Pontiac G8 manual Reporting Safety Defects to the United States Government

12-14 Customer Information

Reporting Safety Defects

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov;

or write to:

Administrator, NHTSA

1200 New Jersey Avenue, S.E. Washington D.C., 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

Reporting Safety Defects to the Canadian Government

If you live in Canada, and you believe that your vehicle has

a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at

1-800-333-0510 or write to:

Transport Canada

Road Safety Branch

2780 Sheffield Road

Ottawa, Ontario K1B 3V9

Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-762-2737, or write:

Pontiac Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172