal Level; Baud Rate: 9.6Kbps,

19.2Kbps; Stop Bit: 1 Selectable)

Wall Plate

S-video, composite video, power, RS-232

Enclosure

Plenum-rated

Power

Power Supply: 15 VDC,

100-240 VAC, 50/60 HZ

Consumption: 1.0 mA

Operating Temperature

32° F to 122° F (0° C to 50° C)

Cables

50' (15.24 m) plenum Cat. 5 cable with RJ-45 connectors, 25' (7.62 m) S-video cable

Models

910-171-066

910-171-066-PAL

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760