Troubleshooting

No Dial-Tone

Verify power is correctly applied to the SoundStation® IP 4000 SIP phone:

Check that the display is illuminated.

Make sure that the network cable is inserted properly on the bottom of the phone (try unplugging and re- inserting the cable).

No Display, Incorrect Display or Bad Contrast

Verify power is correctly applied to the SoundStation® IP 4000 SIP phone:

• As “No Dial-Tone” above. Verify contrast adjustment:

Follow the instructions in this User Guide to adjust the contrast to a darker level.

Reboot the phone to obtain a default level of contrast (follow the instructions in this User Guide).

No Ringing

Verify incoming ring setting and volume level:

Adjust the ringing level from the front panel using the volume up/ down keys.

Check that the Ring Type selected in the Settings menu is not the Silent Ring.

Verify successful outbound or inbound calling:

• As “No Display” above.

Verify successful outbound or inbound calling:

Place a call to the phone under in- vestigation. Check that the display

indicates incoming call informa- tion.

• Press the key. Ensure dial tone is present and place a call to another extension or number. Check that the display changes in response.

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Polycom IP 4000 SIP 1.6 manual Troubleshooting, No Display, Incorrect Display or Bad Contrast, No Dial-Tone, No Ringing

IP 4000 SIP 1.6 specifications

The Polycom IP 4000 SIP is a robust conference phone designed specifically for small to medium-sized conference rooms. One of its main features is the advanced audio technology that ensures clear and intelligible conference calls, making it an essential tool for businesses looking to enhance their communication. With its intuitive interface and streamlined design, the Polycom IP 4000 SIP allows users to connect with ease, helping minimize disruptions during meetings.

The phone supports SIP (Session Initiation Protocol), which is a standard for initiating, maintaining, and terminating real-time sessions that include voice, video, and messaging applications. This interoperability with various devices and systems makes it a versatile choice for modern enterprises. Additionally, it offers dual-line capability, allowing users to manage multiple calls simultaneously, enhancing productivity and collaboration.

One of the standout features of the Polycom IP 4000 SIP is its remarkable acoustic quality, thanks to integrated Polycom HD voice technology. This technology delivers crystal-clear audio and reduces background noise, ensuring that every participant can be heard distinctly, regardless of their location in the room. The high-fidelity microphone array can pick up voices from up to 10 feet away, which is particularly useful in larger conference spaces.

Furthermore, the Polycom IP 4000 SIP includes a variety of connectivity options and can integrate seamlessly with various Unified Communication platforms. The phone is designed with multiple interfaces for connecting external devices, such as laptops and mobile phones, facilitating diverse communication methods. This flexibility empowers teams to collaborate using their preferred technology, maintaining workflow continuity.

Security is also a significant consideration for the Polycom IP 4000 SIP. It supports secure SIP signaling and media encryption, protecting sensitive conversations from eavesdropping and ensuring compliance with corporate security policies.

In summary, the Polycom IP 4000 SIP conference phone is a powerful communication tool offering advanced audio quality, extensive connectivity, and strong security features. Its user-friendly design and support for SIP make it an ideal choice for businesses looking to enhance their meeting experience and foster effective communication. Whether for internal discussions or external negotiations, the Polycom IP 4000 SIP stands out as a reliable and efficient solution for conference calling needs.