Polycom CX200 manual Power and Startup, Controls, Making and Receiving Calls

User Guide Polycom CX200 Desktop Phone

Power and Startup

Symptom	Problem	Corrective Action
There are power issues.	The Polycom CX200 desktop	Do one of the following steps:
	phone has no power.	• Verify that no lights appear on the unit
		when it is powered up.
		• Verify that the USB port provides
		power.
		• Try the phone in another USB port
		where the power is known to be
		working.
The handset appears to be fine,	There may be problems with	Contact your system administrator to
but there is no interaction	your Microsoft Office	ensure your account is configured
between the handset and the	Communicator 2007 client	properly and that your Microsoft Office
Microsoft Office Communicator	software or with the Microsoft	Communicator 2007 client software and
2007 client.	Office Communications Server	the Microsoft Office Communications
	2007 software.	Server 2007 software are properly
		installed and configured.

Controls, Making and Receiving Calls

Symptom	Problem	Corrective Action
The Polycom CX200 keys do not	Your Microsoft Office	Contact your system administrator to
provide call control as described	Communicator 2007 client or	ensure your account is configured in
in this guide.	your Microsoft Office	Enterprise Voice mode.
	Communication Server 2007
	account may not be configured
	correctly.
	Your computer’s USB port may	Do the following steps:
	not be operating correctly.	• Plug your Polycom CX200 desktop
		phone into a different USB port on
		your computer.
		• Unplug your Polycom CX200 desktop
		phone, reboot your computer and plug
		the Polycom CX 200 desktop phone
		into a different port.

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